Everbridge IT Alerting vs Splunk On-Call comparison

Everbridge and Splunk are both solutions in the IT Alerting and Incident Management category. Everbridge is ranked #7 with an average rating of 8.0, while Splunk is ranked #12. Everbridge holds a 7.8% mindshare in IMS, compared to Splunk’s 4.3% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 81% of Splunk users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

1,368 Views
876 Comparison Views

100% willing to recommend

Splunk On-Call

Read 10 Splunk On-Call reviews

809 Views
542 Comparison Views

81% willing to recommend

Everbridge IT Alerting

Splunk On-Call

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

Everbridge IT Alerting and Splunk On-Call compete in IT alerting and incident management. Based on feedback, Everbridge IT Alerting is favorable in support and pricing, while Splunk On-Call is regarded as more feature-rich.

Features: Everbridge IT Alerting includes robust communication, multi-channel integration, and real-time notification. Splunk On-Call offers automated scheduling, real-time collaboration, and advanced incident management.

Room for Improvement: Everbridge IT Alerting could enhance its feature set, simplify its integration capabilities, and improve scalability for larger organizations. Splunk On-Call may benefit from reducing deployment complexity, enhancing user interface intuitiveness, and offering more flexible support options.

Ease of Deployment and Customer Service: Everbridge IT Alerting provides a straightforward setup and responsive support ideal for any business size. Splunk On-Call's deployment requires more complexity but suits enterprises needing deep incident management functionalities.

Pricing and ROI: Everbridge IT Alerting tends to be cost-effective with lower initial setup costs and offers substantial ROI through efficient alerting. Splunk On-Call's higher pricing is justified by its comprehensive feature set, offering long-term ROI in streamlined operations.

To learn more, read our detailed Everbridge IT Alerting vs. Splunk On-Call Report (Updated: June 2025).

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

June 2025

Download the complete report

Helped 861,524 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Ranking in IT Alerting and Incident Management

7th

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk On-Call

Ranking in IT Alerting and Incident Management

12th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 7.8%, down from 9.5% compared to the previous year. The mindshare of Splunk On-Call is 4.3%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management

Featured Reviews

reviewer2405115

Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees

Provides good detection and escalation features to reduce downtime

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing specific situations. When we did the analysis, Everbridge IT Alerting was one of the main products in the markets adapted to our organization's expectations. Currently, we are using it for a different aspect. Overall, the solution gives a better understanding of the incident response aspect. It helps manage that kind of situation. The solution's detection and escalation features are crucial in reducing downtime. The solution's automation capabilities help quickly identify the right members and skills. Everbridge IT Alerting is deployed on the cloud in our organization. We tried to make the solution more independent. However, we tried one or two integrations, and they went well. You need to have the right skills to integrate the solution with other tools. I would recommend the solution to other users based on their industry and business requirements. Overall, I rate the solution an eight out of ten.

Read full review

Wojtek Witowski

Product Owner at Danske Bank

Allows us to create flexible schedules for on-call rotations

For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that. They had some sort of internal chat functionality where if we got an alert, we could write to somebody else and ask them for help, but that was super cumbersome. There could be improvements with communicating an incident or alert. Imagine you call the help desk and you say that your computer is broken and then they say, "Actually, the internet is broken, so let us forward your alerts to the network people." And the network people say, "Actually, the electricity is the problem, so let us forward it to the electricity people." Basically, you could send the alert between the support teams inside the company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The rotation and replacement options save our managers a lot of time."

"Valuable features include incident management and ease of integrations."

"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""

"People are able to join a bridge with one press of a button. It gives us the ability to contact the correct people via rules, based on conditions."

"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."

"It's very customizable. For instance, if you're going on vacation this week, you go to your calendar and say, "I'm off this week, make the secondary the primary." And that's done on-the-fly. It's very responsive. It's very user-friendly."

"You can program in rotations, shifts, and scenarios of different kinds and it allows you to page multiple people, or people in sequence, or a group of people simultaneously."

"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster."

More Everbridge IT Alerting pros

"The alert calling feature is the best because notifications are delivered via phone messages."

"The most valuable feature of the solution is helpdesk escalation."

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

Cons

"The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance."

"An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage."

"The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."

"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."

"The solution's non-targeted communication with external parties could be enhanced."

"Explanations are limited to 500 characters in description fields."

"I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see."

"The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."

More Everbridge IT Alerting cons

"The third-party configuration tool could be easier to use."

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"The solution can be improved by including a wider list of permissions."

"Should have more YouTube webinars."

"There could be improvements with communicating an incident or alert."

Pricing and Cost Advice

"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."

"I do not know about the licensing costs, but I know they're in groups, and there are permission caps. For example, you can have five admin accounts, and anyone can receive a notification. There's a mobile component too, which I find particularly useful, but it has to be a part of the contract."

"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."

"Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."

"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."

"It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions."

"For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price."

"As far as I'm aware, there are no costs beyond the standard licensing fees."

More Everbridge IT Alerting pricing and cost advice

"The price of the solution could be less expensive."

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

See recommendations

861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

32%

Financial Services Firm

11%

Manufacturing Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

See all answers

What advice do you have for others considering Everbridge IT Alerting?

See all answers

Ask a question

Earn 20 points

Comparisons

PagerDuty Operations Cloud vs Everbridge IT Alerting

Compared 37% of the time

xMatters vs Everbridge IT Alerting

Compared 17% of the time

ServiceNow vs Everbridge IT Alerting

Compared 17% of the time

OnSolve Platform for Critical Event Management vs Everbridge IT Alerting

Compared 10% of the time

Opsgenie vs Everbridge IT Alerting

Compared 10% of the time

More Everbridge IT Alerting Competitors

PagerDuty Operations Cloud vs Splunk On-Call

Compared 42% of the time

Opsgenie vs Splunk On-Call

Compared 40% of the time

ServiceNow vs Splunk On-Call

Compared 9% of the time

SolarWinds Web Help Desk vs Splunk On-Call

Compared 8% of the time

More Splunk On-Call Competitors

Product Reports

Buyer's Guide

Everbridge IT Alerting

July 2025

Download Everbridge IT Alerting product report

Buyer's Guide

Splunk On-Call

June 2025

Download Splunk On-Call product report

Also Known As

No data available

VictorOps

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

June 2025

Free Report: Everbridge IT Alerting vs. Splunk On-Call

Find out what your peers are saying about Everbridge IT Alerting vs. Splunk On-Call and other solutions. Updated: June 2025.

DOWNLOAD NOW

861,524 professionals have used our research since 2012.

See our Everbridge IT Alerting vs. Splunk On-Call report.

See our list of best IT Alerting and Incident Management vendors.

We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.