Arctic Wolf Managed Risk is valued for identifying vulnerabilities and misconfigurations, providing unbiased insights separate from patch management. It enhances end-user awareness, offers detailed vulnerability lists, and enables proactive alert management. Score-based issue ranking helps prioritize actions. Users appreciate its comprehensive reporting, organizational security rating comparisons, and professional grade of services, including expert consultations. Quarterly team interactions and attentive support, especially for potential threats, are key strengths. This tool substantially aids end users and organizations in mitigating cybersecurity risks.
- "I appreciate the professionalism of the tool and have faith in the results it delivers."
- "I appreciate the professionalism of the tool and have faith in the results it delivers."
- "The customer support is incredible."
Arctic Wolf Managed Risk could be easier to use by prioritizing critical issues and enhancing scalability. They should implement a patch management feature, improve vulnerability scanning feedback, and integrate more effectively. Improving data presentation and utilizing AI for better analysis would also be beneficial. Users indicate the product provides excessive information without accurate identification of resolved vulnerabilities, leading to an overwhelming experience in managing risks.
- "The presentation of the data could be improved. I believe they have significant room for improvement, particularly in making better analysis of the vulnerability data and presenting those data more effectively."
- "The presentation of the data could be improved."
- "The major area for improvement is the lack of a patch management feature to resolve some of the vulnerabilities detected."