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Datto Endpoint Detection and Response (EDR) vs Microsoft Defender XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (5th)
 

Mindshare comparison

As of February 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.6%, down from 2.1% compared to the previous year. The mindshare of Microsoft Defender XDR is 2.6%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender XDR2.6%
Cortex XDR by Palo Alto Networks3.4%
Datto Endpoint Detection and Response (EDR)1.6%
Other92.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, collecting relevant indicators such as hashes, IP addresses, or domains efficiently and can detect and block malicious attacks with firewalls."
"The solution's stability is generally good."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"The management capabilities, allow an IT organization to get quite a good picture of attempted cyber attacks."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"Based on what I've seen with Microsoft Defender XDR and the large amount of threat data Microsoft has access to, I'm confident I would trust Microsoft Security to handle the majority of all our threats from any threat actor who's essentially putting our company at risk."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The product is very easy to use."
"As a reseller and partner, the advantages of Microsoft Defender XDR are numerous; I have stopped many threats for many organizations using Defender alone, and I have saved significant IT management time by avoiding manual updates and manual work."
"What I appreciate most about Microsoft Defender XDR is the visibility it provides through a breakdown of incidents that come through."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
 

Cons

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"It'll help if customization was easier."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The solution could improve by having more deployment methods."
"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"I haven't really come across the incident Q assistant helping improve the efficiency of my SOC workflow."
"The logs could be better."
"Every now and then, Microsoft Defender XDR seems to go through and aggregates almost a week's worth of incidents and wraps them up, indicating a huge problem."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"For Microsoft Defender XDR, there is currently no ability to reset passwords for on-premises accounts, which is a key challenge."
 

Pricing and Cost Advice

"Our customers have expressed that the price is high."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The price was fine."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The tool's price is moderate."
"This is an expensive solution."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"The product is fairly priced for what we get from it."
"I believe the pricing is fair and acceptable. I consider it to be reasonable and satisfactory."
"Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
"The solutions price is fair for what they offer."
"It can be complex to navigate since customers have varying licensing agreements across Microsoft. If they go straightforward with E5 for all users, it's simple, but combinations based on budget constraints can complicate things."
"Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
"Defender plan 1 is tenant-wise, and Defender plan 2 is per-user, which makes it more expensive. To have certain features, you would need to purchase the E5 license. For all of the capabilities that the tool provides, the price, though it can be high, is fair."
"While Microsoft Defender XDR carries a higher cost, its ease of use compared to Defender may justify the investment."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
13%
Comms Service Provider
12%
Retailer
7%
Real Estate/Law Firm
7%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
No data available
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise25
Large Enterprise38
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and p...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with pricing, setup, costs, and licensing of Microsoft Defender XDR is tied to our E5 subscription, whi...
What needs improvement with Microsoft 365 Defender?
I am not aware of a mobile app that would be available for my team. With a single analyst, if she is ever away, it wo...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Microsoft Defender XDR and other solutions. Updated: February 2026.
882,606 professionals have used our research since 2012.