Service and Support
Cisco Linksys Ethernet Switches customer service and support are generally well-regarded. Customers find the support responsive, knowledgeable, and helpful, with good access to assistance via email, phone, and live chat. Some mention fast hardware replacement services. While a portion experienced delays or unresponsiveness, many are content, especially with local technical support. Customers appreciate the extensive global support network, though complexity and prolonged setup times are sometimes noted. Many prefer managing support internally through certified professionals.
Deployment
Cisco Linksys Ethernet Switches' initial setup is mostly easy and straightforward. IT knowledge significantly influences the simplicity, allowing experienced users to configure switches in under an hour. For basic setups, it's often plug-and-play, but complex configurations may take longer. Some users found the setup complex, requiring technical expertise. Deployment times vary from minutes to days depending on the configuration needs and user's familiarity.
Scalability
Cisco Linksys Ethernet Switches demonstrate varying scalability. Many find them scalable for small to medium businesses, with some users effectively supporting thousands. Scalability often depends on specific models and business needs, with some models lacking advanced features like stacking. These switches are recommended for smaller organizations due to cost-effectiveness but may not suit large enterprise environments. Some prefer Cisco Catalyst for extensive networks, while others utilize Linksys for its flexibility and ease of expansion.
Stability
Cisco Linksys Ethernet Switches are stable, earning high ratings for their reliability and uptime. Many find them free of glitches and crashes, performing well without interruptions. Stability is often rated between eight to ten out of ten. Despite some issues with internet connectivity or in certain environments, users generally report high satisfaction with stability. Numerous data centers and companies prefer Cisco Linksys for their robust, long-lasting performance, with minimal hardware failures.