Infor LX Reviews

I have been working with Infor LX since 1996, which amounts to more than 20 years of experience.

The main use cases for Infor LX include Enterprise Resource Planning: planning, production planning, item master, production, procurement of material and services.

The planning features has helped our organization to optimize production and minimize lead times. Infor LX has helped us in conducting efficient production planning, streamlining procurement processes, and maintaining a reliable source of information for our vendors and procurement purchase orders.

From my perspective, the best feature in Infor LX is the ability to perform very effective production planning. The platform is exceptionally stable and efficient.

What I would like to see improved in Infor LX is the licensing for the source codes, which I have already discussed with support and the marketing team. It is important for us to have the availability of source codes of old versions to do proper planning for future transfers to new software releases. The main point is the availability of source codes within our licensing model.

I have been using Infor LX since 1996, which amounts to 20 years.

The system is exceptionally stable, and I would rate it a 10.

The IBM AS400 allows a scalable, stable and secure IT architecture over decades, still updated regularly with new technology and integrability with other platforms.

The system is really stable, so I rarely need to use technical support. I would rate the technical support a 10 as they keep everything simple.

Positive

I have absolutely seen a return on investment throughout my journey with Infor LX. I installed this system 20 years ago and it is still working, which speaks volumes about its value.

Apart from the maintenance of the licenses, I always recommend Infor LX to other users. The stability and effectiveness of the system are absolutely outstanding. In the modern world where there are many solutions available, it remains extremely important for a pharmaceutical manufacturing company to have reliable processes for supply chain.

I am working as an IT Director at Istituto De Angeli, which is a company of Fareva. FAREVA is a leading global contract development and manufacturing organization (CDMO) specializing in pharmaceuticals, cosmetics, makeup, and home and industrial care products. I have worked with the traceability and audit features in Infor LX, including the electronic signature module, which is essential in the pharmaceutical industry. The electronic signature is a key component of compliance for our ERP. This is crucial for periodic inspections we receive from authorities, including European authorities, Italian AIFA, USA FDA and other Pharma Agencies and Ministry world wide.

On a scale of 1-10, I rate Infor LX a 9.

Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project, moving from Pfizer to GSK, with the entire migration occurring within Infor LX.

For manufacturing, Infor LX is very strong, particularly on the MRP side with MRP and MPS capabilities, as well as shop floor functionality. The platform includes quality control features and integration with finance. Overall, for manufacturing, it performs very well. There are many modules implemented including inbound, outbound, and logistics. Mainly for manufacturing and processing, everything is excellent. It's a solid, proven product.

For manufacturing, Infor LX is very strong on the MRP side with MRP and MPS capabilities, and even shop floor functionality. The platform has quality control features, and there are many additional features available. There is also integration with finance. Overall, for manufacturing, it is very good. There are many modules that have been implemented including inbound, outbound, and logistics. Primarily for manufacturing and the processing side, everything is excellent. It's a solid, proven product.

Infor LX's material planning feature is quite a flexible solution.

For Infor LX itself, the gap for improvement is to add some AI functionality to the product in the future.

I have been working with Infor LX for 15 years.

From a supporting point of view, Infor LX is not quite what I see with SAP and other areas. Otherwise, the product is very stable.

The main competitors are SAP, as many people are moving to SAP. Our current client is also moving to SAP. Microsoft Dynamics is another competitor. Oracle is also part of this competition.

Regarding pricing for Infor LX, on a scale where one is a high price and ten is a low price, I would rate it accordingly.

The main competitors are SAP, as many people are moving to SAP. Our current client is also moving to SAP. Microsoft Dynamics is another competitor. Oracle is also part of this competition.

Real-time analytics are available in Infor LX. It is not a significant issue to work with integration. The main point for improvement for Infor LX is the addition of AI functionality. I would rate this review as a nine out of ten.

I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing, engineering master data, shop floor, inventory, and customer orders. It is important to note that I do not use Infor LX for financial purposes, we use another Financial ERP integrated with LX

One of the major advantages of Infor LX is the stability of the program. I have been running it for ten years with no major issues. Additionally, it is flexible enough to adapt to my requirements. 

Other Enterprise Resource Planning solutions require a high cost for maintenance due to consultancy fees, but Infor LX allows me to develop external programs connected with the ERP to cover my needs. Specifically, it has the capability to handle inventory and manage all processes around production, covering approximately 85% of my needs with the standard, the other 15% with small apps.

The interface we use currently needs enhancement, as I am still using the outdated green screens. I would benefit for us to adpot the latest INFOR user interface, which is a more integrated interface. 

Additionally, improvements in warehouse handling with handheld terminal, quality management in warehouses, and managing a dual sourcing strategy would be beneficial. I have had to build my own applications for some features that are lacking, and aligning all components for uncertainty management in the market is necessary.

I implemented Infor LX in 2014, which is more than ten years ago.

Infor LX is highly stable. I have been using it for over ten years without any major issues.

While I believe Infor LX can scale effectively, I have not escalated my use of this application since it's only used in one plant. I am aware of companies that have scaled the software for multiple plants successfully.

Technical and product support is mainly provided by personnel in India, USA and  Europe, though the main issues related wit small service request, training and so are dealt by our AMS people.

Although the support is generally adequate, availability of resources can occasionally be an issue. However, the capability of the support team is satisfactory.

Neutral

Previously, I used a version of Infor LX called BPCS. I migrated from BPCS to Infor LX because it seemed like the natural progression for my industrial setup. I did not actively choose another software as Infor was already installed.

The initial setup was not as smooth as anticipated due to several integration issues with some surrounding INFOR products just released. I had challenges especially with the integration of Infor ION, Infor Supply Exchange, and Automotive Exchange with LX, which required developing workarounds. The transition from BPCS to LX presented additional challenges, but it eventually stabilized, and since some months after go live, it's been very stable.

In the implementation project, I used INFOR team together with our technicians. I had to ensure the training of personnel and support them through the transition. 

I can say that the level of vendor team was great, able to sort out all issues we came across. 

Today, I use an AMS contract with a subcontractor in Spain to provide support for incidents and small development tasks. 

I have not precisely calculated the return on investment, however, the clear benefits include stability and the ability to cover a significant portion of my operational needs.

I purchased five licenses recently. Maybe the cost can be considered expensive on a tight budget, but I do not perceive the global cost of Infor LX to be high, especially when compared to other ERP like SAP. Both licensing and maintenance costs for Infor LX are manageable.

I did a thoroughly evaluation when my headquarters initially planned to migrate from BPCS to SAP, but finally we discarded this idea. I did not pursue other options, my focus was on upgrading to the latest version of Infor LX.

I would recommend migrating to SAP for full ERP integration across a big corporation with many companies and plants. However, for mid-sized manufacturing companies not requiring highly integrated business, Infor LX can be a great solution due to its flexibility and affordability. 

I rate LX as an eight on a scale of one to ten.

I am a consultant for Infor LX, primarily working in the finance modules. I work with my clients in implementations of the ERP and in the development of programs about accessing the Infor database. I also provide support for ERP performance and training for end users.

Infor LX has improved my customers' manufacturing processes by creating a standard in the process, which improves performance in manufacturing as well as finance, distribution, and supply chain.

The most important feature of Infor LX for me is the use of models for accounting, which create effects in different layers simultaneously. 

Additionally, the MRP in manufacturing planning is very effective. Infor LX has improved my customers' processes through standardization, which enhances performance in multiple areas.

Infor needs more APIs, as in the current version, APIs are not fully developed. The development of APIs must be enhanced, especially for AS400. Business intelligence integration is another area that requires improvement as it currently does not fit well with Infor LX. Users also need better support in constructing queries, as not all are familiar with SQL.

I have been working with Infor from version 2.15 and am currently using versions 8.3.3 and 8.3.4.

Infor LX is very stable. Once users gain proficiency, it offers high stability.

I would rate the scalability of Infor LX as seven out of ten. While the solution is adaptable, its success depends heavily on the users' familiarity with AS400 and the clients' readiness for new interfaces.

The technical support for Infor is very good, which is one reason my clients continue using their services. This includes the tools and services for making developments and supporting transactions.

Positive

I have predominantly worked with Infor LX, with one client using SAP. This was for a client that was migrating between SAP and Infor.

The initial setup of Infor LX follows a comprehensive methodology, but user training and transitioning to new developments are challenging aspects. The creation of initial reports also poses difficulty as new implementations may not have all necessary reports built-in.

I have worked with clients who use both SAP and Infor, assisting in their migration and learning processes.

The pricing for Infor LX is very expensive, around nine on a scale of one to ten. My clients pay significant amounts, with initial investments and yearly expenses reaching up to one million dollars.

I rate the overall solution as eight out of ten. 

Infor LX is a very good product but could benefit from improvements in areas such as API development and business intelligence integration.

I have been primarily using Infor LX to support manufacturing operations and for material and capacity planning.

Infor LX is effective for planning, manufacturing, and distribution processes. The manufacturing process is quite good, handling planning material and capacity well. 

The user interface of Infor LX needs significant enhancement to be more user-friendly. The software's response speed needs improvement, particularly regarding server-side performance. The green screen mode, could face more competition from other systems such as Microsoft and SAP.

Additionally, there should be more technical guidance available to aid users in implementing the software effectively. 

Infor LX is also known for its strong manufacturing and inventory management features, however, its new Windows version is not as effective.

I have used Infor LX for over 20 years.

The server response can be slow, which affects the user experience.

Infor's support was migrated to India, which has been ongoing for over ten years. I've experienced support both locally and from the United States, with recent experiences reflecting a need for the team to deepen their technical understanding for quicker response times.

Neutral

We compared the solution with Dynamics and SAP; I find SAP's system complex and less favorable in terms of user experience.

I worked alongside an Indian partner as the lead in a project, handling the application side. I did not do the server-side tuning.

Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license. Additional maintenance or support costs are unclear for me. I am semi-retired and not monitoring this closely

I would recommend Infor LX as it has a few beneficial features but needs enhancements, especially in user interface. 

My overall rating for Infor LX is seven out of ten.

We run the solution on-premises but on a private cloud belonging to an IaC company. We have a remote connection to the private cloud. The organization Infor LX is installed for is a cable manufacturing company, and they use the solution for their manufacturing process. Since Infor LX is ERP and all of it is integrated, they use the manufacturing, the financial, the CES, the financial essentials, and warehouse management. Another module named Web Talk is the web implementation or the front end for Infor LX.

One of the things I love about Infor LX is that everything is integrated. If you made a transaction in manufacturing, let's say, and you schedule your production to manufacture cables, that goes directly against accounting through the financial model. You don't have to transcribe anything. Everything is automated within the system. If you have something or if you saw something that will have an increase in the inventory, that will touch financials. Most of the processes we used to do manually were now automated. We don't have to spend so much time typing all the transactions into a spreadsheet. All that disappears.

Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time. For example, you must have a skilled network admin who knows AS/400. If you want to make any customizations or satellite apps in LX, you must have somebody who knows AS/400 programming. That's RLPG programming. Infor LX has a robust infrastructure, but it has room for improvement. It should have a more modern framework. I know that the last version, 8.3.5 has some improvements in Java, but I will be looking into some platforms other than AS/400. They run a cloud version, but that wasn't our case because we didn't migrate it. But the on-premise version has room for improvement. I would incorporate more modern technology and not base it on AS/400.

I have used Infor LX for roughly six years. I started using Infor LX because I was appointed as a team manager for my company. They shifted from version 6.1 to 8.3.2 during that time, and I was responsible for the implementation.

Infor LX is a very stable product. Once it's running, it's very stable. AS/400 is a robust platform, and it's hard to have any issues. It has to be something serious that can compromise the infrastructure. Otherwise, it's very stable.

Around 100 users use LX. My company plans to increase the solution's use in the future. My company belongs to a group of larger companies, and they're implementing Infor LX right now in another company in the group.

I would like to point out something important during the project and active project. It's the support. One of the things that Infor LX shines on is support. Once I implemented the Infor LX solution for my company, it had issues, like any other project. When using the product, not much happens. That's something normal. Since it was a production environment, once I opened the case, after no more than 15, or 20 minutes, I had an LX associate contact me and solve the issue. Support, in that sense, is very good. That's one of the most valuable things Infor LX had.

When the company decided to implement Infor LX, there was an investiture at that moment. Our company was sold to local investors, so there was a six-month period to cut off our operations, so I migrated my installation from their data center to my data center. After that, we started migration. The main reason behind selecting Infor LX was that after evaluating other solutions, by the time we had to implement it because we had a cutoff date, it was decided not only because users were familiar with Infor LX but because the implementation time was less than switching to a brand new product. I evaluated another two or three solutions. They were small solutions, not much compared to Infor LX, so the main reason was time. Time, effort, and cost. It was better for us to purchase Infor LX and implement it instead of going and switching to a brand-new solution. That would have made the remediation time with this other solution longer, and we didn't have that time.

The initial setup is difficult because it is not straightforward. You need skilled personnel to set it up because the installation I managed was for AS/400, and you need someone who knows that platform. After you install the solution on that platform, you have to customize it. After that, it's less difficult or complex to administer. But setting it up the first time is tricky. And if you're installing Worktop, LX's web interface, it will take more time for you to set up. For example, my project had a duration of 18 months, and that was a migration from version 6.1 to version 8.3.2.

Our last maintenance fee was around $15,000 a year for 33 current users. Although we have around 100 users in the system, there are about 30 users currently, maybe 40 using the system at the same time. That number will increase over the following months. It is worth the price because I get real value for my money. Each time I have an issue, it's resolved in a timely manner. Once I open a ticket, it takes no more than 15 or 30 minutes before I have someone working with me from Infor LX to resolve the issue. And that's critical in a production environment.

I rate Infor LX a seven out of ten. Although it's a robust ERP, they should move to another technology instead of AS/400. It is a very good technology and robust, but there are other baseline products and servers Infor LX could use. The first versions used to run on Unix or Linux, and then they switched to AS/400, Power i.

People need Infor LX for ERP processes.

The best feature of Infor LX is the planning, especially its ability to plan production. Its features also include all the processes related to production, including procurement.

It lacks in finance and administration, especially related to Italian accounting. Thus, the aforementioned areas need to be improved in the solution. The modules that are offered in finance and administration are not what you would be looking for currently.

The version of Infor LX that we are using is from the 2nd of January, 2009, for production use. The previous version of Infor LX had a totally different name, and it was called BPCS. It has been used in this company since 1993. I am a customer of the solution.

I've been using it since December 2009, and it has been absolutely stable till now.

It is a scalable product.

I have contacted Infor's technical support team since we were entering an area where we could have difficulties.

Neutral

When you're speaking about easy and difficult, you are going to the dimension that depends on the ability and skills of the people involved in the setup. I'm the IT & Logistics company director. So in terms of me as an IT director in my company, I saw that the people that made the configuration did it easily. They have the really good skills to get it working, but it depends. If you don't have the right people with the right skills, then it will be different. The deployment process took place over less than one year, to be precise around ten months, including the process start and development testing. However, I must say that I'm referring to something that was the passage from BPCS to Infor LX. Because, let's say, we had to make a need to remediate or, let's say, a reinstallation for a change in company structure, then it will take two months. But it was really a reinstallation of the same setup with some minor changes to the configuration. The proper full project was for ten months.

It is a totally stable, reliable, and good planning tool that gives performance. I rate the overall solution an eight out of ten.

Infor LX is primarily used for manufacturing.

Infor LX's most valuable feature is that it's very interactive.

Infor's support side is not that good, and they seem to be focusing on other products above LX. They could also make LX easier to use, like a flexible plug-and-play type of thing.

I've been working with Infor LX for twelve to thirteen years.

The scalability is fine.

Infor's technical support isn't that good - the response when we have issues is slow.

Neutral

The initial setup was straightforward, but implementation took six to nine months.

We used a combination of an integrator team and external consultants.

Infor LX is not cheap but much cheaper compared to SAP HANA. I would rate their pricing as three out of five.

I would advise anyone looking at implementing Infor LX to make sure they have integrated their latest model of ION and IDM. I would give Infor LX a rating of seven out of ten.

We use this solution for implementing Customer Support for SCM, MFG, and Finance.

This solution has brought structure and shape to our day-to-day operations.

The most valuable features are the exit points that enable integration with external software.

The connectors, performance, and knowledgebase availability can be improved.

I have been using this solution for over 20 years. 

We have been using this solution since the days of version 3x.

Infor has now stopped and drastically reduced investing in this product. They are focusing on other products such as M3 on the cloud, as the current market favors that. So, I would not recommend new buyers or people who are thinking of upgrades to look at Infor LX (they are referring to ERP LX). I would suggest that they look at the M3 cloud version.