Prisma SD-WAN Reviews

Name: Prisma SD-WAN
Brand: Palo Alto Networks
Rating: 4.4 (21 reviews)

4.4 out of 5

21 reviews
100% willing to recommend

543 followers

What is Prisma SD-WAN?

Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.

Get the Prisma SD-WAN Buyer's Guide and find out what your peers are saying about Prisma SD-WAN, Fortinet FortiGate, Cisco Catalyst SD-WAN and more!

Prisma SD-WAN is the #5 ranked solution in SD-WAN tools, #5 ranked solution in top WAN Edge solutions, and #8 ranked solution in top Secure Access Service Edge (SASE) solutions. PeerSpot users give Prisma SD-WAN an average rating of 8.8 out of 10. Prisma SD-WAN is most commonly compared to Fortinet FortiGate: Prisma SD-WAN vs Fortinet FortiGate. Prisma SD-WAN is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 23% of all views.

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Featured Prisma SD-WAN reviews

Engineerinfosec67

Senior Information Security Engineer at Westcon-Comstor

Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. Although there has been improvement, further steps can be taken. Additionally, it would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls, as they currently do not align.

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Libin Joseph

Network Administrator at Wipro

In some areas, compared to other SD-WANs, Prisma SD-WAN has fewer features. First of all, sometimes, if one device is down, the other device will not come up. When there are two devices and we have created HA, that means one device gets a priority of 100 and the other is given 90. The 100 priority is active and the 90 is the backup. In some cases, the primary device is down, but the secondary device is not becoming active. In that case, we have to reboot the devices, causing an outage. I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages. Although they have a training portal, it is a read-only platform. They need training for engineers so that engineers can work very quickly and properly. And with software upgrades, sometimes the device does not come up and we have to do a manual restart. It doesn't happen every time, maybe one or two times out of 100. It's minimal but it does happen.

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John Helsmoortel

CTO at a engineering company with 1,001-5,000 employees

Prisma SD-WAN is used for connectivity in our offices, which includes the activity of about sixty offices, two data centers, and a cloud environment The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls. We have everything in one view, including cloud…

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Prisma SD-WAN mindshare

Product category:

As of April 2025, the mindshare of Prisma SD-WAN in the Software Defined WAN (SD-WAN) Solutions category stands at 6.0%, up from 3.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Software Defined WAN (SD-WAN) Solutions

PeerAnalyst reports based on Prisma SD-WAN reviews

Type	Title	Date
Category	Software Defined WAN (SD-WAN) Solutions	Apr 19, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 19, 2025	Download
Comparison	Prisma SD-WAN vs Fortinet FortiGate	Apr 19, 2025	Download
Comparison	Prisma SD-WAN vs Cisco Catalyst SD-WAN	Apr 19, 2025	Download
Comparison	Prisma SD-WAN vs Check Point CloudGuard Network Security	Apr 19, 2025	Download

Title	Rating	Mindshare	Recommending
Fortinet FortiGate	4.2	21.1%	90%	327 interviews Add to research
Cisco Catalyst SD-WAN	4.0	N/A	92%	93 interviews Add to research

Valuable Features

Prisma SD-WAN offers VPN tunnel stability, seamless MPLS transition, deep application visibility with Layer 7 intelligence, and flexible WAN management. It integrates easily with Palo Alto, uses Zero Touch Provisioning, supports high-speed dynamic routing, and ensures business continuity with traffic shaping and analytics. Its interface provides users with a single pane view, enhancing visibility and ease of deployment. Users appreciate robust security, automation, cost-efficiency, and seamless cloud integration.

"The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls."
"Prisma SD-WAN is an absolutely stable solution."
"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."

Room for Improvement

Prisma SD-WAN needs better event correlation, enhanced technical support, and improved documentation. Users report challenges with device redundancy, firmware updates, and limited training materials. Integration with other platforms is sought after, along with advanced security features. Despite satisfaction with core functionalities, pricing remains higher than competitors. Expanded interoperability with third-party systems and other Palo Alto solutions is also desired. Users mention challenges with accessibility and understanding the interface initially. Enhanced flexibility and seamless cloud integration are requested.

"The product could be a bit cheaper for the services it provides."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."

ROI

Users report significant cost savings and improved network efficiency with Prisma SD-WAN, experiencing about a 50% reduction in expenses and fewer outages. Companies appreciate its automation capabilities that increase network readiness without manual intervention. Security features meet stringent auditing standards. Replacing older technologies with affordable broadband links facilitates quicker setup and reliability, often achieving visible outcomes within two years. Investment in Prisma SD-WAN enhances scalability and operational stability, making it a worthwhile expenditure.

Pricing

Prisma SD-WAN is priced higher compared to competitors like Fortinet and Zscaler, rated eight out of ten in terms of expense by users. It offers premium services with advanced features, which many believe justifies the cost. The subscription-based licensing includes annual fees for bandwidth management, making it more suitable for medium to large enterprises. Discounts may be available when combined with other Palo Alto products, and add-on licenses offer additional functionality.

"Prisma SD-WAN is a pretty expensive solution."
"It is more expensive than Fortinet."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

Popular Use Cases

Prisma SD-WAN is primarily used for optimizing network connectivity across distributed locations, replacing MPLS with more cost-effective Internet links. It facilitates multi-cloud integration, supports zero-trust models, offers better visibility into network traffic, and enhances remote access. Many leverage it for centralized management, seamless VPN tunneling, and improved security. Integration with third-party services like Zscaler is common, helping control internet traffic while ensuring low latency and consistent language delivery across regions.

Service and Support

Prisma SD-WAN customer support, under Palo Alto, is generally good but has some inconsistencies. Customers often face delays in responses, and the right expertise might not always be available immediately. High-priority cases sometimes take a while to get the necessary attention. Customers rate the support between seven to nine out of ten. Initially, CloudGenix offered excellent service, but since transitioning to Palo Alto, some express a slight dip in satisfaction, particularly in response time and expertise availability.

Deployment

Prisma SD-WAN's initial setup varies in complexity. Many find it straightforward, especially with networking knowledge, while others require assistance or face issues with integrations. Deployment times range from hours to days, influenced by network design and site requirements. Some users highlight the ease of setup with minimal downtime, while others encounter challenges with routing and specific applications. In certain cases, the involvement of Palo Alto's team aids in addressing difficulties.

Scalability

Prisma SD-WAN is praised for effectively supporting large and complex networks, making it suitable for global enterprises and various scenarios. Users across multiple locations report seamless scalability, with ratings of up to ten out of ten for scalability. Deployment is efficient, requiring minimal effort for adding new sites, facilitated by features like cloud management and automated scripts. Licensing influences scalability, but appropriate plans ensure effortless expansion, as reported by organizations managing hundreds of branches or thousands of users.

Stability

Prisma SD-WAN demonstrates high stability, consistently rated between eight and ten. It has improved over time, addressing past issues like TCP proxies and route advertisement. Users highlight zero downtime with cloud hosting and effective failover strategies. While minor bugs exist, they are generally resolved promptly. The platform's management is straightforward and reliable, contributing to its perception as stable and solid. Some minor complications arise with the new appliance, yet transitions are handled smoothly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma SD-WAN Buyer's Guide for additional reliable information.