SonicWall Capture Client Reviews

Users found SonicWall Capture Client significantly improved cybersecurity, reducing malware incidents, and saving considerable IT resources. It streamlined endpoint protection operations, leading to measurable cost savings. Many businesses reported faster detection and response times, enhancing overall security posture. They also appreciated its integration capabilities, which lowered the need for additional software.

SonicWall Capture Client is a SaaS model with annual license renewals. Users report varied experiences, with some finding pricing cost-effective, particularly in comparison to vendors like CrowdStrike. However, others express dissatisfaction due to additional partner service costs and limited range for small to medium businesses. Pricing per endpoint in regions like Indonesia is competitive, but some enterprises face challenges with expensive solutions, especially when considering flexibility offered by competitors like Sophos.

• "The product is very expensive."
• "You have to pay for the solution, and a lot of customers do not want to pay."
• "Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee.To me, the pricing for SonicWall Capture Client is four out of five."

Organizations primarily use SonicWall Capture Client for endpoint protection. It serves as an antivirus and effectively prevents malware and ransomware attacks. Companies deploy it on various endpoint devices and servers, offering features such as Capture ATP, web content filtering, asset management, and EDR/EPP. This client assists in threat protection, safeguarding employees and their computers while intervening in potential cyber attack scenarios. Clients implement and manage it to maintain robust endpoint security.

Customer service for SonicWall Capture Client shows mixed responses. Some users highlight the prompt assistance even at late hours, while others mention delays in resolving issues. The support team is generally regarded as knowledgeable. However, the process can be time-consuming and exhausting, particularly due to the need for multiple log submissions. Many find the support portal accessible for firewall-related concerns. Improvements in response time and efficiency are desired by several users.

SonicWall Capture Client's initial setup is generally straightforward and user-friendly. Many find it simple, benefiting from a knowledgeable base on MySonicWall. Setup duration depends on the deployment scale, such as 500 clients and 20 servers taking about 30-40 minutes. Occasionally, complexities arise, especially for governmental entities requiring customization. While the process is usually clear, involvement varies, with some not experiencing it directly. Generally, companies report an easy implementation.

SonicWall Capture Client exhibits high scalability, evident from its flexible licensing allowing easy expansion from small to larger implementations. Entities mention its efficiency in accommodating increased user numbers without issue and note the ease of adding licenses as needed. Opinions point to uncomplicated scalability processes, suitable for businesses of varying sizes, including small and medium-sized ones, indicating its adaptability. This adaptability is noted for flexibility compared to other options requiring more considerable initial commitments.

Users report varying experiences with SonicWall Capture Client's stability. Some indicate performance issues due to high resource consumption, while others describe it as stable and reliable, with no issues protecting devices from threats. Despite differing opinions, it generally performs well, rated seven out of ten for stability and also noted for effective scalability. SonicWall Capture Client successfully safeguards PCs from attacks, maintaining their security and threat-free environment.