My organization's IT team deploys the product for our clients' servers. Our company's different customers use the whole tool, which is Panda Adaptive Defense 360 since we sell it as a full tool that offers EDR services.
The most valuable features of the solution stem from the fact that I like the tool's UI, ease of management, ease of making reports, and the ability to export information easily.
The frequency of the restarts required during the deployment phase is one area that I don't like about the product. For some urgent updates, I don't like the need for the tool to be frequently restarted. The aforementioned area can be improved.
In my company, I have disabled Panda Adaptive Defense 360 for our test servers. It is important to improve the resilience of the product sensitive to difficulties in disabling or removing Panda Adaptive Defense 360 from our company's infrastructure.
I have been using Panda Adaptive Defense 360 for five years. My company is a reseller of the product.
I have contacted the solution's technical support. The solution's technical support team is not good. I don't like the solution's support team since they take a long time to respond and fail to provide proper resolutions. In general, it is difficult to get a solution or a proper response from the solution's support team. My company even plans to meet a representative from Panda Adaptive Defense 360 in the upcoming week to discuss the problems with the support offered for the product.
I rate the technical support a two out of ten.
I don't know why my company uses SentinelOne internally.
In my company, we work with SentinelOne. The fact that it is difficult for the people in my company to understand SentinelOne pushed me to check the difference between SentinelOne and Panda Adaptive Defense 360 on the internet.
My company helps our customers implement the product in their environment by helping them with the deployment process by making a login account on the solution, after which we configure the rule and profile. My company uses Panda Adaptive Defense 360 with ART to ensure that we get the capabilities of EDR and advanced reporting tools.
The product's deployment phase was easy.
I rate the ease of use and management of Panda Adaptive Defense 360 an eight on a scale of one to ten.
The tool's ability to provide information about the vulnerability is the most impactful feature of the product that has an impact on our company's security posture.
Speaking about scenarios where the solution effectively prevented the security breach, I would say that our company sees how the tool blocks when our customers accidentally click on some malware, after which it quarantines that file. My company makes a playbook with the SOAR tool that Panda Adaptive Defense 360 uses to block and isolate attacks. In our company's system, if there is a big event that occurs, then to block the endpoint, we use SOAR with Panda Adaptive Defense 360 to block and isolate attacks or threats.
The solution's real-time monitoring has improved our company's ability to detect threats if we use it in our company with Panda SIEMFeeder. Only if in my company there is a need to do some research, prepare a report, or if we want to change the policy, so it is not very often that we use the visualization part of the tool in our company.
The reporting and analytics part of the tool has helped with the decision-making in our company since we combine different kinds of logs and situations from different ingestion logs, and we can configure a specific alert. In my company, we use the tool's data search functionality if required to check the information we need. Presently, our company uses the configuration alert and SIEMFeeder in our system.
I rate the tool a nine out of ten.