SonicWall Capture Client Reviews

Name: SonicWall Capture Client
Brand: SonicWall
Rating: 4.0 (8 reviews)

4.0 out of 5

8 reviews
100% willing to recommend

What is SonicWall Capture Client?

SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.

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SonicWall Capture Client is the #29 ranked solution in EDR tools and #40 ranked solution in endpoint security software. PeerSpot users give SonicWall Capture Client an average rating of 8.0 out of 10. Based on the analysis of the 8 most recent SonicWall Capture Client reviews, the overall sentiment is positive, with a sentiment score of 8.0. SonicWall Capture Client is most commonly compared to CrowdStrike Falcon: SonicWall Capture Client vs CrowdStrike Falcon. SonicWall Capture Client is popular among the small business segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

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Endpoint Protection Platform (EPP)

October 2024

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Featured reviews

LUIZ FERNANDO MARIANO SILVA

Data Office Protect - DPO at DATATRUSTY TECNOLOGIA

I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

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Winsley De Oliveira

Owner at ANOC

The biggest issue with SonicWall Capture Client is network latency. We have a 150-millisecond delay from the SonicWall Capture Client center. SonicWall should put some servers in South America so that we can be closer to the network on the internet. The solution's pricing should be improved, and the solution should be made more feasible.

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Fansa Kusuma

Network Security Engineer at PT Wahana Piranti Teknologi

Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex.

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SonicWall Capture Client mindshare

Product category:

As of November 2024, the mindshare of SonicWall Capture Client in the Endpoint Protection Platform (EPP) category stands at 0.6%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

SonicWall Capture Client offers a robust rollback feature to restore data after malware attacks. The management console, integration with SentinelOne, and comprehensive OS support, including older systems, are highly valued. Capture Security Center, RTDMI, and threat protection enhance security. Users appreciate ease of use, simple error removal, scalability, quick updates, and protocol search. The interface simplifies management and the serial number assists in firewall connectivity, making it attractive for various users.

"The threat protection feature of SonicWall Capture Client is most valuable."
"The product’s interface is easy to use."
"SonicWall Capture Client has a serial number to connect to your firewall."

Room for Improvement

SonicWall Capture Client requires improvements in resource consumption, as users experience high storage and memory usage causing performance issues. Users encounter network latency and find the user interface outdated. There are challenges with TenantCloud support, license management, and vulnerability reporting. Pricing could be more feasible, and additional servers in South America would reduce latency. Users report difficulty fully utilizing advanced licenses with Microsoft compatibilities affecting usage despite having necessary licenses.

"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"The implementation is not easy."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."

ROI

Users found SonicWall Capture Client significantly improved cybersecurity, reducing malware incidents, and saving considerable IT resources. It streamlined endpoint protection operations, leading to measurable cost savings. Many businesses reported faster detection and response times, enhancing overall security posture. They also appreciated its integration capabilities, which lowered the need for additional software.

Pricing

SonicWall Capture Client uses a SaaS model with yearly renewable licenses and no setup costs. Pricing is generally viewed as good; however, some see it as expensive, especially for small to medium-sized businesses. Costs may include partner services alongside licensing fees. In Indonesia, the cost is five hundred thousand rupiahs per endpoint. Comparatively, it may offer advantages over Fortinet, though Sophos is noted for its more flexible pricing structure.

"The product is very expensive."
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee.To me, the pricing for SonicWall Capture Client is four out of five."

Popular Use Cases

SonicWall Capture Client is primarily used for antivirus and endpoint protection by multiple organizations. It secures endpoint devices and servers, protecting users from malware and ransomware threats, particularly in challenging regions like Latin America. Companies implement it for thousands of users, while clients utilize its features for threat protection, Capture ATP, and web content filtering. The client is installed for safeguarding corporate computers and ensuring employee security.

Service and Support

SonicWall Capture Client's support varies among users. Some rate it highly for responsiveness and 24/7 assistance, while others feel issue resolution is slow. The support portal is praised for its accessibility, particularly for firewall-related matters. Some users employ support for password resets and log checks, highlighting its practical utility. However, response speed is noted as an area for improvement. On the contrary, several users have not used the technical support.

Deployment

SonicWall Capture Client's initial setup is generally straightforward and user-friendly, with most companies experiencing no significant difficulties. MySonicWall's knowledge base aids the process. Duration depends on the number of devices. Some organizations customize the setup for clients, though it can be more challenging for governmental entities. Users find check-ups in the management console helpful. Although some were not involved in deployment, experiences with the initial configuration were typically smooth and uncomplicated.

Scalability

SonicWall Capture Client is recognized for its scalability, allowing organizations to easily expand from small to large numbers of users. Users find it adaptable, with examples of significant licensing growth. It is praised for ease of scaling in various regions. While some users find the scaling process straightforward, others consider it moderately challenging. Small and medium-sized businesses often elect it for its versatility and user-friendly interface, leading many to rate scalability highly.

Stability

Users report mixed experiences with SonicWall Capture Client's stability. Some describe it as stable and reliable, protecting PCs from threats, while others note performance issues due to high resource consumption. SonicWall Capture Client serves as a stable platform in many cases, scoring seven out of ten for stability according to one user. Despite some feedback about system slowdowns, many users find it effectively keeps systems secure.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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