Airtable Reviews

Name: Airtable
Brand: Airtable
Rating: 4.4 (13 reviews)

4.4 out of 5

13 reviews
100% willing to recommend

What is Airtable?

Airtable was founded on the belief that software shouldn't dictate how you work – you should dictate how it works. Our mission is to democratize software creation by enabling anyone to build the software tools that meet their needs. Creators and creatives around the world use Airtable to do everything from cattle tracking to filmmaking, and they have great things to say.

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Airtable is the #1 ranked solution in top Product Management Software solutions and #10 ranked solution in top Project Management Software. PeerSpot users give Airtable an average rating of 8.8 out of 10. Airtable is most commonly compared to Microsoft Project: Airtable vs Microsoft Project. Airtable is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.

Helped 831,158 peers since 2012

Featured reviews

Ashwini Ramanisankar

Airtable Administrator at a manufacturing company with 51-200 employees

The interfaces provided by the company have certainly undergone significant improvements since their earlier versions. The growth and progress have been remarkable. I have personally shared numerous feedback points and observed the prompt implementation of changes within a few months, which is highly commendable. However, I must admit that I have encountered several challenges with their interfaces. In terms of the interface, there are certain improvements I would suggest. For instance, a global search feature is currently absent, which would greatly enhance usability. Additionally, incorporating a search function within automation would be highly beneficial. The current limitation of fifty automation per base is insufficient for our needs and could be expanded. Moreover, there is a need for a longer native time delay in automation to allow for more flexible syncing. Currently, the syncing time is set at approximately three to five minutes, which could be increased for smoother operations.

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Kalai Periasamy

Freelancer - Workflow automation and custom product building at Self-Employed

The template library is huge. I have a few suggestions with respect to that. But to complete automation, I think a bit more documentation around that would be really helpful because there are a lot of features in that which common people explore them less. And I don't know how many people are using that, but that has great potential. But product-wise, feature, expansion, it's good for now. If they can give, you know, role-based permissions for viewing the data, that may be more interesting to work with. There are twelve fields and an editor. A salesperson can view a few areas. Whether an ops person can edit a few fields, an admin or a manager will be able to view and edit these fields but not edit the others. So you understand what I mean by user basis. So if there is user-based field-level access, that could be more interesting. I don't know if it's related to any of the new versions already, but that is something that I love trying.

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Kaitlin Messmer

President at PKAE Consulting LLC

Reporting, specifically anything involving exports, could be improved. The recent rollout of interfaces, and visual presentations of the underlying data, was a great step in the right direction to make reporting more executive-friendly. More work needs to be done to make it more user-friendly to get your data out of Airtable in simple and clean ways. It can be overwhelming for teams who may not be familiar with the backend and are faced with numerous formula fields or lookup fields to be able to summarize their data in a way that can be exported. Additionally, there is work to be done for users to be able to design exports of data groups for reporting purposes. The good news is that Airtable is actively working to improve exports. As I mentioned, I’m a big fan of Airtable Automations. That said, there is an opportunity to streamline duplicative automations by adding a trigger that covers both matches and updates. Currently, you need both a matches XYZ conditions trigger for an automation and an updated record trigger for an automation to capture when something is first created and then when it's updated. This means two separate automations to keep the same field/output updated. Airtable releasing a trigger that captured both the creation and future updates would be super handy and cut down the number of automations needed to maintain data accuracy for this example. Another feature I'd like to see is an easier way to self-link within tables. When you link records across tables, the link is automatically created within both records, but self-linking within a table requires manual linking and/or the creation of a complex automation to do it for you. It took several hours to come up with a suitable workaround to capture when a parent record changed in the child record’s linked field. In an ideal world, you would use two different tables, but then you hit the challenge of plotting those two tables on the same calendar, which has its own set of more technical workarounds.

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Airtable mindshare

Product category:

As of January 2025, the mindshare of Airtable in the Project Management Software category stands at 1.1%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Jan 20, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 20, 2025	Download
Comparison	Airtable vs monday.com	Jan 20, 2025	Download
Comparison	Airtable vs Microsoft Project	Jan 20, 2025	Download
Comparison	Airtable vs Jira	Jan 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Project	4.0	8.7%	92%	80 interviews Add to research
Adobe Workfront	4.2	3.9%	88%	33 interviews Add to research

Valuable Features

Airtable's most valuable features include ease of use and user-friendly interface. Users appreciate its automation capabilities, ability to create relations, and effective data structuring. It simplifies multichoice data handling and seamless linking of databases. Its grid view resembles Excel, offering familiarity. Airtable also stands out with scripting extensions and templates, enhancing functionality. Users value its intuitive navigation, integrations, and novel interface configurations. Its continuous improvements and flexibility attract users seeking no-code application building.

"It was easy to get started."
"I appreciated the ability to configure a graphical interface for a database, which was quite novel at the time."
"It is easy to design workflows with, and we don't have to spend tons of money on somebody to write codes."

Room for Improvement

Airtable could enhance syncing between tables, API call limits, and data storage capabilities. The interface requires improvements for mobile and better search functions. Users desire expanded automation features, including streamlined triggers and more comprehensive documentation. Increasing record limits and offering role-based permissions are advisable. Reporting, import/export functions, and AI features need advancement. They should align pricing with value and improve global reach, including translations. Enhancements in user-friendliness and functionality could resolve some operational frustrations.

"I believe that the company I worked for did not utilize it to its full potential."
"I haven't used it in a while, so I cannot really provide specific areas that need improvement."
"Some of the issues associated with the tool were related to some misunderstanding regarding the instructions mentioned in the documentation part of the product."

ROI

Users experienced a return on investment with Airtable. While some utilized it primarily as an intake form and web page publisher, they noted its potential was greater.

Pricing

Airtable's pricing for enterprise buyers varies based on user count and selected plans. For basic users, it offers a free version with limited features. Paid plans start at $10 per user per month, increasing to $20 for additional functionalities. Enterprise plans require sales team consultation for tailored pricing, with costs potentially reaching $8,000 annually for eight to ten users. Organizations mention the pricing structure can be burdensome for extensive use or larger teams seeking advanced features.

"The product's price is good."
"The product's price is good."
"The product would be expensive for customers with only one application or database."

Popular Use Cases

Airtable is primarily used for project management, CRM, and operational tasks. Businesses utilize it to track projects, manage inventory, handle workflows, and build user interfaces. It serves as a database for applicant tracking and client management, supporting communications organizations with asset repositories and social media planning. It integrates with various applications for seamless data management and document workflows, often aiding in dynamic database applications shared across teams for efficient data handling.

Service and Support

Customers find Airtable's customer service helpful and polite, often responding quickly. Some users mention variability in support quality based on subscription level, noting faster responses for enterprise clients. Many users appreciate the email support, sometimes including video assistance, while others feel response times could improve. Community feedback indicates a range of experiences with response times generally. Airtable's support receives high praise from enterprise clients, though some regular users suggest room for improvement.

Deployment

Airtable's initial setup is generally easy, especially for those familiar with similar tools, allowing users to start quickly by leveraging templates and customizing as needed. While basic tasks take minutes, complex projects may require more time. Some mention challenges with advanced automation and API integrations, requiring external support. Users find the community and documentation helpful for overcoming setup difficulties, with varying deployment times based on project complexity.

Scalability

Airtable is considered scalable for small to medium tasks and supports up to a few thousand rows effectively. Companies often use it for smaller-scale needs, typically involving around 50 users. Larger projects with extensive data may encounter limitations. Many organizations report no significant scalability problems for small projects, but they might need to transition to enterprise solutions for extensive use. The application generally handles small user groups and processes without issues.

Stability

Users generally find Airtable to be very stable, with a majority rating it highly. They note occasional table downtime and speed issues, especially at a larger scale with multiple users. Bugs, when reported, are quickly addressed by the company. Some users have not experienced any major stability issues or disruptions during updates. The tool’s stability receives mixed ratings with some users rating it a ten out of ten, while others rate it lower due to minor challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Airtable Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

10%

Non Profit

University

Comms Service Provider

Construction Company

Government

Manufacturing Company

Healthcare Company

Educational Organization

Media Company

Agriculture

Energy/Utilities Company

Legal Firm

Real Estate/Law Firm

Retailer

Recreational Facilities/Services Company

Wellness & Fitness Company

Logistics Company

Transportation Company

Pharma/Biotech Company

Insurance Company

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Learn more about Airtable

Our team brings experience from building and scaling products touching millions of people at Google, Facebook, Salesforce, Microsoft, Dropbox and other leading technology companies. We take pride in our product, and strive hard to provide the best possible experience for you, even if it requires creating new technologies and design paradigms along the way.

Airtable is an independent, private company headquartered in San Francisco. The company has raised over $63 million in funding from notable investors including: CRV, Caffeinated Capital, Freestyle Capital, Data Collective, Founder Collective, CrunchFund, and Box Group.