Prisma SD-WAN Reviews

Organizations noticed about 50% cost savings after switching from Layer 3 WAN to Prisma SD-WAN. Outages decreased due to built-in security features meeting strict auditing requirements. The network's availability and stability showed the system's value, with reduced setup time and increased automation. The network easily adapts to new services, prioritizing voice over data without manual changes. VPN and on-premises firewalls removal further enhanced cost efficiency. Broad adoption of affordable broadband links over MPLS highlighted the investment's benefits.

Prisma SD-WAN pricing is considered premium, with users rating it around eight out of ten on the expense scale. Its cost exceeds competitors such as Zscaler and Fortinet. Despite being higher, the solution's advanced features justify the expense for many organizations. Prisma SD-WAN employs a subscription-based model and is ideal for medium to large enterprises. Additional licensing for features is available. Discounts may be offered when bundled with other Palo Alto products.

• "Prisma SD-WAN is a pretty expensive solution."
• "It is more expensive than Fortinet."
• "On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

Prisma SD-WAN is primarily used for traffic management across multi-cloud environments, connecting remote offices, optimizing internet over MPLS, and supporting zero-trust frameworks. It provides seamless connectivity, security, and ease of management. Organizations use it for improved network visibility, integration with third-party applications, centralized control over VPN connections, and high-quality traffic control for video and audio distribution. It aids in reducing costs, enhancing connectivity, and supporting remote work scenarios.

Prisma SD-WAN's support team is generally knowledgeable but sometimes lacks promptness. Under Palo Alto, responses can delay by hours, impacting urgent needs. Some users rate support between seven and eight out of ten, highlighting areas needing improvement. Issues are resolved through detailed ticketing systems, yet accessing the right engineer quickly isn't always guaranteed. Former CloudGenix users found previous support slightly better. Despite some delays and availability concerns, Prisma SD-WAN support is considered effective and helpful.

Prisma SD-WAN's initial setup varies. Some found it straightforward, quick, and manageable. Others encountered complexities due to hybrid networks and legacy routing, requiring careful planning and professional help. Deployment times ranged from hours to days depending on network size and preparation. Common feedback includes easy configuration with proper networking knowledge but occasionally needing technical support for specific challenges. The setup process usually involves designing, configuring, and coordinating across multiple sites and teams.

Prisma SD-WAN demonstrates strong scalability. It easily supports various businesses, from small firms to global enterprises, handling up to numerous branches effectively. It enables seamless scaling with flexible setup, robust policies, and high-end cloud management. The infrastructure accommodates extensive network needs without significant overhead. Users report no major scalability issues, rating it between four to ten out of ten, depending on specific requirements and licensing. With consistent management and ease of deployment, it suits diverse organizational demands.

Prisma SD-WAN is highly stable, showing significant improvement since its initial years. Users have experienced fewer issues over time, even as new appliances complicate deployments. Downtime is minimal, transitioning smoothly over the internet. Many rate its stability 9 out of 10 or higher, appreciating its reliability. Although bugs exist, patches address them effectively. The cloud-hosted management and backup instances contribute to its stability, ensuring seamless operation with rare outages reported.