Assistant Director at a consultancy with 10,001+ employees
Real User
Top 10
Apr 28, 2025
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been used since 2009. Currently, I am the product owner or service owner for APM ( /categories/application-performance-monitoring-apm-and-observability ), and we provide enterprise-level monitoring or observability. We adopted this tool globally for enterprise-level utilization.
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest without causing any major outage.
Senior Analyst Monitoring and Reporting at Empower
Real User
Top 20
Sep 12, 2022
My team uses AlertSite for multiple types of monitoring requirements. The main purpose of the tool is synthetic monitoring where you navigate to the website login, find some patterns, then save the searches. AlertSite also has a feature called Deja-Click where you can create a recording and configure it to the website, and based on the timeframe, it executes each recording every time, so in case there are some changes in the UI, it gets stuck and it will notify you. AlertSite is also being used for URL checks, TCP connections, API monitoring, HTTP monitoring, etc., depending on internal applications.
I'm using AlertSite to monitor my portal, particularly whether it's down or it's up. If my portal is down for thirty or sixty minutes, I'll find out the number of failure recurrences, then I'll send a first-layer notification to level one support. If the failure happens more than ten times, then that information will also be sent to support to get the site fixed to avoid any downtime, so this is what I'm using AlertSite for. I'm also using the tool to monitor the company intranet, for example, whether it's down or up. I'm using it on the website called usn.alertsite.com. I didn't install any software on my PC. I just needed to do the configuration on alertsite.com. I'll then download the monitor and I'll record the information and process, and there's a username and password that needs to be inputted to record everything, then I'll upload that to the portal, then AlertSite will show me the availability, the charts, and the statistics to let me know when the site is up, or when it is down.
Sr Technical Consultant at a wholesaler/distributor with 10,001+ employees
Real User
Jul 9, 2022
For this platform, I was the single point of contact. This was purchased from SmartBear in order to have monitoring solutions for our Intel infrastructure. At the time, AlertSite was used to monitor cloud applications for availability and latency, as well as user login, whether they logged in or not.
SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.
Here are AlertSite’s 6 use...
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been used since 2009. Currently, I am the product owner or service owner for APM ( /categories/application-performance-monitoring-apm-and-observability ), and we provide enterprise-level monitoring or observability. We adopted this tool globally for enterprise-level utilization.
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest without causing any major outage.
My team uses AlertSite for multiple types of monitoring requirements. The main purpose of the tool is synthetic monitoring where you navigate to the website login, find some patterns, then save the searches. AlertSite also has a feature called Deja-Click where you can create a recording and configure it to the website, and based on the timeframe, it executes each recording every time, so in case there are some changes in the UI, it gets stuck and it will notify you. AlertSite is also being used for URL checks, TCP connections, API monitoring, HTTP monitoring, etc., depending on internal applications.
I'm using AlertSite to monitor my portal, particularly whether it's down or it's up. If my portal is down for thirty or sixty minutes, I'll find out the number of failure recurrences, then I'll send a first-layer notification to level one support. If the failure happens more than ten times, then that information will also be sent to support to get the site fixed to avoid any downtime, so this is what I'm using AlertSite for. I'm also using the tool to monitor the company intranet, for example, whether it's down or up. I'm using it on the website called usn.alertsite.com. I didn't install any software on my PC. I just needed to do the configuration on alertsite.com. I'll then download the monitor and I'll record the information and process, and there's a username and password that needs to be inputted to record everything, then I'll upload that to the portal, then AlertSite will show me the availability, the charts, and the statistics to let me know when the site is up, or when it is down.
For this platform, I was the single point of contact. This was purchased from SmartBear in order to have monitoring solutions for our Intel infrastructure. At the time, AlertSite was used to monitor cloud applications for availability and latency, as well as user login, whether they logged in or not.