Splunk On-Call Reviews

Name: Splunk On-Call
Brand: Splunk
Rating: 4 (10 reviews)

4.3 out of 5

10 reviews
81% willing to recommend

2,187 followers

What is Splunk On-Call?

Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

Get the Splunk On-Call Buyer's Guide and find out what your peers are saying about Splunk On-Call, ServiceNow, New Relic and more!

Splunk On-Call is the #8 ranked solution in top IT Alerting and Incident Management solutions. PeerSpot users give Splunk On-Call an average rating of 8.6 out of 10. Splunk On-Call is most commonly compared to ServiceNow: Splunk On-Call vs ServiceNow. Splunk On-Call is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.

Helped 814,763 peers since 2012

Featured reviews

Wojtek Witowski

Product Owner at Danske Bank

We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's deployed on-premises. About 200 people were using this solution in my organization The flexible…

Read full review

David Mizrahi

Senior Back-end Engineer at Chegg Inc

The solution is used to track, communicate, and escalate issues The most valuable feature of the solution is helpdesk escalation. VictorOps has a feature that acknowledges the incident and escalates to the next level with a simple click of a button. Each level can continue to escalate the issue…

Read full review

Pramodh Yarlagadda

Cloud Architect at CSI GLOBAL LTD

Our company used the solution to provide infrastructure monitoring, IT alerts, and incident management for one of our customers. The project ended about six months ago. The alert calling feature is the best because notifications are delivered via phone calls or text messages. We have 150 users…

Read full review

Splunk On-Call mindshare

As of November 2024, the mindshare of Splunk On-Call in the IT Alerting and Incident Management category stands at 9.8%, down from 10.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Alerting and Incident Management

Key learnings from peers

Valuable Features

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The most valuable feature of the solution is helpdesk escalation."

Room for Improvement

"There could be improvements with communicating an incident or alert."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."

Pricing

"The price of the solution could be less expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Splunk On-Call Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Retailer

Construction Company

Non Profit

Media Company

Pharma/Biotech Company

University

Legal Firm

Energy/Utilities Company

Healthcare Company

Insurance Company

Educational Organization

Comms Service Provider

Transportation Company

Consumer Goods Company

Wholesaler/Distributor

Hospitality Company

Logistics Company

Outsourcing Company

Real Estate/Law Firm

Leisure / Travel Company

Marketing Services Firm

Agriculture

Recreational Facilities/Services Company

Wellness & Fitness Company

Compare Splunk On-Call with alternative products

Learn more about Splunk On-Call

Splunk On-Call was previously known as VictorOps.

Product Video

Splunk On-Call customers

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games