AppDynamics Mobile Real-User Monitoring Reviews

Users noted that AppDynamics Mobile Real-User Monitoring led to significant cost savings and improved app performance. It provided actionable insights, reducing debugging time and enhancing user satisfaction. Metrics helped teams identify bottlenecks quickly, boosting development efficiency. Overall, businesses experienced increased customer retention due to the enhanced user experience provided by the tool.

Enterprise buyers considering AppDynamics Mobile Real-User Monitoring should note that the solution is not cheap and requires licensing. Many users feel the cost is justified for critical applications needing proactive monitoring. Pricing is based on instances using the service, meaning costs can grow with mobile user count. Some users noted additional charges for support. Overall, clients without pricing concerns find it valuable for ensuring application performance.

• "I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
• "I believe there was probably an extra charge whenever I wanted to contact the support team."
• "It does require licensing to be paid."

AppDynamics Mobile Real-User Monitoring is primarily used for monitoring cloud instances and application instances. Companies monitor server-side and client-side metrics, user experiences for mobile and browser applications, and application performance for mobile banking. They evaluate performance, identify bottlenecks, and detect errors and degradations in real-time usage to ensure applications are efficient, stable, and user-friendly. This aids in optimizing server performance, mobile user behavior, and application stability.

AppDynamics Mobile Real-User Monitoring’s support is highly responsive and efficient, as users appreciate quick responses and immediate assistance. Many find the technical support exemplary, with issues resolved much faster than with other vendors. However, some companies are advised to moderate their use of support due to cost concerns. Major partners receive instant assistance, highlighting a strong commitment to addressing client needs promptly.

Users found AppDynamics Mobile Real-User Monitoring's initial setup easy and straightforward, requiring minimal code modifications. One group completed setup before a project started, maintaining it with three people, which may be insufficient. Some described the process as tricky, especially for on-premises deployment. Deployment is fast, taking days for common technologies like Java or .NET but weeks for complex scenarios. It begins with a technical assessment, acquiring technology, and obtaining client system access for agent deployment.

Users find AppDynamics Mobile Real-User Monitoring easy to scale when needed. They report smooth user addition processes and effective management even with numerous admins and users. Experience with scalability received high ratings.

Stability is strong with no downtime, bugs, or crashes. Sometimes, agents may get stuck, affecting CPU memory metrics, but a restart resolves it. It can handle diverse applications and traffic efficiently. Users rate its stability as nine out of ten and appreciate the technical support for quick issue resolution.