Plesk Reviews

My main use case for Plesk is typically for servers for web hosting with multi-domain setup, sometimes for multiple organizations.

A specific example of how I used Plesk for web hosting or multi-domain setups involves having multiple domains with multiple owners. Each owner was able to use Plesk panel for maintaining their own domain hosted on the server. They had their own credentials and user permissions which did not interact with any other users inside the system.

Everything I mentioned before covers how I use Plesk.

In my experience, the best features Plesk offers are domain and user separations with strict quota and a great level of configurations for each client.

The valuable aspect is that Plesk provides everything in one panel. It includes backups and whatever you would want to have; you are able to configure it. It includes mailing systems, mass mailing systems, websites, SSL termination, different redirects, even different databases and language engines. Plesk is great and easy to use.

Plesk has positively impacted my organization by speeding up the release process dramatically and giving clients a level of confidence and independence from the engineering team. This has freed up a lot of time for the engineering team. Plesk maintains a lot of system operations such as system updates, language updates, and keeping different frameworks up to date, which has dramatically improved the business flow and system administration flow.

I have no additional feedback about the features; I believe I have covered everything. There are no improvements needed for Plesk that I have not mentioned yet; nothing comes to mind.

I have been using Plesk for approximately five years.

In my experience, Plesk is stable with no downtime or reliability issues.

Plesk's scalability is good; I did not face any limitation from Plesk. The limitation I experienced was resource allocation-related, which is not related to Plesk, so I would say it handles growth well.

Before Plesk, I used Webmin and cPanel, but I switched to Plesk because it looks more solid, is more feature-embedded, and is easier to understand and maintain.

I have seen a return on investment; a lot of engineering time is saved, and it sped up the process to release and create an infrastructure for clients. Plesk dramatically improves the timeline from days to a few hours.

I evaluated cPanel before choosing Plesk.

My advice to others looking into using Plesk is to create an MVP with it, install it somewhere, play with it, and look at the features to compare what is required for your project and how Plesk can solve your technical tasks. I would rate Plesk a 9 out of 10.

Plesk allows us to customize, make provisions, and manage our host for our business. We get maximum flexibility, access to domain management tools, and the full WordPress toolkit to support our multi-tenant install anything business model. Plesk is extremely easy to use and integrates seamlessly with our system.

It makes it possible for me to retain better control over my websites using specific tools and services such as WordPress Toolkit. I can set up my website to automatically update templates, plugins, and the CMS system, all in one place.

We can administer our WordPress websites, themes, and plugins from the dashboard without going into the WordPress back-end.

Plesk allowed my organization to manage our servers with an intuitive user interface that grew along with us. The platform has a large number of integrations and extensions that can bring a number of different tasks under one roof. The ability to house our entire platform together in one system has saved us time and money.

The server management platform functions as an all-in-one system with growth and scalability. It provides time-saving and reduces inefficiencies through customization and provisions. The Backup Manager, Database Manager, Plugin Manager, and Application Manager are valuable tools.

Plesk saves time on administration, speeds up workflows, and provides faster email management.

Plesk is a popular control panel for managing VPS or dedicated servers. It is designed for everyone, regardless of their level of experience, and has a user-friendly interface. Additionally, Plesk has a large number of extensions so that users can edit and modify their servers to their wants and needs.

Overall, this tool has helped us in many ways, allowing us to increase website functionality and improve our internet presence. It has helped us manage multiple websites with ease, improve site management, and increase support for all our websites.

The system can get a bit cluttered if there are too many integrations set up at once.

Training and adoption could use some improvement, especially online videos on how to use certain features would be beneficial.

I have been using Plesk for the past five years.

Plesk is very stable.

Plesk is very scalable because it can handle my organization's growth. It can be used by any size of organization.

Plesk provides great customer support.

They are very proactive and helpful.

I previously used cPanel. Both cPanel and Plesk are similar. However, Plesk was chosen because of its ease of use and available extensions. It enables the administrator to create client and site templates, which essentially allocates resources for domains and clients. Plesk is designed to simplify daily routine management and administration of websites. That is why I chose Plesk over cPanel.

Plesk delivers time savings and eliminates redundancy. It reduces the need for multiple systems and spending on each. It creates more visibility into what teams are working on and gets projects done faster by thirty to forty percent.

The price is very competitive. It is very highly affordable by any size of organization.

Plesk provides cost saving and enables us to effectively manage all aspects of our server.

Plesk is very easy to use and has an intuitive user-friendly interface.

Plesk has a much more intuitive platform that allows for customization and scalability within an organization. It has the advantage when it comes to the ability to adapt to the current state of the company and grow with it organically.

I would rate Plesk a nine out of ten.

My main use case for Plesk is hosting my personal website and my clients' websites, clients who have been with me for approximately ten years, which allows me to store files in my various hosting providers.

One example of how I use Plesk for one of my clients involves a migration that was needed from one server to another server, where both used Plesk, making it easy because I could easily take the backup, download the files, and upload it. The best part was that I did not have to worry about whether individual database connections would get done because Plesk took care of all of that, making the process straightforward.

Beyond the migration, I have multiple use cases. I regularly check for virus issues, manage space, remove space from my personal Plesk portal, manage the bandwidth that each of the websites needs, review and identify when certain websites go down, and enable SSL for each of the client websites that I am managing.

One of the best features Plesk offers is that the UI is simple, and in the recent past, they have upgraded it, making my work easier by allowing me to manage multiple tasks like setting up the website, the space, and access details through various tools. It makes processes like setting up temporary emails easy, with identifying downtimes and fixing them being much simpler compared to some of the other tools I have used.

Within Plesk's UI, DNS management has become very easy, and I know exactly where to go to set it up. It even gives me the details I need, and setting up mail servers for new email IDs for clients who move their mail services is absolutely easy. The documentation available is amazing, allowing me to quickly find answers and solutions through a simple Google search. It is very easy to set up other platforms with Plesk, such as CDN through the APIs.

Plesk has positively impacted my organization by making navigation easy. I used to use a Windows system, which was confusing and limited in features, but with Plesk, everything is easy to find and I can get tasks done such as exporting and importing files and checking for viruses with ease, along with easily managing bandwidth adjustments. This is a huge impact on my work and organization as a provider, allowing me to set up spaces for clients efficiently.

To improve Plesk, one frustration I experienced was when it raised prices without informing individual users, which put me in a difficult position when needing to communicate these changes to my clients. Plesk should communicate updates to all users, not just hosting providers, which would be beneficial. Another improvement could be making the UI more modern, as it still feels somewhat outdated and possibly confusing to clients who need to find options without asking for help.

As for needed improvements, implementing SSL is currently a huge task, so simplifying the process into clear, sequential steps would make my life easier, especially for those who do not have extensive information about it.

I have used Plesk for over ten years now, closing in on eleven to twelve years.

In terms of stability, I have not found any issues with Plesk. Even if there is downtime, I can pull it up very quickly, which has been positive.

Regarding scalability, I initially needed just two hundred MB of hosting space, which eventually scaled to five GB, and for my clients who started with about five hundred MB, they were able to scale it up to about ten GB with just a matter of two or three clicks, making scalability straightforward.

I have not directly reached out to Plesk customer support, as I typically use the support from hosting providers, which gives me adequate information. However, the documentation available on the internet solves about ninety percent of the issues I encounter.

Before Plesk, I used Microsoft's Webmin, which was provided by an earlier hosting provider, but I found it too difficult to use for tasks including managing hosting spaces for clients and it was missing features such as separate logins. I switched to Plesk, which is much more user-friendly.

The return on investment I have seen with Plesk comes from not having to spend too much time on it because it is mostly self-managed. In case an issue arises, which probably happens once in six months or a year, I only need to spend about an hour to solve it, highlighting significant time saved.

My experience with pricing, setup cost, and licensing for Plesk was not very clear since hosting providers do not provide exact detailed information. While the setup cost was not much and was included in the original pricing, they should provide a detailed breakdown for better clarity.

My advice for others considering Plesk is that while there is a slight learning curve initially, it is manageable, especially for those who can use a Windows system. Going through documentation and support from hosting providers usually helps in tackling most challenges.

I believe Plesk is something that can be marketed better. As someone with marketing experience in B2B, I see Plesk as under the radar and capable of achieving more visibility and success with better marketing strategies to reach all its users.

I would rate my overall experience with Plesk as an eight out of ten.

My main use case for Plesk is to host domains, email hosting, and websites. In my daily work, I have hosted many websites related to e-commerce websites, ERP websites, and day-to-day email solutions using Plesk for hosting domains, email, or websites.

Plesk offers excellent features including Plesk email security, Plesk backup manager, and Let's Encrypt SSL. Plesk has impacted our organization positively by allowing us to host multiple domains, and we can manage thousands of websites in a single control panel. Managing thousands of websites in a single control panel has helped our team by providing a centralized environment where we can host multiple websites securely and manage the backups as well.

Plesk provides all-in-one bundle solutions such as backup, email, email hosting, and domains.

Plesk's user interface must be improved. The performance is good, but it would be beneficial if there were an option for OpenLightSpeed or any LightSpeed web server for needed improvements in Plesk.

I have been using Plesk for the last six years.

Plesk is stable, but sometimes we face issues related to updates.

Plesk's scalability is good; however, sometimes users face issues specific to Windows servers.

Customer support is fantastic.

Positive

We previously used WHM, cPanel, and DirectAdmin, and we switched to Plesk because it provides affordable and reliable solutions.

I purchased Plesk through the AWS Marketplace, and we are also a Plesk partner.

Plesk has saved a lot of cost for us and for our employees as well in terms of return on investment.

My experience with pricing, setup cost, and licensing was fantastic as we are getting affordable partner pricing.

Plesk services are provided to many of our clients. I would rate Plesk overall a 10 out of 10. I chose this rating because we have been using Plesk for many years, and it has been providing reliable services and solutions. My advice to others looking into using Plesk is that Plesk is lightweight compared to cPanel, but you should still use at least two virtual CPUs and 4 GB RAM. While hosting WordPress, you should avoid cheap shared VPS plans because Plesk becomes slow and backups time out. Extensions such as Plesk Migrator and Plesk Email Security are excellent. We are a partner with Plesk, which represents our business relationship with this vendor in addition to being a customer.

My main use case for Plesk is for file management and to host my websites on traditional web servers.

A specific example of how I use Plesk for file management is when there was a requirement to host the websites on a traditional server. Since we cannot directly upload the files on the server, we used Plesk as a control panel and uploaded all the files there to host the website.

I didn't find much unique about my main use case for Plesk, but it is very convenient to use that interface.

The best features Plesk offers, in my opinion, include File Manager, SSL Management, email configuration, and DNS configuration. All of those are very handy and user-friendly in Plesk.

These features have helped me in my work by making tasks easier and saving time when configuring DNS right in Plesk. They are really good features.

Plesk has positively impacted my organization by being very convenient and saving us a lot of time. Previously we were using FTP file transfer to upload the files, which was very tedious, but with Plesk, it becomes very easy for us to upload files on the server. That is really convenient and time-saving for us, making it useful for the organization as well.

We save more than ten hours weekly using Plesk compared to the old FTP method.

Plesk could be improved by making the UI a little more friendly.

I have been using Plesk for around four years.

Plesk is stable in my experience.

Plesk handles growth and increased demand well.

I do not have any experience with Plesk's customer support team as we did not require their assistance.

Neutral

We did not use a different solution before. We used the traditional method of the FTP server.

Plesk is deployed in my organization on cloud infrastructure.

We use AWS as our cloud provider.

I see a return on investment with Plesk. The time saved every week is around at least 10 hours.

Plesk was purchased by the organization, so I do not exactly know how it was bought.

We did not evaluate other options before choosing Plesk.

Functionality and support in Plesk are very good, and I do not feel anything extra. It does what it is meant for, which is a really good thing.

My advice to others looking into using Plesk is to go with it. It is a really good product, and they can save time and of course money.

I would rate this product an 8 out of 10.

My main use case for Plesk is to manage customers, their domains, websites, and WordPress.

A quick, specific example of how I used Plesk for managing customer domains or websites is that it has very good features which allow me to add domain names and use the name servers where we can manage all the records, A record, WWW record, CNAME record, or TXT records in Plesk only. The website files can also be viewed on the file explorer. These features help me manage domains and websites.

The best features Plesk offers include the WordPress Toolkit, domain management, and Spam Assassin for emails. Email boxes on Plesk are also very good features.

My experience with the WordPress Toolkit stands out because we can clone the websites with a one-click option which helps us go to staging, and then we can work on the staging environment. This was very valuable for WordPress customers.

It has many features. It is not limited to these, but the top features also include controlling Apache modules, PHP configuration, and PHP version.

Plesk impacts my organization positively by helping to manage multiple websites on a single platform, providing Plesk licenses to customers so they can automate their operations on their end, and allowing us to troubleshoot it for them. I have also troubleshot Plesk installation on Linux machines and Windows machines.

Managing multiple websites on a single platform helped my team by allowing us not to go to different portals to make changes in the files. We can manage multiple domains and websites under a single panel and access file explorer from the same panel for multiple websites and make changes. These are a few things which Plesk automates, and we can also provide multiple user accesses to Plesk.

Plesk does not need improvement at the moment, as they are always working on improvements and every new feature is great. They implement features and work on customer feedback, so Plesk is excellent.

I have been working in my current field for five or more years.

Plesk is stable; until your environment is infected, Plesk is pretty stable.

Plesk's scalability in terms of resource requirements is that it does not work on resource-level scalability until you have the supplied resources. It needs to handle website serving and everything, which is pretty good, and you need to scale the underlying environment, not Plesk. In terms of licensing, it is pretty scalable with licensing options.

The customer support for Plesk is awesome; they are great and very knowledgeable people. I would rate the customer support a ten out of ten.

I did not previously use a different solution, as I am not the decider of switching solutions; I am a troubleshooter.

My experience with pricing, setup cost, and licensing is that licensing is pretty easy. You can go to the Plesk website, and it is also available for enterprise and individual use. The setup cost is minimal; you just need to buy the license, deploy the packages on a Linux machine, and use the license on that. It is also scalable for clients, allowing for license upgrades. I did not work on costs, but I know how the licensing module works.

I have seen a return on investment because one of my organizations deployed it on very big servers and automated websites on Plesk. When they purchase an enterprise-level license, they get unlimited hosting domains and websites, which is a pretty good return on investment.

My organization did not evaluate other options before choosing Plesk. They have other products in their portfolio, including cPanel, which is the same company's product, and both were deployed according to customer requirements.

Plesk is deployed in my organization mainly on Linux machines. I do not know about the specific cloud customers used, but they may have been on public cloud or hybrid cloud, and it can be deployed on both Linux and Windows.

The cloud provider I use most often with Plesk is usually AWS, but customers also use GoDaddy web hosting which already has Plesk.

My advice for those looking into using Plesk is that they should do some Plesk certifications. They have a university where they can learn about things because the workaround is a little complex, and they need to have knowledge about it.

My company has a business relationship with this vendor as a customer, and one of the organizations was also a reseller who used to resell the licenses, but I am not sure how it works since I do not work with licensing; I only work with troubleshooting issues.

Plesk is excellent; the creators of this software on PHP did a great job. The availability of features is awesome, and the platform UI is great. I have given this review an overall rating of ten out of ten.

I was using cPanel's support, and I was facing a couple of issues within the seven years that I was working in the company. Sometimes, when we wrote the tickets we had to pay for the tickets. It didn't make sense because I was raising one ticket every three months, and I still had to pay for the ticket. I paid for the license and I paid for the ticket. Moving to Plesk made it easier for our company to manage all the dedicated hosting for our customer government companies. We have more than 70 Plesk services as of now.

The WordPress toolkit is the most valuable feature because we are providing managed service for our customers. In the WordPress toolkit, you can enhance the security, the solution will check for security items such as file permission, and if some files are executable that shouldn't be executable, Plesk will fix it for you immediately and you can update all the plugins in one click, upgrade, maintain and do it all from the Plesk control panel very easily. There is also a firewall. You can manage your firewall at the Plesk level. Some of the extensions are also good such as the Imunify extension, which is all-in-one security. It acts as IPS, and IDS, so it is perfect. This makes it easier for anyone who's using a web hosting environment.

The look of Plesk can be improved by making it resemble a WHMCS. As of now, it is just a hosting environment. The solution should be more than a hosting environment because they are doing a really good job. I prefer to have something like WHMCS from Plesk itself, providing domain registration, providing reseller options, along those lines. The reseller option is there, but you can only resell web hosting. Plesk should be connecting to Google Workspace, and Office 365, it should be more than just a hosting environment.

I would like the solution to be linked to, in terms of a reseller or a cloud, a provider, I would like to see Plesk be able to be integrated with the Google Workspace. So, we can resell Google Workspace from Plesk itself. We can use Office 365 over the Plesk panel itself. 

I have been using the solution for almost seven years.

The solution is very stable. You can try the beta version, but Plesk doesn't recommend it. Whenever there is an issue, Plesk will tell you they don't recommend it, but for testing, you can have the beta version. Even for a support-related matter, you should be updated at least to the last three versions to get optimal support from Plesk. Plesk does push you in terms of securing your environment, maintaining your environment, and to the latest suitable version.

The scalability is good.

The solution is unlimited 24-7. You can prioritize your tickets, and the solution's customer support will contact you immediately. Of all issues we have raised, I don't recall any issue that was not resolved. All the issues were resolved in less than one day.

Positive

I used cPanel previously, but I will not recommend cPanel. Even though cPanel is owned now by Plesk, they have modified the cPanel, and they have improved cPanel, but cPanel WHM is really advanced. cPanel WHM is not for an average user. You should be a web developer to use cPanel. With Plesk, you don't have to be technical, you can do what you want with just a single click.

The initial setup is very easy. Everything is one click including the installation, you can just copy-paste one command in Linux and it will install it for you by just running one application. 

The implementation is completed in-house.

I have seen a lot of return on investment with this solution. Especially in terms of support. Usually, the customer will have their IIS so they manage the BINDing themselves. We have instructed all the customers to move to Plesk. All the IIS BINDing Linux V-Host can be made in a matter of one minute. Customers, really like Plesk, and I don't think someone who tries Plesk will go to any other solution.

The license cost has been increasing, it was $12 per month and now it's reached $16 per month. As a partner, the price is around $7 per month.

I give the solution ten out of ten.

The solution is unlimited 24-7. You can prioritize your tickets, and the solution's customer support will contact you immediately. Of all issues we have raised, I don't recall any issue that was not resolved. All the issues were resolved in less than one day. Plesk is recommended for anyone who's working in a web hosting environment or providing web hosting for their customers.

Within our organization, five people use the solution, but we provide it to over 200 of our customers.

Our service includes deploying the solution for our customers, but they found it very easy. People who have used the cPanel area will not face any issues with Plesk. It is easier, not complicated, and straightforward. Whenever you add a domain, with just a single click, the domain is added. You add a subscription, with a single click. Everything is one-click.

We are a partner with Plesk as of now, and we start reselling licenses to Dubai and Saudi Arabia. We are moving forward with the Plesk a lot in the coming years.

The product is really good. I will just say it is easy to use, and support will not take forever to respond to you. They are SLA- based support. Those two things are a good advantage for the Plesk team.

I used the product for tailored web application and WordPress hosting.

Initially, the integrated licensing was convenient. However, when I cancelled the subscription to transition to our own infrastructure, the subscription continued to bill us. The servers were kept online to allow a transition period and to ensure everything was functioning smoothly before removing the existing servers. During this time, I expected the licensing to automatically expire with the cancellation of the subscription. I later found out that billing would continue, and when I reached out to Amazon Web Services (AWS), I was told this is expected. The only way to stop it is to terminate the server. In other words, why allow the subscription to be cancelled if billing continues? When cancelling licenses purchased directly via Plesk, a cancellation will expire regardless of the server’s status.

The integrated design has been a benefit.

When a subscription is cancelled, the license should not continue regardless of the server state. If continued access is needed, users should purchase a monthly or alternative option directly via Plesk or another provider.

I used the solution for almost two years.

I did not use any previous solutions.

Make sure it's a good fit, and make sure to plan on terminating servers in tandem with subscriptions to avoid additional billing.

I have used alternate solutions.

What began as a pleasant experience has become frustrating due to extended billing and no responsibility taken to correct or prevent this from happening again. Responsibility is placed on the end user, with complexity between reaching out to AWS and Plesk. Even sharing this experience is met with the response that it is expected. If it is expected, then why allow the subscription to be cancelled? As we scale up, this is certainly not a good solution, which is why we have moved away from AWS. Flexibility was a key benefit; however, the experience has been poor overall, and the performance has degraded.

Plesk is used as a graphical user interface, particularly for Windows-based developers. We are customers of Plesk. 

Plesk provides a nice interface for routine system or server administration activities that would otherwise require knowledge of IIS or other services which might be complicated or require some additional training. It can all be quite easily managed in Plesk. Everything is organized by website with separate FTP users for each site. The UI has separate icons for each website which gives a higher level of abstraction. It's great if you're working with multiple accounts or on servers that host multiple websites. It's one of the best features. 

The speed of the user interface is something that could be improved. People think that Plesk is slow because the user interface has a lot of elements and sometimes takes time to load. The operation takes place in the background but the UI fails to communicate that to the user. If the UI could be upgraded to increase the speed or something, that might change user perception. For anyone coming from a Linux background, it creates the impression that the control panel is slow.

An added feature I'd like to see is functionality in the email sphere because sometimes we need emails for solely transactional purposes and it would be helpful to have that integrated into the solution. 

I've been using this solution for four years. 

Plesk is very stable. I have done some resource-intensive activities such as failed request tracing and log monitoring. These are features many people don't know about, but I have used them successfully without facing any issues. Plesk is very robust and reliable. I'm not worried that it would create issues in the back end. 

The solution is scalable in that you can use it on a single server and manage multiple sites. I've seen a server with a couple of hundred sites on Plesk and it doesn't create a problem. 

I've never contacted technical support. There is sufficient documentation available online. 

The initial setup is pretty straightforward and doesn't take much time. People who are used to routine web server administration things will find Plesk very straightforward because there are not a lot of commands. With cPanel, for example, it's not so easy and generally requires the help of a third-party installation service.

I'm unaware of the price but assume the solution is quite expensive. Whatever it is, it's well worth the cost because of the amount of time that it saves. I know one company where the developer deployed code, but didn't know how to deal with the basic server administration, like URL rewrites. Having deployed Plesk he didn't have to worry about it. You get one person carrying out the work of two people, deploying the code and managing the server infrastructure. Once Plesk was set up on that server, they did not need to hire an additional server administrator.

In comparison to cPanel, Plesk presents the information in a different way with everything organized by website. With cPanel and other control panels, when you select an option from the menu or an icon for a particular feature, you have to select the domain or the website in which that action has to be performed. It adds a level of complication that Plesk doesn't have.

I have always used Plesk and found the user interface very easy to manage. I also previously used ISPConfig when we could choose what kind of control panels we could get. None of these other solutions give me the kind of content that I get on Plesk because of the kinds of errors that the system gives. If you're using cPanel and add an incorrect character in the web.config file, it crashes and requires contacting tech support and the system would need to be reset to the default version. If something goes wrong with Plesk, the system doesn't crash. The website won't work because that config file is not working, but the control panel still works and you can at least do basic file operations such as file manager.

If an organization wants to be sure about the reliability of the hosting panel and not run into tech support issues, then I recommend Plesk.  I trust it for its security, for code stability, and for its ease of use. I think Plesk is the best control panel I've seen.

I rate this solution eight out of 10. 

Plesk is used for hosting websites and emails. 

I'm a system administrator, and I work for 200 clients as a freelancer. I have 10 clients who are using Plesk, so I use it on a daily basis and work on a Plesk server. We have 20 servers. 

Plesk is deployed on cloud.

The control panel is stable, and we have had fewer problems.

I'm not satisfied with the backup. The website files, ownership, and permissions on Plesk aren't clear at all.

We need monitoring for the websites. For some sites that aren't up-to-date, any attackers could upload malicious codes to the website. There isn't any kind of monitoring for malicious codes.

I would also like some kind of protection for the applications we put on the server. These wouldn't be normal firewalls, but firewalls that check the logs of the websites and issue an email with an alert when something wrong is happening to the website. There should be some sort of firewall that is specified for app protection. 

I have also faced some difficulty in moving the websites away from Plesk. Plesk doesn't work in synchronization mode. There's no ability to transfer configurations from old servers to new servers.

I have used this solution for about 10 years.

Plesk is stable. I would rate the stability as ten out of ten.

It's not very scalable. I faced a major problem when a website reached its limitations and the sites stopped on the server. I searched for a solution, which was to increase the resources on the server. I increased them, but I still faced the problem. I had to move to another control panel.

Some of my clients have asked for my opinion on increasing usage, and I advise them to migrate away from Plesk because of the limitations of the scalability.

I would rate the scalability as four out of ten.

I have contacted support a few times. They're very helpful. Once, they called me to help me solve a problem, and they explained how to fix it. Support is great.

I would rate technical support as 10 out of 10.

I also use CentOS Web Panel, cPanel, WHM, and CyberPanel.

CPanel is easier to install, easy to monitor, easy to back up, and the file system structure and website structure is more clear than Plesk.

Some parts of the installation are easy. Starting the process is very easy. Setting up the DNS server is part of the initial setup, which isn't easy at all. That process needs a lot of enhancement.

It takes about two hours to set up Plesk with the basic security settings.

I would rate the setup as six out of ten.

I do the installation for my clients.

I would rate Plesk as six out of ten. 

To someone who is interested in using Plesk, I would tell him that Plesk is a good control panel, but they will have some difficulties with the first installation and backups.

I would recommend cPanel over Plesk.