OpenText Universal Discovery and Universal CMDB Reviews

Name: OpenText Universal Discovery and Universal CMDB
Brand: OpenText
Rating: 4.0 (11 reviews)

4.0 out of 5

11 reviews
91% willing to recommend

418 followers

What is OpenText Universal Discovery and Universal CMDB?

OpenText Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.

Get the OpenText Universal Discovery and Universal CMDB Buyer's Guide and find out what your peers are saying about OpenText Universal Discovery and Universal CMDB, Device42, ServiceNow CMDB and more!

OpenText Universal Discovery and Universal CMDB is the #5 ranked solution in top Configuration Management Databases. PeerSpot users give OpenText Universal Discovery and Universal CMDB an average rating of 8.0 out of 10. OpenText Universal Discovery and Universal CMDB is most commonly compared to Device42: OpenText Universal Discovery and Universal CMDB vs Device42. OpenText Universal Discovery and Universal CMDB is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 29% of all views.

Buyer's Guide

OpenText Universal Discovery and Universal CMDB

December 2024

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Helped 824,067 peers since 2012

Featured reviews

RakeshKumar15

Cloud Migration & Imp Senior Analyst at Accenture

Based on the latest version, there were multiple changes done. It had multiple fixes. However, it's based on the customer's requirements. They have modified and created, and released the changes according to those needs. The UI could be better. The page loading is very slow. The customer wants faster loading. Before releases, it would be nice to be able to upgrade to the new release and check it out in order to see the new functionality and what they have changed.

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Prajwal Kewat

Application Analyst at Hitachi Systems, Ltd.

Based on my experience with UCMDB, I've faced challenges while discovering servers (nodes). We need to define the IP list of discovery in RTSM and run jobs. Instead, over the years, if we need to add some new assets, we have to add the new IP in RTSM and run jobs again. From the agent side, we need to provide the data flow probe IP. We can do this things as one way: we install the agent at the server (node) level (define the IP of the data flow probe) and after that, our data flow probe will capture the data from the agent and send it back to the UCMDB. That way, we can remove the one step of adding the IP in RTSM. When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person.

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it_user111354

Systems Advisor at a government with 1,001-5,000 employees

I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do. You have to jump from manual to manual to accomplish some of the functions, but this is understandable considering the scope of what it attempts to do.

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OpenText Universal Discovery and Universal CMDB mindshare

As of December 2024, the mindshare of OpenText Universal Discovery and Universal CMDB in the Configuration Management Databases category stands at 15.2%, up from 13.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Configuration Management Databases

PeerAnalyst reports

Type	Title	Date
Category	Configuration Management Databases	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	OpenText Universal Discovery and Universal CMDB vs ServiceNow CMDB	Dec 22, 2024	Download
Comparison	OpenText Universal Discovery and Universal CMDB vs Device42	Dec 22, 2024	Download
Comparison	OpenText Universal Discovery and Universal CMDB vs Qualys VMDR	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Device42	4.2	16.3%	100%	25 interviews Add to research
ServiceNow CMDB	4.3	44.6%	100%	31 interviews Add to research

Valuable Features

"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"The auto-discovery feature is great."
"The product is easy to set up."

Room for Improvement

"Making it simpler to set up and understand would be a big improvement."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"The page loading is very slow."

Pricing

"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."
"It is competitive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Universal Discovery and Universal CMDB Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

29%

Computer Software Company

13%

Manufacturing Company

Government

Wholesaler/Distributor

Hospitality Company

Real Estate/Law Firm

Energy/Utilities Company

Aerospace/Defense Firm

Marketing Services Firm

Non Profit

Outsourcing Company

Healthcare Company

Logistics Company

Retailer

Transportation Company

Educational Organization

Media Company

Comms Service Provider

Insurance Company

Recruiting/Hr Firm

University

Construction Company

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Learn more about OpenText Universal Discovery and Universal CMDB

OpenText Universal Discovery and Universal CMDB was previously known as Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB.