Service and Support
IBM PowerVM's customer service and support receive praise for being knowledgeable, responsive, and proactive. Users find IBM's technical support team quick to respond, with effective solutions. Their strong support structure, coupled with a proactive stance, is appreciated globally. While most users express high satisfaction, a few note room for improvement, especially for those without support subscriptions. The reliability of the platform often reduces the need for frequent support interactions, making users satisfied.
Deployment
Initial setup experiences with IBM PowerVM vary. Some find the process straightforward, while others note complexity, especially when compared to VMware. Deployment times range from hours to weeks, often requiring skilled technical personnel. IBM vendors provide support, which can ease the setup. Visual aids and guides improve efficiency, but finding experts can be challenging. Implementation often involves multiple phases, including partitions and configuration, affecting overall complexity. Automated tools and newer versions simplify the process.
Scalability
IBM PowerVM is widely praised for its scalability, offering seamless integration and ease of scaling both vertically and horizontally. Users appreciate its ability to handle demanding workloads and its flexibility in adjusting resources on the fly. It supports large-scale deployments and allows for easy resource expansion. Many users rate its scalability highly, noting it accommodates substantial users without performance issues. Its 'pay as you grow' model is seen as cost-effective, allowing for incremental resource allocation.
Stability
IBM PowerVM exhibits outstanding stability, often operating for years without requiring a reboot. Users consistently rate its performance very high, citing no bugs, glitches, or crashes. Notable for reliability, it is preferred for high-performance workloads and is considered secure against threats. Users gratefully manage hardware effectively and see PowerVM as among the top stable virtualization platforms, surpassing competitors like Nutanix and VMware. Many give its stability a perfect ten out of ten rating.