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Datto Endpoint Detection and Response (EDR) vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Datto Endpoint Detection and Response (EDR) offers efficient, knowledgeable customer support with minimal downtime and highly responsive, professional assistance.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Datto EDR needs better reporting, improved compatibility, detailed threat intelligence, and a more user-friendly setup process according to users.
No sentiment score available
 

Scalability Issues

Sentiment score
5.0
Datto EDR is highly scalable and reliable, adapting to various company sizes and growth without compromising performance or security.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Users commend Datto EDR for its stability, reliability, seamless integration, and effective threat protection despite minor bugs.
No sentiment score available
 

Valuable Features

Sentiment score
8.9
Datto EDR is praised for robust threat detection, automated response, real-time monitoring, seamless integration, detailed reporting, and continuous updates.
No sentiment score available
 

Categories and Ranking

Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (5th), Microsoft Security Suite (2nd)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Desray Liu - PeerSpot reviewer
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
 

Also Known As

Infocyte HUNT
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Learn More

Video not available
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Microsoft Defender XDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.