Service and Support
Huawei FusionCube Hyper-Converged Infrastructure receives positive feedback for technical support, with satisfaction expressed regarding the level provided. Some remark on the slower support due to language barriers, particularly with Chinese technicians. Local assistance in regions like Pakistan is noted as needing improvement, suggesting room for enhancement in general. Some companies have experienced no issues with support from other vendors such as HP or Hitachi, indicating differing perspectives on support efficiency.
Deployment
The initial setup of Huawei FusionCube Hyper-Converged Infrastructure is typically handled by Huawei’s engineers, making setup less demanding on users. While VMware offers easier deployment with VxRail, Huawei requires more effort but can still be completed in a few hours. Users observed Huawei's setup to learn implementation details due to a lack of initial training. VMware’s simplicity is favored, reflecting a preference for its ease of configuration compared to Huawei's more complex process.
Scalability
Huawei FusionCube Hyper-Converged Infrastructure offers scalability within certain conditions. Users experience straightforward scalability, especially for small data centers. While some find it limited due to its fixed nature, others report flexibility, particularly in adding hardware when necessary. Multiple organizations are currently utilizing it and plan on expanding, indicating potential for growth. However, its performance in larger scale operations remains uncertain, as it is primarily tested in smaller environments.
Stability
Huawei FusionCube Hyper-Converged Infrastructure exhibits high stability, with most users affirming its reliability without bugs, glitches, or malfunctions. Many rate its stability close to 90 percent, though acknowledging it's not perfect. While some compare it less favorably to VMware, the infrastructure is appreciated for offering enhanced flexibility over traditional three-tier architecture, allowing users to manage various tasks cohesively.