Our primary use case is to do integration with different applications - exposing web service, calling different applications from the customer, orchestrating the call to the service to be a process. There is an application that calls the website and the web service is going to different systems to grab the information, put it together, do the mappings, and send it back to the application.
I think we are using a previous version. I think it is 2019. It's on premises. It's not in cloud. I don't think this version has the cloud option, maybe the latest one does, but we didn't update.
The features that I have found most valuable are that it is very easy to develop. Most of it is graphical, but we also have the option to add any custom call that you need.
The runtime environment is scalable. You can deploy a service in one server and if the amount of traffic is increasing, you can deploy the same service in multiple servers so that you're escalating the service to support more calls.