No more typing reviews! Try our Samantha, our new voice AI agent.

Datto Endpoint Detection and Response (EDR) vs Microsoft Defender XDR comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
108
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (4th)
 

Mindshare comparison

As of April 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 3.9% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.4%, down from 2.2% compared to the previous year. The mindshare of Microsoft Defender XDR is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Microsoft Defender XDR2.6%
Datto Endpoint Detection and Response (EDR)1.4%
Other92.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
KO
House security operator at Cypress Creek Renewables
Advanced threat hunting saves significant time in tracking and responding to incidents
Microsoft Defender XDR could be improved with a lower price. My main suggestion would essentially be what Copilot is providing, which is a single pane of glass, so I don't have to go to different windows. That's just a workflow consideration for me. It would be great to have all the information centralized into one particular data app. If I need to open up extra ones, I can, however, I would appreciate a future where everything I need is right there on one single pane of glass. Beyond that, there's really nothing else I see that I would want Microsoft to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The good thing about the product is that it's always scanning."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Cortex is the best tool for endpoint detection, with playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"For technical support, I would definitely give a rating of nine out of ten."
"If you are considering Microsoft Defender XDR, my advice is that if you are looking for an XDR tool, Microsoft Defender XDR is the easiest to use."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The most valuable features are machine learning, AI, and auto-remediation of none malicious alerts."
"Microsoft Defender XDR has significantly improved our operational security."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"Vulnerability assessment and just-in-time access are some valuable features of Defender for server plans."
 

Cons

"The downside to the solution is that there are a large number of false positives."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"It'll help if customization was easier."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"Managing the product should be easier."
"The deployment of the solution right now is terrible. We find it to be very bad."
"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution could improve by having more deployment methods."
"Microsoft support is not very good. You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"Troubleshooting in Microsoft 365 Defender can be inefficient."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"Microsoft Defender XDR could be improved in terms of speed, especially backend speed."
"There is no comprehensive visibility, making it less user-friendly."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Its pricing is kind of in line with its competitors and everybody else out there."
"I don't have any issues with the pricing. We are satisfied with the price."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Datto Endpoint Detection and Response is not an expensive solution."
"I would like to have more security features in the lower licenses because not every customer is able to buy E5 licenses. The bundling isn't always easy for our customers to understand. Compared to other tools, it's a good price."
"Defender plan 1 is tenant-wise, and Defender plan 2 is per-user, which makes it more expensive. To have certain features, you would need to purchase the E5 license. For all of the capabilities that the tool provides, the price, though it can be high, is fair."
"The license cost for a year is approximately forty-four thousand, and this annual saving is a significant factor in our decision to switch."
"There are no issues with pricing, but sometimes, the clarity in licensing is a concern."
"Microsoft Defender falls within a mid-tier price range compared to other security solutions."
"Microsoft 365 Defender offers competitive pricing."
"Microsoft Defender XDR is priced high."
"It has consistently offered highly appealing academic pricing, with distinct rates for higher education and general educational purposes."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
886,174 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise26
Large Enterprise40
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and p...
What is your experience regarding pricing and costs for Microsoft 365 Defender?
My experience with the pricing, setup costs, and licensing of Microsoft Defender XDR is that we are on an E5 license,...
What needs improvement with Microsoft 365 Defender?
From my perspective, Microsoft Defender XDR can be improved with better visibility in certain areas where I can trigg...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Microsoft Defender XDR and other solutions. Updated: March 2026.
886,174 professionals have used our research since 2012.