Service and Support
AWS Auto Scaling's customer service and support are consistently praised for their responsiveness and helpfulness. Users find the technical support team to be excellent, friendly, and efficient. While the services are described as perfect and awesome, some feedback suggests a need for faster response times. Overall, the support system is highly rated, usually scoring around eight out of ten. Queries related to upstreaming, WAF, and directory authentication are handled promptly, resulting in timely issue resolution.
Deployment
AWS Auto Scaling's initial setup is generally straightforward. For large organizations, deployment can take around one month, whereas for smaller ones it is faster. Implementations often occur in a cloud environment, leveraging VPCs for security. A simple setup is common, but complex configurations might require expertise. Teams of four usually manage the process, with clearly defined scaling parameters. Good documentation aids understanding and ensures manageable installation, although experience is beneficial for configuration intricacies.
Scalability
AWS Auto Scaling efficiently handles expansion with excellent scalability ratings, often scored between eight and ten. Users range from medium to large enterprises, with easy integration, especially with Kubernetes. Organizations can rapidly increase capacity to accommodate anywhere from 40 to 70,000 users, experiencing no notable difficulties. Scaling capabilities are highly effective, and future usage is expected to rise. Scaling adjustments occur swiftly, ensuring requirements are met without delays.
Stability
AWS Auto Scaling is widely regarded as stable and reliable, with most users rating its stability highly. Many give it a perfect score of ten. Users find it stable without frequent bugs or crashes. Some report occasional scaling lags, but the stability generally suits their needs. While some users believe it could be more stable, most rate it between seven and ten, recognizing its dependability and minimal maintenance requirements.