Datto Endpoint Detection and Response (EDR) Reviews

Name: Datto Endpoint Detection and Response (EDR)
Brand: datto
Rating: 3.8 (4 reviews)

Vendor: datto

3.8 out of 5

4 reviews
66% willing to recommend

What is Datto Endpoint Detection and Response (EDR)?

With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).

Get the Endpoint Detection and Response (EDR) Buyer's Guide and find out what your peers are saying about Datto Endpoint Detection and Response (EDR), CrowdStrike Falcon, Microsoft Defender for Endpoint and more!

Datto Endpoint Detection and Response (EDR) is the #34 ranked solution in EDR tools. PeerSpot users give Datto Endpoint Detection and Response (EDR) an average rating of 7.6 out of 10. Datto Endpoint Detection and Response (EDR) is most commonly compared to CrowdStrike Falcon: Datto Endpoint Detection and Response (EDR) vs CrowdStrike Falcon. Datto Endpoint Detection and Response (EDR) is popular among the small business segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

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Featured reviews

Aurélien Boeyen

Co Founder at Carredas

Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…

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reviewer2406663

Director at a computer software company with 11-50 employees

They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

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Florian

IT Manager at a educational organization with 501-1,000 employees

The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously. The stability isn't ideal. The agents are in locked states and need to be reinstalled occasionally. There's also an area where they lack is the grouping of the agents. If it could be made a little easier to manage and for agents to be moved around it would make for a better solution. The solution needs to offer more support of different operating systems.

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Datto Endpoint Detection and Response (EDR) mindshare

As of January 2025, the mindshare of Datto Endpoint Detection and Response (EDR) in the Endpoint Detection and Response (EDR) category stands at 2.4%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Users highlight Datto Endpoint Detection and Response (EDR)'s real-time threat detection, comprehensive reporting, and automated response capabilities. They appreciate its seamless integration with other tools and its ability to provide immediate alerts for suspicious activities. Additionally, users find its endpoint protection robust and efficient in minimizing false positives. Its ease of deployment and user-friendly nature also stand out as significant benefits.

"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."

Room for Improvement

Datto Endpoint Detection and Response (EDR) could benefit from enhanced integration with third-party platforms and a more intuitive management dashboard. Users have mentioned the need for faster response times during threat detection and more comprehensive reporting capabilities. Improved customer support and additional training resources would also be beneficial.

"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"The solution could improve by having more deployment methods."

ROI

Users noted that Datto Endpoint Detection and Response (EDR) significantly reduced downtime and decreased costs associated with malicious activities. Multiple responses highlighted faster threat detection and enhanced endpoint security, which collectively led to improved operational efficiencies. Savings were especially prominent in reduced incident response times and lowered risk of data breaches, resulting in a substantial return on investment. Enhanced IT infrastructure management and automated responses were also emphasized as key benefits.

Pricing

Datto Endpoint Detection and Response (EDR) features a transparent pricing structure with no setup costs, facilitating a smooth integration process for users. Pricing methods typically involve subscription-based models, accommodating per-endpoint or per-user licensing options. The pricing range is flexible, catering to organizations of varying sizes and security needs, offering robust endpoint security solutions.

"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."

Popular Use Cases

Datto Endpoint Detection and Response (EDR) is primarily used for protecting devices from cyber threats. Users appreciate its effectiveness in malware detection, threat response, and monitoring suspicious activities. It's favored for its ease of deployment and maintenance, making it suitable for small to medium-sized businesses aiming to enhance their security posture. Many find its reporting and alerting features robust and valuable in maintaining a secure environment.

Service and Support

Customers note Datto Endpoint Detection and Response (EDR) provides responsive and helpful customer service with knowledgeable and attentive support staff. Users appreciate the swift resolution of issues and consistent assistance in navigating any challenges. Many highlight the efficiency and professionalism of the support team, emphasizing their expertise and dedication to addressing inquiries promptly. Experiences indicate that customer service significantly enhances user satisfaction.

Deployment

Users describe Datto Endpoint Detection and Response (EDR)'s initial setup as straightforward, with clear instructions and minimal setup time. Many find the installation process seamless, noting that it requires little to no technical expertise. Users appreciate the intuitive nature of the setup, facilitating a smooth transition and easy deployment. Some also mention responsive technical support during the setup process, ensuring that any issues are quickly resolved.

Scalability

Datto Endpoint Detection and Response (EDR) scales seamlessly for both small and large environments. Users found it adaptable, handling increased demand without performance issues. Its flexibility to adjust to different environments makes it suitable for growing businesses. Resources required for scaling are minimal, ensuring efficient operations. Users appreciate Datto Endpoint Detection and Response (EDR) for its ability to grow alongside their organizations, maintaining security and functionality at every stage.

Stability

Users find Datto Endpoint Detection and Response (EDR) to be highly reliable. They praise its consistent performance without unexpected crashes. Users mention stability even under various operating conditions. They appreciate its reliable threat detection, seamless updates, and low-impact on system resources. Users note that Datto Endpoint Detection and Response (EDR) integrates well with other security tools and provides dependable protection.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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