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OpenText Universal Discovery and Universal CMDB Reviews

Vendor: OpenText
4.0 out of 5
418 followers
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What is OpenText Universal Discovery and Universal CMDB?

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OpenText Universal Discovery and Universal CMDB mindshare

As of January 2025, the mindshare of OpenText Universal Discovery and Universal CMDB in the Configuration Management Databases category stands at 14.6%, up from 14.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Configuration Management Databases

PeerAnalyst reports

TypeTitleDate
CategoryConfiguration Management DatabasesJan 11, 2025Download
ProductReviews, tips, and advice from real usersJan 11, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs ServiceNow CMDBJan 11, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs Qualys VMDRJan 11, 2025Download
ComparisonOpenText Universal Discovery and Universal CMDB vs Device42Jan 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Device424.216.7%100%25 interviewsAdd to research
ServiceNow CMDB4.344.7%100%31 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
6%
Government
6%
Wholesaler/Distributor
5%
Hospitality Company
5%
Real Estate/Law Firm
4%
Energy/Utilities Company
3%
Aerospace/Defense Firm
3%
Marketing Services Firm
3%
Non Profit
3%
Outsourcing Company
3%
Healthcare Company
3%
Logistics Company
2%
Retailer
2%
Transportation Company
2%
Educational Organization
2%
Media Company
2%
Comms Service Provider
2%
Insurance Company
2%
Recruiting/Hr Firm
1%
University
1%
Construction Company
1%

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OpenText Universal Discovery and Universal CMDB reviews

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RakeshKumar15 - PeerSpot user
Cloud Migration & Imp Senior Analyst at Accenture
Verified user of OpenText Universal Discovery and Universal CMDB
Jan 22, 2023
Product discussed: 2021.05
Secure with a quick setup and helpful support

Pros

"The product is easy to set up. "

Cons

"The page loading is very slow. "
PeerSpot user
Systems Advisor at a government with 1,001-5,000 employees
Verified user of OpenText Universal Discovery and Universal CMDB
Sep 24, 2014
This product discovers, maps and reports information about our configuration on a daily basis.
Find out what your peers are saying about OpenText Universal Discovery and Universal CMDB. Updated December 2024
830,526 professionals have used our research since 2012.
IB
ITSM Consultant at Softela
Verified user of OpenText Universal Discovery and Universal CMDB
Oct 6, 2023
Great at combining data from different places and making it match up

Pros

"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most. "

Cons

"Making it simpler to set up and understand would be a big improvement. "
Prajwal Kewat - PeerSpot user
Application Analyst at Hitachi Systems, Ltd.
Verified user of OpenText Universal Discovery and Universal CMDB
Sep 10, 2023
Easy to manage IT assets and is auto-discovery but needs better documentation

Pros

"The auto-discovery feature is great."

Cons

"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
PeerSpot user
Network Operations at a government with 10,001+ employees
Verified user of OpenText Universal Discovery and Universal CMDB
Feb 3, 2021
Competitive pricing and good support, but the implementation is complex

Pros

"The most valuable feature of this solution is the discovery."

Cons

"The implementation could be simplified. "
PeerSpot user
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees
Verified user of OpenText Universal Discovery and Universal CMDB
Dec 14, 2017
Product discussed: 10.22
It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM

Pros

"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."

Cons

"Improve the GUI and documentation. "
RK
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
Verified user of OpenText Universal Discovery and Universal CMDB
Mar 18, 2019
Product discussed: 2018.11
It is built for stability and is the only solution which can support up to 60 million CIs
PeerSpot user
IT Administrator at a tech services company with 51-200 employees
Verified user of OpenText Universal Discovery and Universal CMDB
Jan 19, 2016
Product discussed: 10.11
Provides visibility into IT infrastructures by automated discovery and dependency mapping