Service and Support
Azure Firewall Manager's support is generally perceived positively, with some users having direct contact through their agreements, while others note stability eliminating the need for assistance. Microsoft support services are described as reliable, with a satisfaction level rated as eight out of ten. Some users haven't interacted directly but have heard favorable comments about support quality.
Deployment
Azure Firewall Manager's initial setup has been significantly simplified over time, requiring minimal user effort compared to earlier versions. Many users find it easy and straightforward, suitable for applications with public interfaces. While some find the configuration challenging on their first attempt, most rate the setup experience highly, often describing it as neither complex nor difficult and assigning it an eight out of ten for ease of setup.
Scalability
Azure Firewall Manager offers high scalability, supporting both cloud and on-premises environments. Users note that scaling is feasible, with the possibility of increasing limits through Microsoft contact. It's described as having no scalability issues, although on-premises deployments may require significant hardware investment. With organizations having substantial users, Azure Firewall Manager is rated highly for its scalability, being assigned a score of eight out of ten by multiple entities. Some also highlight the associated costs of scaling.
Stability
Azure Firewall Manager is considered very stable and reliable. Users experience no bugs, glitches, or crashes, and they haven't needed troubleshooting post-deployment. Some users rate its stability between seven and eight out of ten, indicating general satisfaction with its performance.