Infor LX Reviews

Name: Infor LX
Brand: Infor
Rating: 3.6 (5 reviews)

Vendor: Infor

3.6 out of 5

5 reviews
100% willing to recommend

770 followers

What is Infor LX?

Infor LX is a comprehensive process manufacturing system that covers various manufacturing methods, including made to stock, made to order, configure to order, assemble to order, batch, repetitive, flow, and Lean manufacturing. A wide range of industries—including consumer packaged goods, food and beverage, life sciences, medical devices, chemicals, automotive, and general manufacturing—trust Infor LX to improve performance and profit margins at a lower total cost than comparable solutions.

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Infor LX is the #18 ranked solution in top ERP solutions. PeerSpot users give Infor LX an average rating of 7.2 out of 10. Based on the analysis of the 5 most recent Infor LX reviews, the overall sentiment is , with a sentiment score of 5.7. (Among the lowest in the category). Infor LX is most commonly compared to SAP ERP: Infor LX vs SAP ERP. Infor LX is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 20% of all views.

Buyer's Guide

ERP

November 2024

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Featured reviews

Enrique Hernandez

CEO & Founder at Genesys Infosec LLC

Infor LX has a great strength but a great weakness too. Its strength is that it's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time. For example, you must have a skilled network admin who knows AS/400. If you want to make any customizations or satellite apps in LX, you must have somebody who knows AS/400 programming. That's RLPG programming. Infor LX has a robust infrastructure, but it has room for improvement. It should have a more modern framework. I know that the last version, 8.3.5 has some improvements in Java, but I will be looking into some platforms other than AS/400. They run a cloud version, but that wasn't our case because we didn't migrate it. But the on-premise version has room for improvement. I would incorporate more modern technology and not base it on AS/400.

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Kadie Ch

ERP Consultant at Information system land

The user interface of Infor LX needs significant enhancement to be more user-friendly. The software's response speed needs improvement, particularly regarding server-side performance. The green screen mode, could face more competition from other systems such as Microsoft and SAP. Additionally, there should be more technical guidance available to aid users in implementing the software effectively. Infor LX is also known for its strong manufacturing and inventory management features, however, its new Windows version is not as effective.

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reviewer2149446

IT Director at a manufacturing company with 10,001+ employees

When you're speaking about easy and difficult, you are going to the dimension that depends on the ability and skills of the people involved in the setup. I'm the IT & Logistics company director. So in terms of me as an IT director in my company, I saw that the people that made the configuration did it easily. They have the really good skills to get it working, but it depends. If you don't have the right people with the right skills, then it will be different. The deployment process took place over less than one year, to be precise around ten months, including the process start and development testing. However, I must say that I'm referring to something that was the passage from BPCS to Infor LX. Because, let's say, we had to make a need to remediate or, let's say, a reinstallation for a change in company structure, then it will take two months. But it was really a reinstallation of the same setup with some minor changes to the configuration. The proper full project was for ten months.

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Infor LX mindshare

As of December 2024, the mindshare of Infor LX in the ERP category stands at 1.5%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

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Key learnings from peers

Last updated Dec 11, 2024

Valuable Features

Infor LX excels with exit points for external software integration, interactive features, and comprehensive production planning. Users appreciate the automation and integration, eliminating manual transaction entry and enhancing efficiency. They find value in its ability to manage production, procurement, material planning, and capacity. The system seamlessly connects manufacturing transactions with accounting, impacting financials directly. Its robust capability in planning, manufacturing, and distribution processes stands out. Automated processes replace manual tasks, improving productivity and reducing time spent on data entry.

"Infor LX is effective for planning, manufacturing, and distribution processes."
"Infor LX is effective for planning, manufacturing, and distribution processes."
"One of the things I love about Infor LX is that everything is integrated."

Room for Improvement

Infor LX requires improvements in connectors, performance, and knowledgebase availability. Users find Infor's support lacking and prioritize other products over LX. The software needs easier usability similar to plug-and-play systems. Enhancements in finance, administration, especially Italian accounting, and a user-friendly interface are necessary. Modernization in its framework to move beyond AS/400 and improving server-side performance is essential. Increased technical guidance is needed to support users, particularly in implementing customizations.

"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"The user interface of Infor LX needs significant enhancement to be more user-friendly."
"It's based on AS/400 or Power i, a robust technology and platform. However, it is harder to manage admin most of the time."

Pricing

"Pricing is variable due to different deals and discounts, typically starting at around $2000 US dollars for one license."
"Our last maintenance fee was around $15,000 a year for 33 current users."
"Infor LX is not cheap but much cheaper compared to SAP HANA."

Popular Use Cases

Infor LX is utilized primarily for ERP processes in manufacturing, SCM, MFG, and finance. Users operate it on a private cloud for cable manufacturing, incorporating manufacturing, financial, CES, financial essentials, and warehouse management. It supports manufacturing operations with material and capacity planning functionalities. Web Talk provides the web implementation. Users benefit from a comprehensive integration across departments, enhancing their efficiency in manufacturing processes and remote connectivity through a cloud infrastructure.

Service and Support

Infor LX's customer service shows mixed feedback. Some groups find technical support slow to respond, especially in complex situations. Others praise Infor LX's assistance, citing quick resolution times within production environments. Despite support being relocated to India, some users note a need for improved technical expertise for faster responses. However, the overall perception is favorable among those who have experienced timely and effective communication during crucial moments.