Dell RecoverPoint Reviews

Name: Dell RecoverPoint
Brand: Dell Technologies
Rating: 4.2 (20 reviews)

4.2 out of 5

20 reviews
100% willing to recommend

469 followers

What is Dell RecoverPoint?

Dell RecoverPoint provides continuous data protection with multiple recovery points to restore applications instantly to a specific point in time. It is used to protect applications with bidirectional synchronous and asynchronous replication and digital video recorder (DVR)-like recovery in physical, virtual, and cloud infrastructures.

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Dell RecoverPoint is the #4 ranked solution in top Data Replication solutions. PeerSpot users give Dell RecoverPoint an average rating of 8.4 out of 10. Dell RecoverPoint is most commonly compared to NetApp SnapMirror: Dell RecoverPoint vs NetApp SnapMirror. Dell RecoverPoint is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.

Helped 832,138 peers since 2012

Featured reviews

Syed Shahid Hasan

Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm with 10,001+ employees

I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've discontinued that option. Now, you can create a "Severity 2" case. For Severity 1 issues, you can call the helpline. I've often recommended to Dell EMC Pakistan that there should be a portal option to create Severity 1 cases. Their engineers are good, but since COVID, many experienced engineers have left the company. This is a problem for every vendor, not just Dell EMC – they face challenges finding experienced technical engineers. So, while I recommend Dell EMC, sometimes they don't have the technical staff for very quick responses. In those cases, you might need to engage your account manager to find the best engineer on a Severity 1 issue.

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Vaidyanathan Swaminathan

Co-Founder at Tech RIdge Solutions

The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix the bugs and release the product again. However, this has not been done. There is no designated timeline for it. The technical support must be improved. The turnaround time must be faster. The engineering team is not on its toes.

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UnnikrishnanGovindan

IT DR Manager at National Water Company

I would rate Dell RecoverPoint a seven out of ten. Currently, I am not sure if I would recommend Dell RecoverPoint to others as we are only using it for a small portion of our VMs, while the bulk is managed by Site Recovery Manager. Once we fully operationalize it, we might be in a better position to recommend it.

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Dell RecoverPoint mindshare

As of February 2025, the mindshare of Dell RecoverPoint in the Data Replication category stands at 1.9%, down from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Replication

PeerAnalyst reports

Type	Title	Date
Category	Data Replication	Feb 2, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 2, 2025	Download
Comparison	Dell RecoverPoint vs NetApp SnapMirror	Feb 2, 2025	Download
Comparison	Dell RecoverPoint vs NetApp Snapshot	Feb 2, 2025	Download
Comparison	Dell RecoverPoint vs Fivetran	Feb 2, 2025	Download

Title	Rating	Mindshare	Recommending
NetApp SnapMirror	4.4	19.2%	100%	25 interviews Add to research
NetApp Snapshot	4.4	23.1%	100%	22 interviews Add to research

Valuable Features

Dell RecoverPoint offers valuable features like remote data replication, seamless VMware integration, and point-in-time recovery. It provides low bandwidth consumption, strong management capabilities, and continuous data protection. Users appreciate its automatic failover, duplication capabilities, and stability. The GUI is user-friendly and the system excels in multi-site protection and image backup. Operational and financial advantages are noted in disaster scenarios; defining contingency groups and drag-and-drop functionality enhance application processes.

"I would rate its stability almost a nine out of ten."
"In terms of operational and financial benefits, in case of any disaster, it can recover."
"The most valuable features include the ease of defining contingency groups and the drag-and-drop functionality, which speeds up our application processes."

Room for Improvement

Dell RecoverPoint users suggest enhancements in several areas. The Unisphere interface slows administration and lacks components like view refresh. Storage support is limited, affecting scalability. Integration with VMware and support for new products like PowerStore are needed. Virtual edition compatibility with platforms such as Hyper-V is lacking. Block replication and orchestration features, including collaboration with Microsoft native replication, are desired. High storage consumption and costs are noted concerns. WAN optimization requires improvement for better replication efficiency.

"The initial setup is complex."
"The initial setup is complex."
"In the future, I would like Dell RecoverPoint to evolve as an orchestration tool that can integrate with other replication tools such as Microsoft native replication and Oracle Data Guard."

ROI

Dell RecoverPoint is valued for its ability to offer high security levels in IT environments, allowing for data recovery in the event of problems. Although the initial investment is significant, its capacity to recover data provides a favorable return on investment. Users mention an approximately 80 percent ROI and appreciate the value it offers during disasters, with some rating it five out of five for ROI.

Pricing

Dell RecoverPoint's licensing and setup costs vary among users, with initial investments averaging around $33,000 for protecting up to three sites. While some users find the costs high, others describe them as moderate. RecoverPoint often comes bundled with storage solutions like Unity 300, collectively priced near $40,000. Licensing is typically perpetual, but support incurs additional costs. Pricing includes vendor maintenance contracts, with some users rating affordability between five to eight out of ten.

"While I recommend Dell EMC, it depends on your specific use case. Licensing is perpetual, meaning you buy it once."
"The price is moderate."
"It is considered quite costly."

Popular Use Cases

Dell RecoverPoint is used for disaster recovery, synchronous and asynchronous replication across various environments. Users employ it for continuous data protection, primarily on EMC and Dell storage systems. It provides replication between geographically distant sites, crucial for service providers and IT departments. Its snapshots feature allows recovery of corrupted data from either production or DR sites. Industries rely on this for replicating more than 50 VMs and critical MS SQL databases.

Service and Support

Dell RecoverPoint customer service and support receive mixed feedback. Many find EMC's support very useful and consider technical support experienced with fast response times. However, some find support inconsistent, with delays in response times and staffing issues, especially post-COVID. Despite these challenges, the documentation is praised, and certain users appreciate the helpful communication. There are suggestions for improvement in handling Severity 1 cases and addressing unresolved issues. Many still rate customer service and support positively.

Deployment

Initial setup experiences with Dell RecoverPoint varied. Some found the process straightforward and quick, especially with Dell EMC guidance and simpler environments. Others faced complexity due to diverse IT infrastructure and storage configurations, requiring additional knowledge or support. Deployment times ranged from one week to several months, depending on the environment’s complexity. Users emphasized the necessity of technical understanding and experience with Dell products for successful implementation.

Scalability

Dell RecoverPoint is regarded as highly scalable by numerous users. They highlight its ability to incorporate additional appliances without disruption. Some mention the need for additional hardware and licensing considerations as usage expands. While noted for flexibility, a minority mention potential cost and technical limitations. Most agree its scalability meets expectations, especially for medium to large enterprises. A few users consider it less suitable for small operations, mentioning challenges with specific technologies alongside its strong scaling capabilities.

Stability

Dell RecoverPoint is praised for its stability. Users highlight its reliability, rating it between seven and a half and nine out of ten. Many users forget its presence post-installation due to its seamless operation. They note no significant bugs or crashes, though earlier versions had minor configuration issues. Some users encountered issues requiring vendor assistance, particularly with version updates, but these were resolved swiftly. Overall, RecoverPoint maintains a strong reputation for stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dell RecoverPoint Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

19%

Healthcare Company

10%

Real Estate/Law Firm

Government

Energy/Utilities Company

Comms Service Provider

Pharma/Biotech Company

Outsourcing Company

Hospitality Company

Manufacturing Company

Wholesaler/Distributor

Computer Retailer

Construction Company

Consumer Goods Company

Educational Organization

Legal Firm

Logistics Company

Performing Arts

Leisure / Travel Company

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Learn more about Dell RecoverPoint

Dell RecoverPoint was previously known as RecoverPoint Continuous Remote Replication.

Dell RecoverPoint customers

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit

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