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Datto Endpoint Detection and Response (EDR) vs Microsoft Defender XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
108
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (4th)
 

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.4%, down from 2.2% compared to the previous year. The mindshare of Microsoft Defender XDR is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Microsoft Defender XDR2.6%
Datto Endpoint Detection and Response (EDR)1.4%
Other92.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"The most valuable for us is the correlation feature."
"The behavior-based detection feature is valuable."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"If you are looking to deploy a security solution as a whole, this is a good option."
"The tool's use cases are relevant to security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The insight that the solution provides is the most valuable aspect."
"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"If you are considering Microsoft Defender XDR, my advice is that if you are looking for an XDR tool, Microsoft Defender XDR is the easiest to use."
"Microsoft 365 Defender is a good solution and easy to use."
"I have found the ability to delete unwanted threats beneficial."
"I have found the ability to delete unwanted threats beneficial."
"The integration with other Microsoft solutions is the most valuable feature."
"We are able to consolidate licences and make use of many Microsoft products using this solution, and if we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"Defender XDR can stop advanced attacks, like ransomware or business email compromise."
"The product integrates security into one tool instead of having third-party security tools."
 

Cons

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"This is a very costly product."
"There's an overall lack of features."
"The technical support is not very good. I find the process difficult."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"In general, the price could be more competitive."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"There is no comprehensive visibility, making it less user-friendly."
"The licensing is a nightmare and has room for improvement."
"There could be a way to proactively monitor unusual activity ."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"Troubleshooting in Microsoft 365 Defender can be inefficient."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"We should be able to use the product on devices like Apple, Linux, etc."
"There is no comprehensive visibility, making it less user-friendly."
 

Pricing and Cost Advice

"It has a yearly renewal."
"I don't have any issues with the pricing. We are satisfied with the price."
"The pricing is okay, although direct support can be expensive."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It is "expensive" and flexible."
"The price is on the higher side, but it's okay."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't recall what the cost was, but it wasn't really that expensive."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"On average, we pay around 55 euros per user for the services and features we receive."
"Sometimes 365 Defender is expensive, but it can be moderate, depending on the organization's size and the license type. We're satisfied with the cost because it gives us a product that protects our entire environment with DLP. To compromise some cost, of course, we are to complete the most secure environment."
"Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
"Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
"I find the pricing to be quite competitive, especially considering its inclusion in our E5 subscription, which provides a comprehensive set of functionalities."
"Microsoft Defender XDR is expensive."
"Purchasing Microsoft Defender XDR as part of a Microsoft 365 bundle can be cost-effective, but acquiring it as a standalone product may be more expensive."
"The licensing fee for Microsoft 365 Defender is fair."
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886,932 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
11%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise26
Large Enterprise40
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and p...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with the pricing, setup costs, and licensing of Microsoft Defender XDR is that we are on an E5 license,...
What needs improvement with Microsoft 365 Defender?
From my perspective, Microsoft Defender XDR can be improved with better visibility in certain areas where I can trigg...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Microsoft Defender XDR and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.