IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do not work with them extensively.
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs. IBM should focus on offering better pricing options for SMEs, as currently, the solution is more suited for larger enterprises.
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
Some self-relationships are not available in OpenPages' relationship model. Most clients want to link risk to risk, which this feature does not currently support. Self-relationship for risks is not available.
The solution must allow customization in reporting. The reporting tool is world-class, but it must be customizable. We cannot use it as a self-service tool. We must understand the reporting model to use it. It can get a bit technical.
I believe there's room for improvement in establishing connections with external information. When dealing with data from another system, there's often a need for importing. Currently, the flow of information in this regard lacks robust support. It would be beneficial to explore a system that enhances support for users, developers, and customer service in managing this operational aspect.
GRC solutions streamline corporate governance, risk management, and compliance processes to enhance organizational efficiency. These tools help identify, assess, and manage potential risks, ensuring that institutions remain compliant with industry regulations and standards. Organizations leverage GRC solutions to unify risk management, compliance, and governance across various departments. This integrated approach allows for continuous monitoring, reporting, and assessment of risks. By...
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do not work with them extensively.
IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs. IBM should focus on offering better pricing options for SMEs, as currently, the solution is more suited for larger enterprises.
It would be useful to have more out-of-the-box functionality, especially triggers and calculations. Additionally, more detailed documentation and video-oriented resources would be beneficial.
Some self-relationships are not available in OpenPages' relationship model. Most clients want to link risk to risk, which this feature does not currently support. Self-relationship for risks is not available.
IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
The solution must allow customization in reporting. The reporting tool is world-class, but it must be customizable. We cannot use it as a self-service tool. We must understand the reporting model to use it. It can get a bit technical.
I believe there's room for improvement in establishing connections with external information. When dealing with data from another system, there's often a need for importing. Currently, the flow of information in this regard lacks robust support. It would be beneficial to explore a system that enhances support for users, developers, and customer service in managing this operational aspect.