AppDynamics Mobile Real-User Monitoring Reviews

Name: AppDynamics Mobile Real-User Monitoring
Brand: AppDynamics
Rating: 4 (6 reviews)

4.1 out of 5

6 reviews
83% willing to recommend

268 followers

What is AppDynamics Mobile Real-User Monitoring?

How do real users experience your native mobile applications? Follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions — from device to data center — and dramatically reduces MTTR.

Get the AppDynamics Mobile Real-User Monitoring Buyer's Guide and find out what your peers are saying about AppDynamics Mobile Real-User Monitoring, Broadcom DX Application Performance Management and more!

AppDynamics Mobile Real-User Monitoring is the #5 ranked solution in top Mobile APM solutions. PeerSpot users give AppDynamics Mobile Real-User Monitoring an average rating of 8.2 out of 10. AppDynamics Mobile Real-User Monitoring is most commonly compared to Broadcom DX Application Performance Management: AppDynamics Mobile Real-User Monitoring vs Broadcom DX Application Performance Management.

Buyer's Guide

AppDynamics Mobile Real-User Monitoring

November 2024

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Featured reviews

EmilSiric

Regional Director (CEER) at Perform IT Ltd

The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach. Additionally, there's potential for enhancing the pricing structure, particularly as scaling up can become expensive. Given the continual growth of the mobile landscape, revisiting the pricing model could be beneficial.

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Aditi Mishra

Monitoring Specialist at a tech services company with 51-200 employees

Though I haven't explored AppDynamics Mobile Real-User Monitoring a lot, considering the way the setup of the product, I did not understand certain concepts. The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options. When it comes to complex environments, the best thing you would like is that the setup should be fairly easy. The product's setup phase is a bit tricky and needs improvement, especially depending on the server environment since the product has a specific file format and a specific configuration form.

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Hugo Almeida

Head of IT Automation at a tech services company with 11-50 employees

AppDynamics Mobile Real-User Monitoring is an application performance management tool. The platform itself is divided into different modules, each of which can be enhanced with additional modules. We work with End User Experience Monitoring, both server monitoring, and application performance…

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AppDynamics Mobile Real-User Monitoring mindshare

As of November 2024, the mindshare of AppDynamics Mobile Real-User Monitoring in the Mobile APM category stands at 0.3%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Mobile APM

Key learnings from peers

Last updated Aug 13, 2024

Valuable Features

AppDynamics Mobile Real-User Monitoring allows simulating application errors, real-time user experience monitoring, quick technical support, simplicity in setup, and significant GUI for visualizing business flows. Auto-remediation aids in managing resources. It provides end-to-end visibility into user actions, mobile versions, and backend infrastructure. Features include dashboards, business transaction tracking, and detailed user session tracing, making troubleshooting precise and efficient.

"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"The most valuable feature of the solution is its GUI."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."

Room for Improvement

Users desire improved battery consumption metrics and easier code modifications for older technologies. Enhanced dashboards for better application status visibility and action automation are needed. Clarification during setup, especially for complex environments, is important. A method to intercept calls without additional code injections and releases is sought. Users suggest reconsidering the pricing structure as scaling up can become costly.

"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"I would like to see a better way to automate actions based on the events generated by the tool."

ROI

Users noted that AppDynamics Mobile Real-User Monitoring led to significant cost savings and improved app performance. It provided actionable insights, reducing debugging time and enhancing user satisfaction. Metrics helped teams identify bottlenecks quickly, boosting development efficiency. Overall, businesses experienced increased customer retention due to the enhanced user experience provided by the tool.

Pricing

Enterprise buyers considering AppDynamics Mobile Real-User Monitoring should note that the solution is not cheap and requires licensing. Many users feel the cost is justified for critical applications needing proactive monitoring. Pricing is based on instances using the service, meaning costs can grow with mobile user count. Some users noted additional charges for support. Overall, clients without pricing concerns find it valuable for ensuring application performance.

"I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
"I believe there was probably an extra charge whenever I wanted to contact the support team."
"It does require licensing to be paid."

Popular Use Cases

AppDynamics Mobile Real-User Monitoring is primarily used for monitoring cloud instances and application instances. Companies monitor server-side and client-side metrics, user experiences for mobile and browser applications, and application performance for mobile banking. They evaluate performance, identify bottlenecks, and detect errors and degradations in real-time usage to ensure applications are efficient, stable, and user-friendly. This aids in optimizing server performance, mobile user behavior, and application stability.

Service and Support

AppDynamics Mobile Real-User Monitoring’s support is highly responsive and efficient, as users appreciate quick responses and immediate assistance. Many find the technical support exemplary, with issues resolved much faster than with other vendors. However, some companies are advised to moderate their use of support due to cost concerns. Major partners receive instant assistance, highlighting a strong commitment to addressing client needs promptly.

Deployment

Users found AppDynamics Mobile Real-User Monitoring's initial setup easy and straightforward, requiring minimal code modifications. One group completed setup before a project started, maintaining it with three people, which may be insufficient. Some described the process as tricky, especially for on-premises deployment. Deployment is fast, taking days for common technologies like Java or .NET but weeks for complex scenarios. It begins with a technical assessment, acquiring technology, and obtaining client system access for agent deployment.

Scalability

Users find AppDynamics Mobile Real-User Monitoring easy to scale when needed. They report smooth user addition processes and effective management even with numerous admins and users. Experience with scalability received high ratings.

Stability

Stability is strong with no downtime, bugs, or crashes. Sometimes, agents may get stuck, affecting CPU memory metrics, but a restart resolves it. It can handle diverse applications and traffic efficiently. Users rate its stability as nine out of ten and appreciate the technical support for quick issue resolution.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AppDynamics Mobile Real-User Monitoring Buyer's Guide for additional reliable information.