Claroty Platform Reviews

Name: Claroty Platform
Brand: Claroty
Rating: 4.1 (13 reviews)

Vendor: Claroty

4.1 out of 5

13 reviews
100% willing to recommend

101 followers

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What is Claroty Platform?

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

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Claroty Platform is the #1 ranked solution in top Operational Technology (OT) Security solutions, #1 ranked solution in top Cyber-Physical Systems Protection solutions, #10 ranked solution in top Remote Access solutions, and #19 ranked solution in top Vulnerability Management solutions. PeerSpot users give Claroty Platform an average rating of 8.2 out of 10. Based on the analysis of the 13 most recent Claroty Platform reviews, the overall sentiment is positive, with a sentiment score of 7.1. (Among the highest in the category). Claroty Platform is most commonly compared to Armis: Claroty Platform vs Armis. Claroty Platform is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 824,053 peers since 2012

Featured reviews

AnandKumar2

Senior OT Security Consultant at Tata Consultancy

I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally. Initially, I felt the Claroty Platform wasn't up to the mark for vulnerability management, but recent upgrades have been very helpful. The new features provide more detailed information, including CVE numbers and thorough explanations, such as for MS17-010 (WannaCry). This level of detail meets my expectations and allows me to determine how much of the plant's assets and devices would be compromised if a vulnerability is exploited. This information is crucial for reporting to the CISO.

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José Juan Ortiz

OT Cybersecurity Manager at Whirlpool Corporation

We've always had a good experience using the solution. With Claroty Platform, we can reach everything and see everything. It also helps us review any vulnerabilities. During the CrowdStrike issue a week and a half ago, Claroty Platform helped us with the PCs that went down. So, it's a very good tool. Claroty Platform is a very easy tool. It was very easy to use the first time I looked at the tool as a pre-sales engineer. Then, I had a couple of training sessions. We had a new version of the solution a couple of months ago, and it's still very easy to use. I think everyone can use it. The tool may not be easy for some people, but it can be done with training. It's easy to integrate Claroty Platform with the rest of our tools. The solution is worth the money. I would recommend Claroty Platform to other users because it's a very good monitoring tool. It's the best and most powerful monitoring tool in the market. Overall, I rate the solution ten out of ten.

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Deevanshi Priya

Cyber Security Security at PwC

I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…

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Claroty Platform mindshare

Product category:

As of December 2024, the mindshare of Claroty Platform in the Cyber-Physical Systems Protection category stands at 41.8%, up from 25.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cyber-Physical Systems Protection

PeerAnalyst reports

Type	Title	Date
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Claroty Platform vs Armis	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Armis	4.1	34.8%	85%	7 interviews Add to research
Phosphorus Cybersecurity	0.0	9.3%	0%	0 interviews Add to research

Valuable Features

Claroty Platform excels in asset discovery, secure remote access, and vulnerability management. Users highlight its map feature for real-time connection insights, a robust scoring mechanism for progress tracking, and effective threat detection. Integration ease, quality technical support, and an intuitive UI are invaluable. The platform enhances productivity by allowing secure remote access and boasts a comprehensive dashboard for performance monitoring. Its capabilities in threat protection, alerts, and extensive device control are also praised.

"The platform ensures security without imposing significant delays."
"The platform ensures security without imposing significant delays."
"Claroty is very beneficial for learning and adds value to your resume."

Room for Improvement

Claroty Platform requires enhancements in integration capabilities, zero-day attack detection, and pricing. Users report issues with the user interface, efficiency, and support for various protocols. Improved reporting tools, asset management, and alert descriptions are needed. Vulnerability management lacks detailed resolutions. Practical training and better documentation are necessary. The platform should address login issues and include features like AI chatbots. Reducing hardware and software costs and enhancing Secure Remote Access interactions would benefit users.

"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools. Improvements could also be made in the Secure Remote Access (SRA) user interaction and graphical representations of recordings."
"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."
"Occasionally, I face a login problem despite entering the correct password."

ROI

Users generally experience a favorable return on investment (ROI). Many particularly highlight the comprehensive visibility and security measures for industrial networks, which they find instrumental in mitigating risks and enhancing operational reliability. These benefits contribute to a reduction in potential downtime and associated costs, enhancing overall productivity.

Pricing

Claroty Platform tends to be expensive compared to other solutions, with the software version priced around $26-$28. Licensing for physical devices is considered cheap, but users find the software version costly. Despite the high price, its robust security features and comprehensive capabilities justify the investment. Users rate its pricing a six out of ten in terms of affordability, highlighting its value for major companies seeking advanced OT monitoring tools.

"The tool is quite expensive."
"It's a bit expensive compared to other solutions."
"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

Popular Use Cases

Companies use Claroty Platform primarily for cybersecurity audits, asset management, threat detection, and vulnerability management in operational technology environments. It enhances asset registrations with its asset collection modules, facilitating data analysis and network monitoring without direct asset interaction. Organizations monitor and manage IT infrastructures, achieving real-time monitoring, incident management, and performance analytics. It is also employed for secure remote access and certification processes, integrating seamlessly with legacy systems while protecting operational technology environments.

Service and Support

Claroty Platform's customer service and support are generally responsive and knowledgeable, with some users noting timely assistance and proactive support. There are occasional delays in response time and resolution, particularly with feature updates. Users experience effective communication, problem-solving for deployment issues, and addressal of bugs and errors. While many rate the technical support highly, suggesting room for improvement, the team's ability to provide training and troubleshooting is often praised.

Deployment

Users indicate that Claroty Platform's initial setup duration and difficulty vary. Deployment can take several hours to a day for basic implementation while deploying over thirty sites may extend to months. Coordination with Claroty or integrators enhances the process, often rated higher with training. Integration complexity arises when aligning with existing infrastructure, especially across dispersed locations. Some note that certifications assist smooth setup, leveraging detailed documentation and expertise to streamline the process.

Scalability

Claroty Platform demonstrates solid performance in scalability, supporting both cloud and on-premise deployments. Users have noted its capacity to seamlessly expand monitoring capabilities with infrastructure growth. Ratings mostly fall between seven and nine out of ten, indicating good scalability. Organizations with varying user numbers appreciate the ease of managing and scaling, with minimal issues such as login challenges being highlighted. Claroty integrates well with existing systems, including legacy ones, handling increased loads efficiently.

Stability

Claroty Platform is generally stable with ratings ranging from five to eight out of ten. Users report occasional issues, such as connection problems during upgrades and configuration challenges. Some mention stability under high stress with minimal downtime, while others encounter login issues. Detection limitations are noted due to reliance on active queries. Version 4.9.1 shows no bugs but requires proper network segmentation for optimal performance. Overall, users find the platform stable for monitoring industrial environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Claroty Platform Buyer's Guide for additional reliable information.