BotFarm Reviews

Name: BotFarm
Brand: Automation Anywhere
Rating: 4.0 (36 reviews)

4.0 out of 5

36 reviews
91% willing to recommend

What is BotFarm?

BotFarm is an enterprise-level robotic process automation (RPA) solution. What is unique about BotFarm is that users can buy RPA processes based on demand and not be confined to a license or a strict capacity structure. BotFarm, a robust product of Automation Anywhere, is the only RPA solution that allows users to buy only the products they need when they need them. BotFarm allows users to launch all the robots they need to get tasks completed sooner and more efficiently than many other products in the marketplace today. This consumption-based business model will result in significant savings and increase an organization's overall profitability.

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BotFarm is the #20 ranked solution in best RPA tools. PeerSpot users give BotFarm an average rating of 8.0 out of 10. Based on the analysis of the 36 most recent BotFarm reviews, the overall sentiment is positive, with a sentiment score of 7.1. BotFarm is most commonly compared to UiPath: BotFarm vs UiPath. BotFarm is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Helped 825,609 peers since 2012

Featured reviews

Ganesh-Subramanian

Digital Transformation Lead at Expleogroup

It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

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Ebuka E

Enterprise IT Architect at a comms service provider with 10,001+ employees

The solution is used for RPA. We use it for report generation, complaint resolution, and system administration. The solution resolves the complaints with routine tasks and steps based on the configured rules. We use it for IT support for some repetitive tasks on systems Using the solution, we aim…

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Prashant Mohare

Business Head of Intelligent Automation at Lauren Information Technologies Pvt Ltd

From a partner's perspective, I would recommend using the Bot Store. If you are a partner, you can share your bots with multiple customers. However, if you are a customer, I would suggest using BotFarm. This is because customers generally prefer not to share the bots they have developed with others. On the other hand, partners want to share their bots with multiple customers to generate revenue. So, BotFarm is more suitable for customers, while the Bot Store is beneficial for partners. Therefore, recommendation depends on who the user is. If it's for Bot Store, then it should be developed by partners for open market usage. However, for BotFarm, customers who do not wish to share their bots with others would find it valuable since they have already invested in the development. I would rate BotFarm an eight out of ten. To bring it closer to a perfect ten, I would like to see additional functionalities such as multi-level code review and approval processes implemented.

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BotFarm mindshare

As of January 2025, the mindshare of BotFarm in the Robotic Process Automation (RPA) category stands at 0.3%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

PeerAnalyst reports

Type	Title	Date
Category	Robotic Process Automation (RPA)	Jan 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 5, 2025	Download
Comparison	BotFarm vs UiPath	Jan 5, 2025	Download
Comparison	BotFarm vs Microsoft Power Automate	Jan 5, 2025	Download
Comparison	BotFarm vs Automation Anywhere	Jan 5, 2025	Download

Title	Rating	Mindshare	Recommending
UiPath	4.4	26.5%	97%	816 interviews Add to research
Microsoft Power Automate	3.9	21.2%	87%	125 interviews Add to research

Valuable Features

BotFarm's standout features include user-friendly design, rapid bot deployment, and strong automation capabilities. The interface supports seamless integration with platforms like Outlook, SAP, and SharePoint. It excels in scalability, enabling easy expansion. Notable are the screen capture, cognitive controls, task bots, and PDF data extraction. The platform is stable and reliable under high loads. The intuitive drag-and-drop development interface enhances usability, and scalability reduces costs through flexible bot licensing options. The recent updates improve automation and user experience.

"The solution reduces manual data errors and improves data accuracy"
"The product has increased efficiency and reduced the time spent on tasks."
"The initial setup is straightforward."

Room for Improvement

BotFarm faces challenges with stability and pricing competitiveness. Users express a need for improved scalability, technical support, and governance. The interface lacks flexibility and clarity, complicating deployment and customization. API integration and OCR accuracy require enhancements. They also desire advanced AI-driven automation, better role-based access, and mobile accessibility. Users seek more features for process mining, alongside improved machine learning and environmental support. To facilitate integration, a user-friendly setup and comprehensive documentation are deemed necessary.

"The solution can improve the accuracy of hand-written data reading"
"The tool must execute remedial actions to resolve problems before they cause significant incidents."
"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."

Pricing

Enterprise buyers evaluating BotFarm find that pricing generally involves annual licensing fees with potential long-term cost reductions. Some users find the pricing high and bundled packages limiting, while others appreciate the usage-based and recurring fee structure. BotFarm is deemed more cost-effective compared to competitors like Blue Prism and UiPath, though it remains expensive for some organizations. Automation Anywhere's pricing is seen as reasonable, yet there's a call for greater flexibility, particularly for smaller companies or those seeking to scale.

"The product is slightly expensive"
"The pricing is fair."
"The starter price is free."

Popular Use Cases

BotFarm is primarily employed across various sectors including finance, HR, IT, and customer service for automation. It handles repetitive tasks, document processing, invoice management, data extraction, and web applications' automation. Organizations use it for client-server setups, hybrid deployments, and RPA, benefiting from its cloud and on-premises capabilities. BotFarm also facilitates tasks like reconciliations, bill processing, predictive analysis, and noise cancellation, significantly enhancing efficiency and reducing manual intervention.

Service and Support

BotFarm's customer service and support are generally well-received. Users find technical support helpful, responsive, and satisfactory, with quick resolutions via portal access. Some users manage without direct support, relying on partners or the community. There are occasional concerns about responsiveness and availability, such as the need for improved support levels and 24/7 availability. On a scale, BotFarm often rates high, indicating proficiency in handling user inquiries and technical challenges effectively.

Deployment

Many users found BotFarm's initial setup straightforward, especially with prior Automation Anywhere experience. However, complexity varied, particularly with system compatibility and technical requirements. Some users faced moderate challenges, needing technical support. Deployment times ranged from a few days to over a week, influenced by specific conditions and environmental factors. While some installations were quick, others required detailed configuration and support to address issues. Each deployment's complexity depended on the organization's specific infrastructure and requirements.

Scalability

BotFarm demonstrates strong scalability across various industries. Users report effective expansion capabilities, integrating multiple applications and tools with ease. Numerous departments and business processes utilize BotFarm, and there is a general trend toward increasing usage. Some users find language support limited for specific regions, but others continue expanding BotFarm’s deployment. Many organizations plan to add more users and expand geographically, showcasing its adaptability for large-scale operations and diverse teams.

Stability

BotFarm shows mixed stability, with some users noting reliable performance without crashes, bugs, or glitches. Others point out issues, particularly with scheduling tasks and integration challenges. Many find it stable and dependable for routine use, while some criticize past versions for timing errors. Users see improvements in newer iterations. Minor hiccups often stem from external factors rather than BotFarm itself. Stability varies, often dependent on system setup and user experience.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BotFarm Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

26%

Real Estate/Law Firm

University

Manufacturing Company

Insurance Company

Engineering Company

Healthcare Company

Retailer

Comms Service Provider

Energy/Utilities Company

Government

Media Company

Recreational Facilities/Services Company

Logistics Company

Aerospace/Defense Firm

Transportation Company

Construction Company

Compare BotFarm with alternative products

Learn more about BotFarm

BotFarm Benefits

Scalable: The flexible nature of the solution makes it very easy to scale when needed.
User-friendly: The UI is simple to use and understand. Users do not have to be tech-savvy to deploy bots.
Improves efficiency: BotFarm will increase process integrity by reducing human error and the need for continuous manual human effort or interaction.
Integration: BotFarm integrates well with many third-party solutions.

BotFarm Features

No code/low code solutions: Users can easily create and deploy bots to perform undesirable, mundane tasks, freeing IT staff to work on more productive, complicated tasks.
IQ Bots: Easily extrapolate data from any document, such as resumes, invoices, and legal documents, to ensure data is correctly correlated and grouped together and that overall data integrity is never compromised.
Fast: Deployed bots can complete tasks significantly faster than any human component, and with less error.
Cost-effective: Users only pay for the bots they actually need, and create as they go. This innovative process will save your organization time and money while increasing overall productivity and profitability. BotFarm has a very good ROI and is a stable, secure, and scalable solution.

Reviews from Real Users

Akshay P., Associate Systems Analyst at NSEiT Limited, relates, “It is very easy, simple. You're working on a notepad, and you don't need to know programming to work on this. The dashboards are quite good, especially on the latest versions.”

A Digital Strategy Manager at an energy/utilities company shares, “The scalability is the solution's most valuable aspect. The reason Bot Farm is used is to have only one license available whenever you have a spike in the transactions. That is a core feature. That is something which we are using to the maximum. It's working well due to the fact that the solution use case is quite structured.”

A Senior RPA Developer at a tech services company tells us, “The solution is great to automate any repetitive tasks, which you might do on a daily basis. For example, the organization may need to be generating invoices or extracting data from PDF files daily. It is very versatile in what you can automate. This has improved my organization by cutting down on repetitive tasks that now can be automated.”