Director, ITSM at a computer software company with 10,001+ employees
Real User
Dec 27, 2021
This product has been improved. Previously it was a bit outdated, for example, the Windows application has to be connected to the database, but now they're doing a lot to allow people to do some synching from the browser. It's still not very convenient, but this is probably because of the fact that we're behind a few versions from the latest releases. Our own experience may not be so relevant compared to the latest reviews if you compare with people using the latest version, but not all things could be done with the help of browsers. The usability of this product is still out-of-date and could be improved. The interface could be improved.
IT Asset Management is a systematic process that helps organizations effectively manage, control, and secure their IT assets to optimize asset utilization, reduce costs, and ensure compliance with regulations.This strategic approach assists businesses in tracking and managing their hardware and software assets throughout their lifecycle. By providing insights into asset deployment, utilization, and performance, IT Asset Management enables organizations to streamline operations, make informed...
This product has been improved. Previously it was a bit outdated, for example, the Windows application has to be connected to the database, but now they're doing a lot to allow people to do some synching from the browser. It's still not very convenient, but this is probably because of the fact that we're behind a few versions from the latest releases. Our own experience may not be so relevant compared to the latest reviews if you compare with people using the latest version, but not all things could be done with the help of browsers. The usability of this product is still out-of-date and could be improved. The interface could be improved.