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Datto Endpoint Detection and Response (EDR) vs Microsoft Defender XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
109
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (4th)
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.3%, down from 2.2% compared to the previous year. The mindshare of Microsoft Defender XDR is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Microsoft Defender XDR2.6%
Datto Endpoint Detection and Response (EDR)1.3%
Other92.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
AS
Manager at Softcell Technologies Limited
Centralized threat detection has improved response times but still needs better integrations
Microsoft Defender XDR simplifies cross-domain investigations for the SOC team. Instead of switching between separate endpoint, email, identity, and cloud security tools, the analysts can investigate correlated incidents from a single console with unified telemetry and timelines. The best features Microsoft Defender XDR offers are cross-domain incident correlation, automated investigation and response, and unified visibility across endpoint, identity, email, and cloud workloads. The attack timeline and correlated incident view are especially valuable because they help analysts understand the full attack chain quickly without manually stitching data from multiple security tools. The automated investigation and response capabilities in Microsoft Defender XDR save a significant amount of manual effort for the SOC team. Routine tasks like alert correlation, endpoint isolation, malware analysis, and remediation recommendations are automated, which reduces analyst workload and improves response time for common incidents. One underrated feature in Microsoft Defender XDR is the unified attack timeline and identity correlation capabilities. It gives analysts a clear end-to-end view of user, email, data, device, and identity activity during an incident, which makes root cause analysis and lateral movement tracking much easier. Microsoft Defender XDR has improved our overall security visibility and helped reduce the time required to detect and respond to threats across endpoints, identities, email, and cloud workloads. It also improved our SOC efficiency by centralizing investigations and automating repetitive response actions, which reduced operational overhead significantly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"From a single pane of glass, you can easily manage all of your endpoints."
"The solution's stability is generally good."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"It's a nice product that's stable and scalable."
"But overall, when we speak about security and protection, they are one of the top providers."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"Defender XDR can stop advanced attacks, like ransomware or business email compromise."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The product is very easy to use."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
 

Cons

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"The onboarding process could be better."
"The solution could improve by providing better integration with their own products and others."
"In general, the price could be more competitive."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"Basically, they don't provide customer support tools just to investigate the logs."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
"Microsoft Defender XDR can be improved as a solution because it's still quite costly; it's part of E5, E5 security, so the cost is still quite high, especially considering SME and C customers, or SMB customers."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"The onboarding and offboarding need improvement. I work with other vendors as well, and they have an option to add a device or remove a device from the portal, whereas with Microsoft 365 Defender, we need to do that manually. However, once you do that, everything can be controlled through the portal, but getting the device onboarded and offboarded is currently manual. If we have an option to simply remove a device from the portal or get a device added from the portal, it would be more convenient. The rest of the features are similar. This is the only area where I found it different from others. I would also like to be able to simply filter with a few of the queries that are already there."
"Microsoft Defender is slow to adapt to evolving threats."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"The support could be more knowledgable to improve their offering."
"The tool gives inconsistent answers and crashes a lot."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"It has reasonable pricing for the use cases it provides to the company."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Cortex XDR's pricing is ok."
"I don't recall what the cost was, but it wasn't really that expensive."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"The license cost for a year is approximately forty-four thousand, and this annual saving is a significant factor in our decision to switch."
"The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
"The solution is too expensive."
"365 Defender can get expensive because you pay per gigabyte of data ingested. On the other hand, much of the data available in the other Microsoft security solutions are made available relatively cheaply—sometimes at cost or for free. Integrating only a limited set of third-party solutions with Sentinel would be cost-effective. It's much more affordable if companies only have Microsoft stuff."
"I believe the pricing is fair and acceptable. I consider it to be reasonable and satisfactory."
"The product is fairly priced for what we get from it."
"Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
"We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
7%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
No data available
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise29
Large Enterprise41
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and p...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with the pricing, setup costs, and licensing of Microsoft Defender XDR is that we are on an E5 license,...
What needs improvement with Microsoft 365 Defender?
From my perspective, Microsoft Defender XDR can be improved with better visibility in certain areas where I can trigg...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Microsoft Defender XDR and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.