Vision Helpdesk Reviews

Name: Vision Helpdesk
Brand: Vision Helpdesk
Rating: 5.0 (3 reviews)

5.0 out of 5

3 reviews
100% willing to recommend

470 followers

What is Vision Helpdesk?

Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software.

Get the Help Desk Software Buyer's Guide and find out what your peers are saying about Vision Helpdesk, ServiceNow and more!

Vision Helpdesk is the #36 ranked solution in top Help Desk Software and #39 ranked solution in top IT Service Management (ITSM) solutions. PeerSpot users give Vision Helpdesk an average rating of 10.0 out of 10. Based on the analysis of the 3 most recent Vision Helpdesk reviews, the overall sentiment is positive, with a sentiment score of 7.1. Vision Helpdesk is most commonly compared to ServiceNow: Vision Helpdesk vs ServiceNow.

Buyer's Guide

Help Desk Software

November 2024

Get the category report

Helped 824,067 peers since 2012

Featured reviews

Webhost UK

CTO at a cloud solution provider with 11-50 employees

Multi-company satellite help desk feature to manage our ticketing system for multiple domains more like a white-label support solution, and Blabby Feature use for internal staff communication We got Reseller Hosting , where we offer end use support to our reseller Clients, which is more of…

Read full review

it_user382428

Student (Transporta un Sakaru Instituts) at a transportation company with 501-1,000 employees

It helped to manage all incoming e-mails, tickets from our clients. It's multi language. And it's very cheap, which is important for small organisations I think I'd like to see a more user-friendly interface in the user-ticket view. It would also be nice to be able to have customized printing…

Read full review

it_user380385

Digital Specialist at a tech services company with 51-200 employees

All features of this software are, in my opinion, perfect, but for me the best was the simple integration with Wordpress We manage many clients/customers and before we used this software we did it all via email which became unmanageable. The self-hosted edition requires that a certain script be…

Read full review

Vision Helpdesk mindshare

Product category:

As of December 2024, the mindshare of Vision Helpdesk in the Help Desk Software category stands at 0.3%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Help Desk Software

Key learnings from peers

Last updated Dec 2, 2024

Room for Improvement

Deployment

Stability

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Help Desk Software Buyer's Guide for additional reliable information.

Compare Vision Helpdesk with alternative products

Learn more about Vision Helpdesk

Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable.

All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

Product Video

Vision Helpdesk customers

Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali