How has it helped my organization?
More things get done faster. Time is money. If we have systems that are down for more than 10 minutes, that's $10,000 out the door, basically. They want true speed and being able to get up there.
What is most valuable?
The speed is the most valuable feature. It's a really good system. It's really fast; the speed's the best thing. It's one thing we love. Everybody wants to have everything faster and faster and faster. Knowing the speed's there, that's the best thing, along with the size and storage. I'm interested in the new stuff that's coming out, with the 32 terabytes. It will be interesting.
What needs improvement?
Once I play with it a bit more, I'll find out more about areas with room for improvement.
Cheaper pricing is always good. NetApp has been doing everything the right way. They've been figuring out things really well, going in the right direction.
I’m looking forward to the new shelves, the new disks and their sizes; how small you can get for lots of storage now. The size and speed are just amazing; always a good thing. Smaller systems save on electricity, save on space. We shrunk our server room down. We actually rebuilt it. We didn't have enough space for people to sit. We needed more office space. With everything so small, we cut our server room down and fit more people in. Our head count can go up and everything. People had jobs.
I would like to shrink it more, if we can. The smaller, the better.
What do I think about the stability of the solution?
I think stability is really good. We just started using them now. We're just getting into it. We're getting more and more systems as we go along. So far, everything has been stable; we have not had any problems. It's all new.
We never used flash arrays or anything like that before. This is all SSD and this stuff is all new to us.
What do I think about the scalability of the solution?
We'll find out about scalability. I think it will be perfect. We have small sites. We just purchased a big site, a half-a-million dollar site, for Plymouth, Michigan. We'll find out how that works out, scaling up from that point. We used to do the shelves, the SATA shelves, the SAS shelves and so on. Flash is completely new and any SSD drives is all completely different to us. It will be interesting.
How are customer service and support?
I haven't dealt with technical support yet.
Which solution did I use previously and why did I switch?
We go off a price list. We kind of figure out what best fits the needs of each site. We have hundreds of sites in US and Canada.
We just wanted the speed. Everybody wants better IOPS and that was basically the reason why we chose it, to have better speed. Our sites need to be up; they need to be running.
We previously used regular SATA and SAS shelves, strictly disk shelves and so on; no flash, no arrays, nothing like that.
Which other solutions did I evaluate?
Before choosing this product, we did not really evaluate other options. They’ve looked at IBM and EMC. They've looked at that for some servers but most of the time, everything we stick to is with NetApp. We don't go all over; we stick strictly with NetApp.
What other advice do I have?
So far, it's been fitting our needs. I've not had any issues with it, but it's all brand new to me. Right now, the install is great; everything is running fine; we haven't had any problems.
Go with the NetApp EF-series All Flash Arrays, if you want good quality, reliability, speed and size. I think that's the way to go nowadays; flash is amazing. I'd give it the thumbs up to do it. Spend the money. It might cost a little more but the quality is the best, for me. Sometimes, you have to spend money for good quality.
When selecting a vendor to work with, the most important factor for me is the relationship. We've had a great relationship with our sales managers and sales reps and we saw them at a recent conference. That's a key thing. You get the support you need. If something happens, they're on top of it, fixing it right away. Good service is the most important factor.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.