Everbridge IT Alerting vs Splunk On-Call comparison

Everbridge and Splunk are both solutions in the IT Alerting and Incident Management category. Everbridge is ranked #9 with an average rating of 8.0, while Splunk is ranked #13. Everbridge holds a 7.7% mindshare in IMS, compared to Splunk’s 4.6% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 81% of Splunk users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

1,433 Views
903 Comparison Views

100% willing to recommend

Splunk On-Call

Read 10 Splunk On-Call reviews

823 Views
535 Comparison Views

81% willing to recommend

Everbridge IT Alerting

Splunk On-Call

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Everbridge IT Alerting and Splunk On-Call compete in IT alerting and incident management. Based on feedback, Everbridge IT Alerting is favorable in support and pricing, while Splunk On-Call is regarded as more feature-rich.

Features: Everbridge IT Alerting includes robust communication, multi-channel integration, and real-time notification. Splunk On-Call offers automated scheduling, real-time collaboration, and advanced incident management.

Room for Improvement: Everbridge IT Alerting could enhance its feature set, simplify its integration capabilities, and improve scalability for larger organizations. Splunk On-Call may benefit from reducing deployment complexity, enhancing user interface intuitiveness, and offering more flexible support options.

Ease of Deployment and Customer Service: Everbridge IT Alerting provides a straightforward setup and responsive support ideal for any business size. Splunk On-Call's deployment requires more complexity but suits enterprises needing deep incident management functionalities.

Pricing and ROI: Everbridge IT Alerting tends to be cost-effective with lower initial setup costs and offers substantial ROI through efficient alerting. Splunk On-Call's higher pricing is justified by its comprehensive feature set, offering long-term ROI in streamlined operations.

To learn more, read our detailed Everbridge IT Alerting vs. Splunk On-Call Report (Updated: July 2025).

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Ranking in IT Alerting and Incident Management

9th

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk On-Call

Ranking in IT Alerting and Incident Management

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 7.7%, down from 10.1% compared to the previous year. The mindshare of Splunk On-Call is 4.6%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Market Share Distribution
Product	Market Share (%)
Everbridge IT Alerting	7.7%
Splunk On-Call	4.6%
Other	87.7%

IT Alerting and Incident Management

Featured Reviews

reviewer1846215

Crisis Management Director at a healthcare company with 10,001+ employees

Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event

I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.

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Wojtek Witowski

Product Owner at Danske Bank

Allows us to create flexible schedules for on-call rotations

For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that. They had some sort of internal chat functionality where if we got an alert, we could write to somebody else and ask them for help, but that was super cumbersome. There could be improvements with communicating an incident or alert. Imagine you call the help desk and you say that your computer is broken and then they say, "Actually, the internet is broken, so let us forward your alerts to the network people." And the network people say, "Actually, the electricity is the problem, so let us forward it to the electricity people." Basically, you could send the alert between the support teams inside the company.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important features are the scheduling capability and the integration with ServiceNow."

"Valuable features include having the Calendar built in. That allows for on-call rotation to be set once and left alone. Also, Slack Integration enables us to have all the information from an incident and discussions documented through Slack, without input."

"The most valuable feature is the support calendars."

"The post mortem reports are descriptive, indicating who joined the call and when."

"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."

"We have been able to use it to track and verify that people are on the bridge."

"People are able to join a bridge with one press of a button. It gives us the ability to contact the correct people via rules, based on conditions."

"I manage the platform, and I don't really use it. The scheduling aspect of it is valuable where you create your groups and then either manually or via API call, you can initiate an alert. It'll look at the schedule and only contact those people who are on-call. So, it takes the guesswork out."

More Everbridge IT Alerting pros

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

"The alert calling feature is the best because notifications are delivered via phone messages."

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

"The most valuable feature of the solution is helpdesk escalation."

Cons

"The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance."

"I would like to have a little bit more flexibility in the member portal."

"You have to create schedules in Everbridge. It would be better if it could tie into an existing solution, such as Microsoft Exchange or Google Calendar, so that you don't have to create it in both places. That's one thing it lacks right now. You can't just say, "Hey, look at this Microsoft calendar. That's what we want to use." You have to create it in Everbridge."

"The integration with other solutions needs improvement... Due to issues with the libraries provided by Everbridge, we have not been able to integrate IT Alerting with our incident management tool."

"One thing that could be improved would be to enable the mobile app to more easily display published calendars via the Member Portal. Currently, it is quite difficult."

"It could use more enhancement type integrations, but no improvements to functionality are needed."

"I would like them to add GPS going forward."

"The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident."

More Everbridge IT Alerting cons

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"Should have more YouTube webinars."

"The third-party configuration tool could be easier to use."

"The solution can be improved by including a wider list of permissions."

"There could be improvements with communicating an incident or alert."

Pricing and Cost Advice

"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting."

"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."

"The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market."

"Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."

"They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering."

"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."

"We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."

"The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting."

More Everbridge IT Alerting pricing and cost advice

"The price of the solution could be less expensive."

See which vendors are best for you

Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.

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867,497 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Computer Software Company

30%

Manufacturing Company

11%

Financial Services Firm

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	22

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Everbridge IT Alerting?

Everbridge IT Alerting is a cost-efficient solution.

See all answers

What needs improvement with Everbridge IT Alerting?

The solution's non-targeted communication with external parties could be enhanced.

See all answers

What advice do you have for others considering Everbridge IT Alerting?

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...

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Comparisons

PagerDuty Operations Cloud vs Everbridge IT Alerting

Compared 33% of the time

xMatters vs Everbridge IT Alerting

Compared 16% of the time

HPE OneView vs Everbridge IT Alerting

Compared 14% of the time

ServiceNow vs Everbridge IT Alerting

Compared 12% of the time

Opsgenie vs Everbridge IT Alerting

Compared 9% of the time

More Everbridge IT Alerting Competitors

PagerDuty Operations Cloud vs Splunk On-Call

Compared 41% of the time

Opsgenie vs Splunk On-Call

Compared 39% of the time

ServiceNow vs Splunk On-Call

Compared 10% of the time

SolarWinds Web Help Desk vs Splunk On-Call

Compared 10% of the time

More Splunk On-Call Competitors

Product Reports

Buyer's Guide

Everbridge IT Alerting

September 2025

Download Everbridge IT Alerting product report

Buyer's Guide

Splunk On-Call

August 2025

Download Splunk On-Call product report

Also Known As

No data available

VictorOps

Overview

Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Everbridge

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

July 2025

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