Project Manager at a tech vendor with 1-10 employees
Real User
Top 20
2025-02-18T10:09:34Z
Feb 18, 2025
I would like to see more educational and training sessions. Other OEMs offer free courses and hands-on labs on new technologies and features, which we find useful. The WAF solution requires more training. Additional educational components like videos would be beneficial.
Senior System Administrator at a financial services firm with 51-200 employees
Real User
Top 20
2025-01-06T10:32:00Z
Jan 6, 2025
In my experience, Alteon is very dynamic software. They keep integrating new features that sometimes break our production, but we use clustered systems, so we can test those software releases. However, sometimes they take a while to reach us. We have had to work with Radware to remedy issues on their side that they have verified. On the other hand, they have been very proactive in remedying those problems. We have solved some critical issues within a month, but the release verification channel requires some updates. The support channel is also an issue. Moving through tiered support can be challenging at times. Even when I go through the authenticated portal where I have registered my devices with their serial numbers and all known details, they ask to verify the specified device. I have already included that in the ticket support system.
Infrastructure Network and Security Specialist at a consultancy with 51-200 employees
Real User
2024-12-03T09:35:30Z
Dec 3, 2024
I know they are working on it, however, I would like to see an improved community presence, similar to the one for their main competitor, F5. There are forums with questions and answers from customers, which is currently lacking for Alteon. More materials are difficult to find in the network, so increasing community and documentation would be beneficial.
Security Solutions Engineer at Fiji National University
Real User
Top 10
2024-11-14T20:16:00Z
Nov 14, 2024
There is room for improvement in reducing the number of false positives I receive. We could benefit from more configuration options to avoid these false positives, which can be overwhelming for a security analyst. It can be a bit difficult for a security analyst to go back and understand why a particular service was stopped. The false positives that I received can be a bit complex in nature.
Sr. Engineer Security at a computer software company with 10,001+ employees
Real User
Top 10
2024-11-07T12:10:00Z
Nov 7, 2024
Alteon's user interface and usability can be improved by providing a more modern and streamlined design and focusing on simplifying workflows in the UI.
IT Engineer at a tech services company with 11-50 employees
Real User
Top 20
2024-09-27T08:20:00Z
Sep 27, 2024
Radware should work on the vulnerabilities part. There are third-party security solutions that do the security vulnerability assessment (VA). The assessment part needs to be worked on and improved. There should be more solutions. If any issue comes up and if any vulnerability is reported, the Radware team should do an R&D on that and work on that. They should give the solution to the customer. Everything else is perfect. We are not facing any issues with the product.
Multiple software bugs exist. Most of the time, they're issues with Radware's patching. The organization has a vulnerability and penetration team attempting to upgrade the system to version n minus one. If we have deployed the software to the n-minus-one range, the device isn't performing well because it's already in the testing version. Version compatibility is a critical issue. If a vulnerability team or penetration team suggests you upgrade your device or server to the n-minus-one range once we are deployed, that's an issue. We get alerts in two formats: graph and decimal. The graph format is a good one, but it's not so easy to debug and prioritize issues.
Network Security Engineer at a comms service provider with 51-200 employees
Real User
Top 20
2023-04-28T06:05:00Z
Apr 28, 2023
The solution lacks HA configuration. In comparison, Alteon has a better HA configuration. Plus, the 30.5 version and 30.0 version of Alteon have some differences in relation to the HA configuration. The HA configuration feature is important as it enables a failover with a cluster of more than LinkProof.
Radware Alteon is an application delivery controller (ADC) solution that provides global load balancing for all web, cloud and mobile-based applications. The solution is designed to help your organization simplify operations while ensuring resilience and SLA. It manages application traffic across both data and cloud center locations, optimizing availability and performance. In addition, Radware Alteon integrates multiple application protection services to provide protection against an array...
I would like to see more educational and training sessions. Other OEMs offer free courses and hands-on labs on new technologies and features, which we find useful. The WAF solution requires more training. Additional educational components like videos would be beneficial.
In my experience, Alteon is very dynamic software. They keep integrating new features that sometimes break our production, but we use clustered systems, so we can test those software releases. However, sometimes they take a while to reach us. We have had to work with Radware to remedy issues on their side that they have verified. On the other hand, they have been very proactive in remedying those problems. We have solved some critical issues within a month, but the release verification channel requires some updates. The support channel is also an issue. Moving through tiered support can be challenging at times. Even when I go through the authenticated portal where I have registered my devices with their serial numbers and all known details, they ask to verify the specified device. I have already included that in the ticket support system.
I know they are working on it, however, I would like to see an improved community presence, similar to the one for their main competitor, F5. There are forums with questions and answers from customers, which is currently lacking for Alteon. More materials are difficult to find in the network, so increasing community and documentation would be beneficial.
There is room for improvement in reducing the number of false positives I receive. We could benefit from more configuration options to avoid these false positives, which can be overwhelming for a security analyst. It can be a bit difficult for a security analyst to go back and understand why a particular service was stopped. The false positives that I received can be a bit complex in nature.
Alteon's user interface and usability can be improved by providing a more modern and streamlined design and focusing on simplifying workflows in the UI.
Radware should work on the vulnerabilities part. There are third-party security solutions that do the security vulnerability assessment (VA). The assessment part needs to be worked on and improved. There should be more solutions. If any issue comes up and if any vulnerability is reported, the Radware team should do an R&D on that and work on that. They should give the solution to the customer. Everything else is perfect. We are not facing any issues with the product.
Alteon's user interface could be improved. F5's user interface is more user-friendly than Radware's, but Radware's hardware performs better.
Multiple software bugs exist. Most of the time, they're issues with Radware's patching. The organization has a vulnerability and penetration team attempting to upgrade the system to version n minus one. If we have deployed the software to the n-minus-one range, the device isn't performing well because it's already in the testing version. Version compatibility is a critical issue. If a vulnerability team or penetration team suggests you upgrade your device or server to the n-minus-one range once we are deployed, that's an issue. We get alerts in two formats: graph and decimal. The graph format is a good one, but it's not so easy to debug and prioritize issues.
Customer support could be better. The resolution time could be faster.
Radware LinkProof's marketing efforts need improvement to raise awareness about its capabilities and compete effectively in the market.
Radware LinkProof’s customer support could be improved.
The solution lacks HA configuration. In comparison, Alteon has a better HA configuration. Plus, the 30.5 version and 30.0 version of Alteon have some differences in relation to the HA configuration. The HA configuration feature is important as it enables a failover with a cluster of more than LinkProof.
I'd like to see more customizations on the dashboard.