With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).
Datto Endpoint Detection and Response (EDR) features a transparent pricing structure with no setup costs, facilitating a smooth integration process for users. Pricing methods typically involve subscription-based models, accommodating per-endpoint or per-user licensing options. The pricing range is flexible, catering to organizations of varying sizes and security needs, offering robust endpoint security solutions.
Datto Endpoint Detection and Response (EDR) was previously known as Infocyte HUNT.
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
We primarily use the solution for security.
The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent.
The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously.
The stability isn't ideal. The agents are in locked states and need to be reinstalled occasionally.
There's also an area where they lack is the grouping of the agents. If it could be made a little easier to manage and for agents to be moved around it would make for a better solution.
The solution needs to offer more support of different operating systems.
I've been using the solution for three months.
The stability isn't quite ideal yet. It has work to do. Sometimes the agents are in locked states and they need to be reinstalled from time to time.
With the nature of that install on OS, the platform itself is scalable. However, they lack support for operating systems. Some of the older versions of Linux and Linux, in general, are not supported.
There was support for the tool itself being able to be installed on different platforms. Trying the support, we found them to be pretty responsive. Overall, we've been very satisfied with the service.
We didn't previously use a different solution. Infocyte HUNT was the first one we've worked with in this manner.
The initial setup is not straightforward at all. It's very complex.
The deployment is not an enjoyable process at all.
We tried to use the integration strategies such as the regular deployment tools like SCCA. However, the provided binaries don't work with those tools. We had to do a lot of the installation manually. It took time.
I didn't take part in the purchasing process and therefore can't speak to the costs surrounding licensing.
We're just a customer. We don't have a business relationship with the company.
I'm not sure which version of the solution I'm currently using. As I'm on cloud deployment, I believe it to be the most recent version.
I'd warn others considering the solution that they'll need to build their own packages, so they should be prepared for that.
I'd rate the solution six out of ten.
