Claroty Platform Reviews

Name: Claroty Platform
Brand: Claroty
Rating: 4.1 (15 reviews)

Vendor: Claroty

4.1 out of 5

15 reviews
100% willing to recommend

104 followers

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What is Claroty Platform?

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

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Claroty Platform is the #1 ranked solution in top Operational Technology (OT) Security solutions, #1 ranked solution in top Cyber-Physical Systems Protection solutions, #9 ranked solution in top Remote Access solutions, and #18 ranked solution in top Vulnerability Management solutions. PeerSpot users give Claroty Platform an average rating of 8.2 out of 10. Based on the analysis of the 15 most recent Claroty Platform reviews, the overall sentiment is positive, with a sentiment score of 7.2. (Among the highest in the category). Claroty Platform is most commonly compared to Armis: Claroty Platform vs Armis. Claroty Platform is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

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Featured reviews

Ahmed Shahabuddin

Security Consultant at Forcespot

If more AI features could be included with the Clarity solution, it would be feasible for everybody. As AI is booming now, there are concerns about AI security. There should be AI security solutions implemented. This should be a priority for vendors as they invest in AI-enabled solutions because AI security is a concern for everyone.

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AnandKumar2

Senior OT Security Consultant at Tata Consultancy

I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally. Initially, I felt the Claroty Platform wasn't up to the mark for vulnerability management, but recent upgrades have been very helpful. The new features provide more detailed information, including CVE numbers and thorough explanations, such as for MS17-010 (WannaCry). This level of detail meets my expectations and allows me to determine how much of the plant's assets and devices would be compromised if a vulnerability is exploited. This information is crucial for reporting to the CISO.

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José Juan Ortiz

OT Cybersecurity Manager at Whirlpool Corporation

We've always had a good experience using the solution. With Claroty Platform, we can reach everything and see everything. It also helps us review any vulnerabilities. During the CrowdStrike issue a week and a half ago, Claroty Platform helped us with the PCs that went down. So, it's a very good tool. Claroty Platform is a very easy tool. It was very easy to use the first time I looked at the tool as a pre-sales engineer. Then, I had a couple of training sessions. We had a new version of the solution a couple of months ago, and it's still very easy to use. I think everyone can use it. The tool may not be easy for some people, but it can be done with training. It's easy to integrate Claroty Platform with the rest of our tools. The solution is worth the money. I would recommend Claroty Platform to other users because it's a very good monitoring tool. It's the best and most powerful monitoring tool in the market. Overall, I rate the solution ten out of ten.

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Claroty Platform mindshare

Product category:

As of January 2025, the mindshare of Claroty Platform in the Cyber-Physical Systems Protection category stands at 42.2%, up from 26.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cyber-Physical Systems Protection

PeerAnalyst reports

Type	Title	Date
Product	Reviews, tips, and advice from real users	Jan 14, 2025	Download
Comparison	Claroty Platform vs Armis	Jan 14, 2025	Download

Title	Rating	Mindshare	Recommending
Armis	4.1	35.5%	85%	7 interviews Add to research
Phosphorus Cybersecurity	0.0	9.5%	0%	0 interviews Add to research

Valuable Features

Claroty Platform excels in visibility, threat detection, and asset management. Users appreciate its ability to integrate seamlessly, offer secure remote access, and provide detailed vulnerability management. Its comprehensive dashboard and real-time monitoring enhance system performance tracking. Users value protocol support for industrial protocols, exceptional network mapping, and a scoring mechanism for progress tracking. The platform's active and passive reconnaissance capabilities combined with strong technical support create a formidable tool for OT environments.

"Customer service is number one and the best."
"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."
"I believe the two main aspects where Claroty stands out are their ability to provide a complete platform and their OT-specific focus."

Room for Improvement

Claroty Platform needs improved zero-day attack detection and IT network integration. Users seek enhanced pricing, protocol support, and intuitive user interface. They encounter issues with asset duplication, improper alerts, and incomplete vulnerability explanations. Reporting tools require refinement. Improved integration with third-party applications and predictive analytics are desired. Training should be more practical with better documentation. AI features and security, alongside cost-effective hardware, are called for. Enhanced Secure Remote Access user experience is necessary.

"If more AI features could be included with the Clarity solution, it would be feasible for everybody."
"There should be AI security solutions implemented."
"I think the only issue is that the hardware Claroty uses is expensive."

ROI

Users generally experience a favorable return on investment (ROI). Many particularly highlight the comprehensive visibility and security measures for industrial networks, which they find instrumental in mitigating risks and enhancing operational reliability. These benefits contribute to a reduction in potential downtime and associated costs, enhancing overall productivity.

Pricing

Claroty Platform's pricing is generally perceived as high compared to other solutions, particularly for the software version, which ranges from 26 to 28 dollars. However, users find value in its free deployment, technical account management, and support hours. Licensing for physical devices is considered affordable. Users compare its cost to Nozomi and DriveWell, acknowledging its comprehensive security features as a justification for the investment, rating the overall cost a six out of ten.

"The tool is quite expensive."
"It's a bit expensive compared to other solutions."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

Popular Use Cases

Companies primarily use Claroty Platform for cybersecurity audits, asset management, threat detection, vulnerability management, and network monitoring in OT and IT environments. They deploy it to enhance asset visibility, monitor security levels, and manage networks across industries such as oil refineries and manufacturing. It aids in real-time monitoring, incident management, and performance analytics and integrates with both legacy and modern systems, benefiting hybrid environments with on-premise and cloud-based resources.

Service and Support

Customers find customer service and support from Claroty Platform generally effective, with prompt and knowledgeable assistance. While some report occasional slow response times and minor bugs, support teams are responsive and helpful, often providing training and troubleshooting. Users appreciate the support during deployment and operational phases, though some suggest improvement in response time efficiency. Ratings for technical assistance range from seven to seven and a half out of ten. Claroty's support is positively perceived for their proactive approach.

Deployment

Many found Claroty Platform's initial setup straightforward and quick, completed in a few hours. Some experienced complexity due to integration with existing systems, but vendor documentation and in-house expertise aided the process. Deployments at multiple sites could take months, requiring specialized certifications for smooth integration. Overall, experiences varied depending on site distribution and preparedness, with some users suggesting that preparation eases the entire operation significantly.

Scalability

Claroty Platform is rated highly in scalability, with many users finding it integrates well into various infrastructures. It effortlessly supports large teams, handling increased loads without performance issues. Users deploy numerous sensors and mention the ease of scaling, though some experience minor challenges. Reviews frequently give an eight out of ten, indicating reliable expandability but allowing room for improvement in specific areas. Claroty accommodates cloud and on-premise deployments, supporting both modern and legacy systems.

Stability

Claroty Platform generally exhibits stable performance with ratings mostly ranging from five to eight out of ten. Users experience minimal downtime and effective workload management, though some issues occur during upgrades and VM configuration. Claroty struggles with detecting inactive systems in passive detection. Few face login issues possibly due to bugs. Effective network segmentation is necessary for optimal function. Users often rely on active queries and support assistance when needed.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Claroty Platform Buyer's Guide for additional reliable information.