Service and Support
IBM PowerVM customer support receives praise for being strong, knowledgeable, and responsive, with many finding it satisfactory or better. Some note the proactive approach and fast response times, highlighting the Call Home feature. A few express that improvements are needed, particularly for those without a support subscription. The technical support excels in critical scenarios, and users appreciate the prompt communication. There's a consensus on the swift assistance and knowledgeable guidance offered by IBM experts.
Deployment
IBM PowerVM's initial setup complexity varies. For some, it's straightforward with user-friendly interfaces, easy configuration, and support. Others find it more challenging due to technical demands and longer installation times, usually taking days to weeks. Vendor support is beneficial in easing the process. Knowledge of PowerVM terminology and technology background aids in streamlining setup. While virtualization has simplified procedures, configuration after installation can still require additional adjustments before full operational readiness.
Scalability
IBM PowerVM is highly scalable, allowing for easy integration with existing resources and handling demanding workloads. Users find its flexibility advantageous, with capabilities to adjust memory and resources efficiently. PowerVM supports large-scale deployments, accommodating substantial user bases. Scalability extends nationally for some users, while its architecture allows for seamless upgrades and expansions. The system is praised for its ability to scale both vertically and horizontally, making it suitable for diverse requirements across different organizations.
Stability
IBM PowerVM demonstrates exceptional stability, highly rated by many users. No data loss concerns are mentioned, it's very reliable and resistant to issues like crashes or viruses. It requires minimal maintenance with excellent uptime. Users report rare restarts compared to other systems, citing its superiority over platforms like Nutanix and VMWare. Its robust design supports high-end data processing and critical workloads, with computational advantages like AI. IBM PowerVM rates between eight and ten for stability.