IBM Application Performance Management Reviews

Vendor: IBM

3.2 out of 5

7 reviews
62% willing to recommend

606 followers

What is IBM Application Performance Management?

The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

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IBM Application Performance Management is the #58 ranked solution in APM tools. PeerSpot users give IBM Application Performance Management an average rating of 6.4 out of 10. Based on the analysis of the 7 most recent IBM Application Performance Management reviews, the overall sentiment is , with a sentiment score of 5.9. (Among the lowest in the category). IBM Application Performance Management is most commonly compared to Dynatrace: IBM Application Performance Management vs Dynatrace. IBM Application Performance Management is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

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Featured reviews

Daniel Tamiru

Manager, Database & System Administration at Awash International Bank

We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…

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Moataz Hussein

IT Operations Manager at Worex Technology

They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. The information on battery data is directly collected from end-user applications, and it pertains to vulnerabilities. Among these vulnerabilities, the ones I find most concerning are the most subtle ones from my perspective.

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Tjeerd Saijoen

CEO at Rufusforyou

I found that the transaction monitors are very helpful. So is the data integration that we can make to the APIs of our own artificial intelligence. Another valuable feature of IBM Application Performance Management is that it is fully based on cognitive and analytics. Even I can make a connection to Watson, which can give me a very quick upsize if something is going too wrong.

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IBM Application Performance Management mindshare

As of November 2024, the mindshare of IBM Application Performance Management in the Application Performance Monitoring (APM) and Observability category stands at 0.4%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

IBM Application Performance Management stands out for its transaction tracking, user-friendly interface, and detailed process visibility, especially at the OS level. It features comprehensive data integration, stable operation, cognitive analytics, and integration with Watson for quick insights. Multi-functional features like applications and notifications are advantageous for diverse tasks, including container and database issues.

"I would rate the scalability an eight out of ten."
"The initial setup was straightforward and took minimal effort."
"It's easy to use."

Room for Improvement

IBM Application Performance Management needs improvements in performance impact, technical support response time, user interface update, scalability, agent reliability, and stability. Oracle monitoring agent requires enhancement. Historical data provision, better trial version performance, and more contemporary dashboard with customization options are also necessary. Pricing policy and platform support demand attention. Comparing to competitors like New Relic, Dynatrace, and AppDynamics, it lacks some advanced features.

"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."

ROI

Users reported significant improvement in system performance and reduced downtime due to IBM Application Performance Management. They experienced immediate cost reductions by identifying issues quickly and enhancing application efficiency. Faster load times led to increased user satisfaction and better resource utilization. IBM Application Performance Management provided detailed insights into application bottlenecks, allowing for proactive measures. Projects were completed faster with fewer interruptions, leading to enhanced productivity and better ROI.

Pricing

The licensing fees can be paid every six months or on a yearly basis.

"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
"The licensing fees can be paid every six months or on a yearly basis."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."

Popular Use Cases

Used to monitor and analyze performance for enterprise content management, IT infrastructure, middleware, servers, .NET, and Tomcat applications. Deployments include on-premises and cloud. Monitors client infrastructure and internet banking application performance, providing proactive problem resolution through data analysis. Used by service providers, consultants, and teams of up to 10 people, including operations support staff. Enhanced application visibility and performance management for business applications and managed services.

Service and Support

IBM Application Performance Management's support has mixed feedback. Some find it good but slow, especially early in new cases. Others highlight repeated initial questions, causing delays. Issues with APM agents often take time due to conflict identification and fixes. Known problems are resolved faster. Some users feel support is subpar and needs improvement. A few do not use IBM's support directly, relying on vendors instead. Improvements are needed across various support aspects.

Deployment

Setup experiences vary. Some found IBM Application Performance Management straightforward, completing in a few hours with minimal effort. Single-instance installations were simple, while failover setups required complex scripting. Those with above-average Linux knowledge managed it well. Others faced difficulties, taking up to two days. Deployers on the cloud did not handle installations. Support from vendors for integration was beneficial.

Scalability

IBM Application Performance Management is scalable both vertically and horizontally. It accommodates large infrastructures with ease. Users have deployed it on 20,000 systems within days, supporting multiple front ends and monitoring tools. Clients appreciate its ease of deployment and capacity to scale up, even with limited technical staff. The scalability aspect receives an eight out of ten rating.

Stability

IBM Application Performance Management is generally stable, but it can have issues, particularly with the agent affecting availability and performance on customer applications. Performance of provided demos could be improved. Some users found it challenging, especially during upgrades, but others rated stability a seven out of ten despite difficulties in data gathering from specific applications and credential creation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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