AppDynamics Reviews

Name: AppDynamics
Brand: AppDynamics
Rating: 4.1 (156 reviews)

Vendor: AppDynamics

4.1 out of 5

156 reviews
89% willing to recommend

6,345 followers

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What is AppDynamics?

AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.

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AppDynamics is the #3 ranked solution in top Mobile APM solutions, #3 ranked solution in top Container Monitoring solutions, and #5 ranked solution in APM tools. PeerSpot users give AppDynamics an average rating of 8.2 out of 10. Based on the analysis of the 156 most recent AppDynamics reviews, the overall sentiment is positive, with a sentiment score of 6.5. AppDynamics is most commonly compared to Dynatrace: AppDynamics vs Dynatrace. AppDynamics is popular among the midsize enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 48% of all views.

Helped 816,406 peers since 2012

Featured reviews

Venus Yaker Dalton

Information Technology Specialist at 3M

As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.

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Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

Currently, the solution is on the cloud as well. You can have your cloud applications onboarded to AppDynamics without any issues. AppDynamics has its own SaaS environment and SaaS controller on which you can onboard your application. You will need to install some of the AppDynamics agents. I used to contact the tools team, and they used to answer our queries mostly. If not, they used to take it to the support and then come back with their solution. Users need to list all the servers related to their application on which they want the AppDynamics agents installed. Depending on whether your application is cloud-based or non-cloud, you need to list all your servers. Then, a further installation process would be recommended. To use AppDynamics, you need to understand the different flows. If an issue is currently ongoing, you need to check which GUI flow is being used. If you want previous data, it will be in the history, and that's a different flow. Working with the tool is tricky, but two to three weeks of continuous work on it should bring you up to date. Suppose you are working in a bank. For your application, you can configure everything regarding the business transaction. For balance transfers, you can have one business transaction that will monitor balance transfers. There can be another business transaction that can monitor credit cards. You can configure different flows and transactions within the flows in terms of business transactions. Wherever there is an issue, that exact business transaction will start developing. The integration of AppDynamics within our CI/CD pipeline has positively affected our deployment frequency and application quality. Whenever there is a deployment or release, we see some hiccups in AppDynamics. There will be some things going on on that server, which we can easily identify in AppDynamics. Only after we validate that do we give the next go. Overall, I rate the solution eight and a half out of ten.

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Siva Jp

Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTIMindtree

One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features. The focus is still limited to application monitoring. However, in the next release, I want to see if it could be integrated with any other infrastructure monitoring tool or provide better deliverables in terms of absorbency layers; that would be a great option. I'm not sure how AppDynamics delivers that, and it's an approval delay. That use case will integrate with any monitoring tool to provide the absorbent layer; that is the better option, which I look forward to.

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AppDynamics mindshare

Product category:

As of November 2024, the mindshare of AppDynamics in the Application Performance Monitoring (APM) and Observability category stands at 5.4%, down from 6.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

AppDynamics' most valuable features include real-time monitoring, transaction tracking, customizable dashboards, and deep problem diagnosis. It offers memory and CPU utilization insights, supports various technologies, and integrates well with other systems. The alerting mechanism and automation are highly useful. Users appreciate its ability to visualize data flows, facilitate troubleshooting, and provide business insights, contributing to improved performance and user experience. The scalability and ease of implementation are also notable advantages.

"The transaction snapshots are the most valuable feature of AppDynamics"
"The solution saves time and cost."
"The most valuable feature of AppDynamics is that you can easily determine the load on the application."

Room for Improvement

AppDynamics needs improvements in drill-down features, documentation, end-user monitoring, integration with other systems, AI capabilities, installation, user interface, performance, and hardware support. Users experience complexity and lack of visibility, especially in virtual environments and cloud services. Users find the deployment process challenging and require better commercial flexibility. There are concerns about scalability, false-positive alerts, synchronization issues, and cost. The network and infrastructure monitoring capabilities along with cloud integration are also lacking.

"The solution is available at an inflated cost"
"The infrastructure is not as good as other solutions."
"The solution's user interface should be improved."

ROI

Users report quick return times from AppDynamics, with feedback indicating immediate cost-effectiveness. Users benefit by reallocating saved time to develop new features. AppDynamics assists in spotting and addressing performance issues, increasing application availability by 30%, which boosts client satisfaction. Utilizing AppDynamics enhances development efficiency, improves JVM performance in early coding stages, and makes banking applications more robust. Organizations note significant ROI by reducing response times and troubleshooting performance problems with real-time transaction visibility.

Pricing

Enterprise buyers have diverse experiences with AppDynamics pricing. While some find it moderate or reasonable for the value provided, others consider it high, especially when comparing it to open-source alternatives like Datadog and Dynatrace. The licensing model can be complex and depends on use cases, with costs ranging from $2,000 to $500,000 annually, potentially exceeding $1 million for larger enterprises. Many note additional fees for professional services and hardware requirements.

"The solution is highly expensive"
"The product is a bit expensive compared to other tools."
"I would say the solution is affordable because it is widely used across financial service sectors."

Popular Use Cases

Users deploy AppDynamics for monitoring application performance across Java, Kubernetes, WebLogic, and microservices environments. It aids in identifying performance issues, troubleshooting, tracing transactions, and user experience optimization. Banks and financial institutions use it for monitoring business transactions, detecting bottlenecks, and ensuring application availability. Organizations also leverage it for infrastructure monitoring, setting custom alerts, and analyzing CPU and database performance, enhancing their scalability and reliability.

Service and Support

Customers describe AppDynamics's support as good but with room for improvement. Some praise its quick response and professional assistance, while others find it average or slow. Feedback highlights the need for faster turnaround times and better communication. Local support availability varies by region. Several users rate their support experience highly, mentioning responsive and dedicated help, but a few express dissatisfaction with knowledge base accessibility and the escalation process for complex issues.

Deployment

Users found AppDynamics's initial setup to range from straightforward to complex. Linux-related complications were common, while cloud deployments were easier than on-premises. Some stated installation requires experienced personnel or caused issues when not followed correctly. Timing varied, from quick setups to multi-month processes. Automation tools aided some deployments. Customization, especially for Java or detailed configurations, posed challenges. Proper training and documentation improved the experience, but installation often depended on environmental specifics.

Scalability

Most users report that AppDynamics scales effectively for medium to large enterprises, handling complex and distributed applications well. Some users mention challenges with cost and licensing, particularly for smaller companies. Several users have successfully scaled AppDynamics in various environments, while a few have noted performance issues at higher scales. Overall, feedback indicates diverse experiences, with many finding it highly scalable.

Stability

AppDynamics is generally stable with many users reporting reliability and no crashes or glitches. Some users mention occasional issues with metric loading and analytics downtime. Many find it reliable for long-term use with no significant problems, though a few note concerns with licensing and resource consumption. Most users rate its stability positively, with several giving it high marks out of ten. Stability improves when usage procedures are followed consistently.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AppDynamics Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Government

Healthcare Company

Insurance Company

Retailer

Energy/Utilities Company

Media Company

University

Transportation Company

Real Estate/Law Firm

Construction Company

Comms Service Provider

Non Profit

Legal Firm

Outsourcing Company

Compare AppDynamics with alternative products

Learn more about AppDynamics

AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.

What are the most important features of AppDynamics?

Application Performance Monitoring: Real-time insights into application health and performance
Business Transaction Capturing: Detailed tracking of business transactions across the application
Memory Monitoring: Monitoring memory usage to optimize application performance
Analytics: Advanced analytics to understand application and user behavior
Customizable Dashboards: Intuitive dashboards for better visualization and decision-making
Proactive Monitoring and Alerting: Immediate alerts and monitoring to prevent issues before they affect users
Integration Capabilities: Integration with third-party tools to extend functionality
Root Cause Analysis: Deep diagnostics to pinpoint and fix issues promptly
Transaction Mapping: Mapping transactions to understand and improve user journeys
Error Detection: Identifying and diagnosing errors to maintain application stability

What benefits or ROI should users look for in reviews?

Ease of Implementation: Simple deployment process
Scalability: Ability to grow with the organization's needs
Time Savings: Reducing time spent on troubleshooting and issue resolution
Enhanced User Experience: Improving application performance for better user satisfaction
Cost Efficiency: Balancing functionality with cost to deliver value

AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.

AppDynamics was previously known as AppD, AppDynamics APM.

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AppDynamics customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more

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