Meraki Dashboard Reviews

Name: Meraki Dashboard
Brand: Cisco
Rating: 4.3 (53 reviews)

Vendor: Cisco

4.3 out of 5

53 reviews
98% willing to recommend

324 followers

What is Meraki Dashboard?

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

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Meraki Dashboard is the #11 ranked solution in best Network Monitoring Tools. PeerSpot users give Meraki Dashboard an average rating of 8.6 out of 10. Based on the analysis of the 53 most recent Meraki Dashboard reviews, the overall sentiment is positive, with a sentiment score of 6.8. Meraki Dashboard is most commonly compared to Zabbix: Meraki Dashboard vs Zabbix. Meraki Dashboard is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 24% of all views.

Helped 825,399 peers since 2012

Featured reviews

Pete Grimshaw

Senior Infrastructure Developer at a non-profit with 1,001-5,000 employees

We're refreshing our networks and looking at the new Meraki MX250 firewall, one of the higher-end security devices. We're happy with what the devices can do, but they lack a few features found on older firewalls or competing products. For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall.

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RogerRodriguez

Head of Corporate Information Technologies at Aleatica

We are a Cisco customer and work with local Cisco partners. I have friends in other companies and I do recommend this solution to them. Cisco Meraki is the best solution. Other partners from banks, for example, also recommend this solution. I am very happy with this product. I’d rate the solution ten out of ten. It’s the best.

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BahaaEddin Alatrash

Network Specialist at a manufacturing company with 10,001+ employees

The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table. I would like to have some features that enable the customer to choose the MTU. This is extremely helpful as it is not currently possible to do this from the customer side. We can see that this will be useful for setting up the MTU for various conditions, particularly for voice and any traffic manager that can alter our routing table. The routing for calls was limited due to certain protocols, so a big review was conducted. Especially for advertising, the routing table and receiving routing tables from internal BGP or external BGP, enhancing this would be helpful. We also collect everything. We only have the option for BGP and BGP is not available in the routing mode, it is a routed model. All features such as a concentrator mode are included, however concentrator mode only has one cable, so we cannot control it. For example, if we want to connect one connection to concentrator mode, we have to do it manually from the firewall side, not from the concentrator mode or Meraki side. It would be helpful if we could add one connection for the concentrator mode to be managed from the Meraki Dashboard, not from the firewall such as Fortinet or Palo Alto.

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Meraki Dashboard mindshare

As of January 2025, the mindshare of Meraki Dashboard in the Network Monitoring Software category stands at 1.7%, down from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Jan 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 2, 2025	Download
Comparison	Meraki Dashboard vs Zabbix	Jan 2, 2025	Download
Comparison	Meraki Dashboard vs Auvik Network Management (ANM)	Jan 2, 2025	Download
Comparison	Meraki Dashboard vs Datadog	Jan 2, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.1	11.5%	95%	103 interviews Add to research
New Relic	4.2	2.7%	94%	158 interviews Add to research

Valuable Features

Meraki Dashboard's key features include ease of use, centralized management, and a single pane of glass for multisite visibility. Users appreciate its cloud-based access, real-time monitoring, advanced analytics, Layer 7 filtering, and robust security measures. Its capability for configuration, such as VPN setup and SSID management, allows for efficient handling of network infrastructure. The dashboard's intuitive interface, consistent updates, and integration capabilities enhance user experience and provide comprehensive visibility into network activities.

"Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering."
"The user-friendly interface facilitated a quick and efficient setup process."
"We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it allows for easy suite configuration. We can handle everything on there when there's a policy or any other requirement."

Room for Improvement

Meraki Dashboard requires improvements in licensing management, user-friendliness, and pricing. Support could be faster. VPN integration and device replication features are needed. Troubleshooting access points and network issues is challenging without extra tools. The interface can be more intuitive with better user guides. Greater integration with third-party platforms and enhanced functionality for tracking and security is crucial. Stability, clarity of settings, and cost need addressing, especially for geographical tracking and API integration are sought.

"There is a need for price reductions in developing countries, as the cost of Meraki is quite high."
"There is a need for price reductions in developing countries, as the cost of Meraki is quite high."
"They could improve the product by providing enhanced utilization reports and more detailed independent access reports."

ROI

Multiple users have experienced varying assessments of ROI with Meraki Dashboard. Some users find it difficult to quantify ROI, especially in non-profit settings, while others report significant time savings that imply positive returns. A few users observed a decrease in time spent on tickets and deployments, allowing more focus on other tasks. They appreciate that Meraki Dashboard enables a small team to accomplish tasks efficiently. Others anticipate seeing ROI in a few years.

Pricing

Meraki Dashboard licensing is perceived as expensive, with pricing options typically ranging from one to ten years. Users report costs of approximately $300-$400 per device annually, with some licenses for three years reaching $5,000. Pricing varies based on the number and type of devices, such as firewalls and access points. While expensive, users appreciate the high quality and simplicity offered by the Dashboard, which often results in reduced management and administration costs.

"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"The solution is currently the most expensive on the market."

Popular Use Cases

Meraki Dashboard is primarily used for managing network infrastructure, including wireless access points, switches, firewalls, and VPN configuration. Users deploy it for network security, monitoring, and reporting, allowing centralized control and configuration of devices. It supports multi-site management, edge security, and WAN routing, and offers real-time monitoring and troubleshooting. Meraki Dashboard facilitates network setup through a cloud-based platform, enhancing ease of management across corporate offices, small to medium-sized organizations, and educational institutions.

Service and Support

Customers find Meraki Dashboard's technical support to be generally effective and responsive, with many praising quick resolutions and knowledgeable staff. Some experience efficient service and good communication, while others note occasional delays or difficulties reaching specific personnel. In regions like Kuwait, support may be through distributors rather than Cisco directly. Users often rate their satisfaction high, though support quality can vary based on factors such as wait times or reliance on automation.

Deployment

Meraki Dashboard's initial setup is widely described as straightforward and intuitive. Users appreciate its user-friendly interface, noting that configurations and deployments are quick and efficient. Some highlight the necessity for knowledge in network architecture, while others mention complexity in specific scenarios. Initial configuration often takes a short time, though more complex environments may extend this. Users often find educational aspects challenging but agree that once familiar, handling Meraki becomes efficient and easy.

Scalability

Meraki Dashboard is highly scalable, supporting various business sizes from small to enterprise. Users praise its flexibility in expanding access points and devices, seamless cloud-based management, and ease of deployment with minimal maintenance staff. It's rated favorably by many, with ratings often reaching eight or nine out of ten. The adaptability ensures coverage for numerous users and locations, and the system remains efficient and easy to manage even as networks grow.

Stability

Users express high confidence in Meraki Dashboard's stability, citing its reliability and minimal downtime. It rarely experiences outages, crashes, or bugs. Users appreciate its self-healing capabilities and effective warning system. Occasional issues with cloud connectivity and firmware are noted, but these are quickly resolved. Stability ratings often reach nine or ten out of ten, with some minor criticism on rare downtimes and internet dependency. Users find Meraki Dashboard easy to manage and operationally sound.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Meraki Dashboard Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

Manufacturing Company

Government

Educational Organization

Real Estate/Law Firm

University

Retailer

Insurance Company

Comms Service Provider

Healthcare Company

Energy/Utilities Company

Construction Company

Non Profit

Media Company

Hospitality Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Legal Firm

Outsourcing Company

Transportation Company

Engineering Company

Marketing Services Firm

Performing Arts

Logistics Company

Security Firm

Compare Meraki Dashboard with alternative products

Learn more about Meraki Dashboard

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.