BotFarm Reviews

I have used BotFarm to automate web applications and Microsoft products. I have also automated mainframe applications for a healthcare product. I automated around five to six processes for them. All together I have automated more than fifteen processes with this solution that we have deployed in-house.

The task bots are good features. I also like enabling the IQ bots to read PDF documents and automate PDF projects and invoices. Because we employ so many people, it is very useful to automate any processes compatible with Automation Anywhere.

Our company uses the solution to collect insurance data and transport it to a specific destination. BotFarm is also used in our organization for mobile solution development. I help the development team solve problems, assist in solution design and delivery, and ensure the business requirements are followed in BotFarm implementation.  

The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with such data in BotFarm. 

Our main customers are in the financial, banking, and insurance sectors. They use the co-location on the credit processes and insurance claims.

The solution has a lot of great features inside of it that clients can take advantage of.

The concentration of bots is great.

The solution is pretty out-of-the-box and is a great component of the greater Automation Anywhere platform.

There are numerous use cases for the solution for various departments, including weight inspection, or trade ops, or compliance. It's often used for document processing. For example, we receive annual reports from lots of companies that are listed on the stock exchange. To check those reports, there has to be some specific tables and keywords that should be in the annual report of a company. For manually processing thousands of documents, it is not feasible. This solution makes it possible and it happens fast. 

We have implemented solutions where we can extract the text using OCR tools and match all the relevant data that we need to find to prepare a report and forward it to that company. This makes the process a lot faster, and it can be deployed on multiple machines. That way, rather than having a lot of people who work on the same tool, I can just divide the operation on multiple machines and it will be done in less time. Therefore, it offers efficient processing.

The solution is used for RPA. We use it for report generation, complaint resolution, and system administration. The solution resolves the complaints with routine tasks and steps based on the configured rules. We use it for IT support for some repetitive tasks on systems.

Using the solution, we aim to optimize report generation, customer complaint resolution, ticket closure, and administrative tasks.

BotFarm is like the entry point for customers. It allows customers to evaluate the automation capabilities and how it will work within their environment. It also provides Bot Store with multiple pre-built bots. 

BotFarm can be used as a plugin, where you can start the process within one or two days. The development process for custom bots may take around one and a half months. During the initial stage, the customer can use Bot Store to test and evaluate the product before proceeding with custom development for enterprise implementation.

For enterprise implementation, customers typically opt for custom development rather than relying solely on Bot Store.

Bot Store is the same thing as BotFarm. BotFarm is a term used to describe the customer's own implementation. When customers have multiple projects and a hundred processes, they may have reusable parts or bots. These reusable components are stored in the customer's own "BotForm." On the other hand, the Bot Store is a global platform where any customer can choose any bot for their implementation.

I am satisfied with BotFarm. The reason is that during the initial stage, if I develop one reusable bot or component, I can use it for multiple processes. 

For example, if I have developed a navigation bot for Oracle EBS, I have developed it for one process, and I can reuse it for fifty other processes as well. 

This eliminates the need to develop the same responsibility and integration again. I just need to specify the type of responsibility I want to select, and the bot will handle the selection process accordingly.

We use the solution to automate the use cases for our clients. We have automized the day-to-day work of their order management system.

The main features of the solution are the IQ Bot and web-based automation.

We use the Bot Farm solution for two use cases. One is for procurement and the other is for finance. Both use cases required the liquid license availability of the task bot. Therefore, at month-end or the middle of the month, the processing needs to be on a faster pace as we had SLA activity involved with the processing of the invoices and the financial auditing purpose. 

Basically, we use floating licenses which are automatically applied when there was a high peak on the load, and the floating licenses resulted in the shorter processing cycle of the activity.

The scalability is the solution's most valuable aspect. The reason Bot Farm is used is to have only one license availability whenever you have a spike in the transactions. That is a core feature. That is something which we are using to the maximum. It's working well due to the fact that the solution use case is quite structured. The only ask was to have additional bot licenses be present to incorporate it. That way, we don't have to get stuck with the license cost as it's generally on a yearly basis. Right now, it's just on the basis of the usage that we are paying.

The solution has been very user-friendly.

The initial setup is very straightforward.

The interface is seamless.

The solution is very stable and quite reliable.