NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.
Users appreciate the robust financial management capabilities of NetSuite ERP, mentioning features such as real-time reporting, automated billing, and seamless integration with other business applications. They also praise the software's customizable dashboards that provide a comprehensive view of key metrics and performance indicators.
Another valuable feature highlighted by users is the inventory management functionality, which allows for efficient tracking of stock levels, reorder points, and supplier information.
Additionally, the system's CRM tools receive high marks for enabling businesses to effectively manage customer relationships, track leads, and streamline sales processes.
Users have mentioned that NetSuite ERP could benefit from improvements in terms of customization options, ease of use, customer support, and reporting capabilities.
Some users feel limited in their ability to personalize the software to fit their specific business needs. Additionally, the platform can be overwhelming for new users to navigate, leading to a steep learning curve. Users have also expressed frustration with the level of customer support provided, citing slow response times and lack of in-depth assistance.
Some users report limitations in the reporting functionality of NetSuite ERP, stating that the system could offer more advanced analytical tools for better insights into their business data.
The return on investment from using NetSuite ERP is considered to be impressive and well worth the initial cost. Users reported increased efficiency, better decision-making capabilities, and improved overall business performance as a result of implementing NetSuite ERP.
The pricing of NetSuite ERP is competitive. The setup cost can be a bit high initially, however, users appreciate the functionality and customization options available. Licensing options are flexible and cater to the needs of different businesses.
The primary use cases of NetSuite ERP include managing financials, streamlining purchasing processes, tracking inventory, and enhancing reporting capabilities. Users have reported using the software for managing all aspects of their business finances, including budgeting and forecasting. They have also utilized NetSuite ERP to automate procurement processes and ensure efficient inventory management.
Customer service at NetSuite ERP appears to be top-notch, with users praising the support team's quick response times and helpfulness. Users appreciate knowledgeable representatives who can resolve issues efficiently.
Users offered mixed feedback regarding the duration and complexity of setting up NetSuite ERP, with some finding the initial setup process complex, requiring the assistance of consultants. However, others mentioned that the solution is easy to deploy, particularly for companies with standard environments and well-defined processes.
The deployment duration seems to depend on the complexity of the specific implementation and the capabilities of the VAR assisting with the setup.
Users have generally found NetSuite ERP's scalability impressive, citing it as one of the platform's key strengths. Many users have indicated that they were able to easily adapt the solution to meet their growing business needs without experiencing any significant performance issues. Some users have mentioned that the ability to add new users and modules as their business expands seamlessly has been a major selling point for them.
Users overwhelmingly praise the stability of the NetSuite ERP solution, citing its reliability and consistency as key factors in their satisfaction with the platform. Customers find that the system functions smoothly and without major disruptions, allowing them to trust in its performance for their business needs.
NetSuite ERP Features
NetSuite ERP has many valuable key features. Some of the most useful ones include:
NetSuite ERP Benefits
There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:
Reviews from Real Users
NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.
GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”
Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
