Arctic Wolf Managed Risk Reviews

With the Managed Risk feature, they offer a vulnerability report to us on a daily basis. So, I'm able to see what are the actions I need to take to either patch or fix the issue. This feature provides real-time insights into vulnerabilities and helps me take necessary actions promptly.

The return on investment is the peace of mind that I get knowing our network is secure. They have been in this business for well over ten years, and they act as an extension of our team, allowing my small team to focus on their primary responsibilities without worrying about security issues.

I use Arctic Wolf Managed Risk to have information about my vulnerabilities. I am a customer, specifically an end-user of the solution.

I appreciate the professionalism of the tool and have faith in the results it delivers. I like the toolings, which are professional and effective. The solution provides better insights into organizational risks, which I can present as facts.

We are using this product to safeguard our IT assets from Cyber Security threats. A couple of years ago, we encountered a potential cyber security threat situation, and Arctic Wolf helped us address this issue. 

We have about 20 servers and more than 40 computers that Arctic Wolf scans for us on a weekly basis. The reporting as a result of this scanning helps us be more aware of the external threats that we face and address any potential security risks. 

There are some improvements we would like to see in the product that I have outlined below.

We like the reporting functionality and immediate alerts from the support team when they perceive a potential threat. The product helps us enforce discipline on our side to be up to date on our patching. Arctic Wolf also provides weekly bulletins on potential new threats. The value provided by Arctic Wolf is well aligned with our Cyber Security goals.

There are companies that do vulnerability scans. However, what adds value is when two experts come and sit with you to scan and patch the vulnerabilities. Any 50-member or small company that has an IT footprint carries risk from a cybersecurity perspective. These companies use tools but don't have the talent to leverage them. 

Arctic Wolf Managed Risk needs to add more integrations. 

We use Arctic Wolf Managed Risk for regularly scanning everything on our network and scanning from the outside coming in. The solution lets us know if there are any vulnerabilities detected that we need to take action on, and see the results once we've patched them.

The most valuable feature of Arctic Wolf Managed Risk is being informed about what vulnerabilities there are exposed currently.

The tool only detects issues, it does not provide solutions for them. You will need to find a way to resolve the issues yourself. However, it does give you a score and a list of problems to address, ranked by their level of importance.

We use this product to help identify cyber security vulnerabilities within our organization along with training our end users to be aware of cyber attacks and social engineer tactics to keep our assets secure. 

This solution has made huge strides in improving the awareness of our end users. 

We have already seen three specific instances where a malicious email has come through our spam filtering system and gotten to an end user, and the user noticed it right away and reported it to our technology team. We were able to respond accordingly. This is on top of the constant monitoring of the agent on each device to inform us of any vulnerabilities that need to be addressed.

Getting everything in one place and having a kind of unbiased solution that is separate from our patch management solution is valuable. We have a patch management solution that scans for any patches that can be applied and then applies these patches, but it doesn't hit everything. It also doesn't find all misconfigurations and things like that. Arctic Wolf Managed Risk kind of fills in the gaps and makes us aware of vulnerabilities or misconfigurations that exist out there. It does an agent scan for software versions and compares them to what CVs are out there and lets us know.

It also does a brute force external scan of all the equipment by using known hacks to try to get in. It makes us aware of any vulnerabilities. It provides a console where you can see them or rank them and deal with them.

It could be easier to use. They could present things in a little bit more ranked order rather than kind of giving you everything out there. It should highlight the really important stuff and make it easier to get to good rather than perfect. 

Currently, it tells you too much. You're fixing things that'll never happen. If it is trying to get you to fix everything, then it is too overwhelming, whereas it should just say that realistically, you just need to fix these, and then you can focus on those and get to good. So, it could do better about getting us to good rather than trying to get us to perfect. Being perfect is a problem because I'm never going to be perfect.