Dell RecoverPoint Reviews

Dell RecoverPoint offers significant return on investment. Users report high levels of data protection, making environments operationally secure. Investment costs are offset by the ability to recover data in case of failure. One organization rated ROI five out of five, and another achieved an 80 percent return. Financially, the benefits are substantial if disasters occur, as demonstrated by a bank that recovered all data after a disaster, preventing large financial losses.

Enterprise users report that initial setup of Dell RecoverPoint costs approximately $33,000 for multiple sites. Daily maintenance costs run at about $2, while support incurs additional subscription fees. Although some find the licenses expensive, they are perpetual and often bundled with storage solutions. RecoverPoint's pricing can seem higher due to added server and storage requirements, yet its effective recovery process is valued. Users rate the pricing between moderate and costly, depending on the specific use case and bundle.

• "While I recommend Dell EMC, it depends on your specific use case. Licensing is perpetual, meaning you buy it once."
• "The price is moderate."
• "It is considered quite costly."

Dell RecoverPoint is primarily utilized for disaster recovery across various industries. Organizations use it for replicating more than 50 VMs and MS SQL databases, providing continuous data protection. It supports block-level replication between different Dell EMC storage models, ensuring zero data loss. In financial sectors, it facilitates data recovery between data centers. RecoverPoint is also chosen for its ability to create snapshots, allowing data restoration even if the production site data is compromised.

Dell RecoverPoint support is generally praised for its experienced and responsive engineers, often delivering high-quality service and effective resolution of issues. However, there are mixed opinions, with some users mentioning support struggles, delays, and occasional difficulty in addressing severe cases. Although EMC provides comprehensive support, growing pains in service response times exist. The technical documentation is well-regarded, often eliminating the need for frequent support calls. Dell's global distributed support offers robust assistance with reliable partner support.

Initial setup experiences with Dell RecoverPoint vary. Many found it straightforward and quick, especially with prior knowledge or expert assistance, while others indicated it was complicated, requiring technical expertise or support. The complexity often depended on the IT environment, with some needing professional training for configuration. Complex environments presented challenges, but detailed documentation and a user-friendly interface helped guide through setup. Some experienced smooth deployment, while others faced complexity due to specific configurations.

Dell RecoverPoint is recognized for its scalability, accommodating up to 16 nodes per cluster and supporting large data volumes. Although integration of new appliances is seamless, Flash Player management has been noted as a limitation. Some experience high scalability while others cite licensing costs as an issue. Users, primarily enterprise-level, appreciate its ability to handle extensive data, particularly in banking. Considered highly scalable, it suits high-end environments, though storage demands can be challenging.

Dell RecoverPoint demonstrates strong stability with minimal issues. Users report no crashes or glitches and consistently rate its stability highly. Initial minor bugs were resolved, enhancing reliability. Despite a few early configuration challenges, like differences in zoning requirements and WAN compression issues, users affirm its robust performance. Ratings predominantly range from seven to nine out of ten, indicating users' confidence in its dependable functionality.