Everbridge IT Alerting vs Splunk On-Call comparison

Everbridge and Splunk are both solutions in the IT Alerting and Incident Management category. Everbridge is ranked #7 with an average rating of 8.0, while Splunk is ranked #13. Everbridge holds a 7.6% mindshare in IMS, compared to Splunk’s 4.7% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 81% of Splunk users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

1,419 Views
894 Comparison Views

100% willing to recommend

Splunk On-Call

Read 10 Splunk On-Call reviews

795 Views
517 Comparison Views

81% willing to recommend

Everbridge IT Alerting

Splunk On-Call

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Everbridge IT Alerting and Splunk On-Call compete in IT alerting and incident management. Based on feedback, Everbridge IT Alerting is favorable in support and pricing, while Splunk On-Call is regarded as more feature-rich.

Features: Everbridge IT Alerting includes robust communication, multi-channel integration, and real-time notification. Splunk On-Call offers automated scheduling, real-time collaboration, and advanced incident management.

Room for Improvement: Everbridge IT Alerting could enhance its feature set, simplify its integration capabilities, and improve scalability for larger organizations. Splunk On-Call may benefit from reducing deployment complexity, enhancing user interface intuitiveness, and offering more flexible support options.

Ease of Deployment and Customer Service: Everbridge IT Alerting provides a straightforward setup and responsive support ideal for any business size. Splunk On-Call's deployment requires more complexity but suits enterprises needing deep incident management functionalities.

Pricing and ROI: Everbridge IT Alerting tends to be cost-effective with lower initial setup costs and offers substantial ROI through efficient alerting. Splunk On-Call's higher pricing is justified by its comprehensive feature set, offering long-term ROI in streamlined operations.

To learn more, read our detailed Everbridge IT Alerting vs. Splunk On-Call Report (Updated: September 2025).

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Ranking in IT Alerting and Incident Management

7th

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk On-Call

Ranking in IT Alerting and Incident Management

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 7.6%, down from 10.4% compared to the previous year. The mindshare of Splunk On-Call is 4.7%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Market Share Distribution
Product	Market Share (%)
Everbridge IT Alerting	7.6%
Splunk On-Call	4.7%
Other	87.7%

IT Alerting and Incident Management

Featured Reviews

reviewer1846215

Crisis Management Director at a healthcare company with 10,001+ employees

Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event

I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.

Read full review

Wojtek Witowski

Product Owner at Danske Bank

Allows us to create flexible schedules for on-call rotations

For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that. They had some sort of internal chat functionality where if we got an alert, we could write to somebody else and ask them for help, but that was super cumbersome. There could be improvements with communicating an incident or alert. Imagine you call the help desk and you say that your computer is broken and then they say, "Actually, the internet is broken, so let us forward your alerts to the network people." And the network people say, "Actually, the electricity is the problem, so let us forward it to the electricity people." Basically, you could send the alert between the support teams inside the company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The rotation and replacement options save our managers a lot of time."

"A robust solution with multiple modules that can be leveraged."

"One key aspect of the solution is that it can send information very quickly and is connected to different nodes."

"It's very customizable. For instance, if you're going on vacation this week, you go to your calendar and say, "I'm off this week, make the secondary the primary." And that's done on-the-fly. It's very responsive. It's very user-friendly."

"The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list."

"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster."

"The response time is real-time alerting. It is very helpful, because it makes things a lot easier. All we have to do is put a circle around a geo-fence and shoot off a message."

"Even in the first few months, we realized some of those benefits around shortening the time to resolution."

More Everbridge IT Alerting pros

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."

"The most valuable feature of the solution is helpdesk escalation."

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

"The alert calling feature is the best because notifications are delivered via phone messages."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

Cons

"I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see."

"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."

"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."

"Their integration capabilities are still progressing, but not quite where we'd like to see them yet. They're moving there with that orchestration capability where they're seeing the potential of an API-first mentality. So instead of trying to build custom connections into everything, you open up APIs to allow other systems to talk to IT Alerting and allow IT Alerting to talk to other systems. There is room for improvement, but they get it."

"The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance."

"The solution's non-targeted communication with external parties could be enhanced."

"An ability to get to the database that houses our information would be great. Currently, we are at the mercy of Everbridge and, if they do not have the function built, we cannot gather the information that we would like."

"The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."

More Everbridge IT Alerting cons

"The solution can be improved by including a wider list of permissions."

"Should have more YouTube webinars."

"There could be improvements with communicating an incident or alert."

"The third-party configuration tool could be easier to use."

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

Pricing and Cost Advice

"The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market."

"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."

"Pricing is reasonable."

"For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price."

"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."

"Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."

"As far as I'm aware, there are no costs beyond the standard licensing fees."

"The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting."

More Everbridge IT Alerting pricing and cost advice

"The price of the solution could be less expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

11%

Performing Arts

Healthcare Company

Computer Software Company

30%

Performing Arts

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	22

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

See all answers

What advice do you have for others considering Everbridge IT Alerting?

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...

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Compared 39% of the time

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Compared 38% of the time

ServiceNow vs Splunk On-Call

Compared 11% of the time

SolarWinds Web Help Desk vs Splunk On-Call

Compared 11% of the time

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Product Reports

Buyer's Guide

Everbridge IT Alerting

October 2025

Download Everbridge IT Alerting product report

Buyer's Guide

Splunk On-Call

September 2025

Download Splunk On-Call product report

Also Known As

No data available

VictorOps

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

September 2025

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