Ubiquiti UniFi Switches Reviews

Name: Ubiquiti UniFi Switches
Brand: Ubiquiti Networks
Rating: 4 (51 reviews)

Vendor: Ubiquiti Networks

4.1 out of 5

51 reviews
95% willing to recommend

248 followers

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What is Ubiquiti UniFi Switches?

Ubiquiti UniFi Switches are managed Gigabit switches (Available with 24 or 48 RJ45 Gigabit ports) designed to meet all your network needs while delivering excellent performance. The switches’ excellent network performance is combined with fiber connectivity that includes two SFP ports and the ability to process traffic without putting packet loss at risk.

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Ubiquiti UniFi Switches is the #3 ranked solution in top Ethernet Switches. PeerSpot users give Ubiquiti UniFi Switches an average rating of 8.2 out of 10. Ubiquiti UniFi Switches is most commonly compared to Cisco Ethernet Switches: Ubiquiti UniFi Switches vs Cisco Ethernet Switches. Ubiquiti UniFi Switches is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

Ubiquiti UniFi Switches

October 2024

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Featured reviews

Geoff Rubin

CEO at Forward Thinking Network Consultancy Ltd

We sell most of the switches for projects that require PoE switches. 95% of the switches we sell are PoE The customers who buy the access points use the standard Ubiquiti management systems because they're freeware tools. We usually get all the requests and materials from the customer, who knows…

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Waqas_Khan

Software Engineer at Usman Engineering Works

Before this particular product, we used TP-Link or D-Link switches. But two years ago, we switched to UniFi. We've been happy with them, even though they're more expensive than Omada switches. The extra price tag is worth it. Cisco is in a league of its own. The thing with Cisco is that it requires a significant time investment for setup and troubleshooting. For large corporations or enterprises with high traffic, you need something as solid as Cisco. But for small to medium-sized enterprises, Ubiquiti is a good option. It can handle that level of traffic. In large enterprises, you have a large IT team, so if something goes wrong, they can deploy multiple people to fix it. But in SMEs, you might only have a few people managing the entire network, with maybe one or two people per site. So, having something that can be managed from one place, where devices can easily be connected and recognized, is very convenient in that kind of environment.

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Alejandro Del Rosal

Business Development Manager at Comunicaciones Reunidas, S.L.

I would not recommend it because Ubiquiti doesn't have enough stock. They're moving their sales through their website, so it seems like they are shifting towards direct selling to end customers. I perceive this strategy as affecting my business. I don't want to work with a brand that makes efforts to take my customers away from me by moving them directly to their own sales channels. I don't think that's a good policy. Since 2019, after COVID, they have become a difficult company to resell for because they lack stock and have a lot of problems with product availability. They sell directly through their website, where anyone can buy their products at fixed prices, probably making it difficult for me to have a good profit margin. Also, their first-level support is lacking. It's hard to reach them for specific problems or to get higher-level support. This is why we are not recommending Ubiquiti right now. Overall, the product is very good. I would rate it a ten out of ten. If we're just talking about the product itself, it's really, really good. But everything else surrounding the product is not good. Reconsidering all the things around the product, I would rate it a six out of ten.

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Ubiquiti UniFi Switches mindshare

As of November 2024, the mindshare of Ubiquiti UniFi Switches in the Ethernet Switches category stands at 6.5%, down from 8.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Ethernet Switches

Key learnings from peers

Last updated Nov 3, 2024

Valuable Features

Ubiquiti UniFi Switches provide centralized management, easy-to-use interface, and reliable performance. Its integration with the UniFi management system allows seamless device and network configuration. Users appreciate the cost-effectiveness and open technology for implementing new features. The single-pane interface simplifies network management and monitoring, benefiting those with advanced requirements. Additionally, SD-WAN functionality enables remote management across locations and helps maintain network stability with minimal effort.

"The product's most valuable features include its robust performance and reliability."
"The price of Ubiquiti is worth it because the integration of the switches is seamless. It's like they just talk to each other."
"The customers who buy the access points use the standard Ubiquiti management systems because they're freeware tools. We usually get all the requests and materials from the customer, who knows exactly what he wants."

Room for Improvement

Ubiquiti UniFi Switches need better power supply reliability, enhanced security features, and simplified management console. The pricing should be more competitive, supported by improved technical assistance. The switches suffer from complex installation, firmware instability, and limited network visibility. They require more SFP+ ports and DNS lookup features and improved compatibility with other devices. Users face challenges with documentation and the lack of live support. The rapid end-of-life cycle and limited distribution in some regions also need attention.

"They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product."
"It's expensive."
"The pricing and scalability could be improved."

ROI

Many have not seen measurable ROI from Ubiquiti UniFi Switches, yet some report it improves management, costs less than Cisco, and enhances online processes. Users appreciate its reliable networking, configuration tools, and free software updates. Despite lack of metrics, they note a durable life cycle and one-time investment appeal for businesses not focused on detailed expenses. While some prefer Aruba, Ubiquiti's seamless integration and ease of deployment save time and suggest potential financial benefits.

Pricing

Ubiquiti UniFi Switches are cost-effective, offering a one-time purchase model without ongoing licensing fees, making them attractive for small to medium-sized businesses. They are positioned between budget-friendly Asian brands and high-end solutions like Cisco and Aruba, providing good value but potentially higher prices than some competitors in certain regions. While generally affordable, some users express concerns over availability and warranty terms. Pricing often results in significant savings compared to enterprise brands.

"The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase."
"Ubiquiti UniFi Switches is one of the most cost-effective solutions in the market"
"Ubiquiti is much more affordable than enterprise brands."

Popular Use Cases

Ubiquiti UniFi Switches are used by organizations primarily to manage local networks, supply power to access points and VoIP devices, support internet services, enhance network power availability, and speed up traffic. They support Wi-Fi solutions and VPNs, facilitate logistics scanning, and provide a reliable foundation for large campus networks. Customers deploy them in both small businesses and large enterprises for access control, video conferencing, and integrating multiple network segments using the UniFi Controller.

Service and Support

Feedback indicates mixed experiences with Ubiquiti UniFi Switches' support. Many users rely on online resources and community forums for assistance, while some find technical support adequate when they reach out, albeit with delays. Others report significant challenges in contacting support and receiving effective solutions. Support quality is inconsistent, often depending on external providers or resellers, rather than direct assistance from the manufacturer. Satisfaction levels range from high to criticism due to accessibility and responsiveness issues.

Deployment

Ubiquiti UniFi Switches' initial setup is generally user-friendly and quick, taking anywhere from minutes to a week, depending on complexity and experience. Users appreciate the straightforward process, especially with basic configurations. For advanced setups involving VLANs, time and expertise required increase. Some users leverage online resources or professional help. While most find it manageable, familiarity with networking concepts aids smoother installation. The setup allows flexibility and is well-supported by a reliable community.

Scalability

Ubiquiti UniFi Switches are generally considered scalable by users, suitable for small to medium-sized environments. Many users deploy them in setups with both limited and hundreds of users. While they integrate well with other switches, scalability might need advanced configuration for larger networks. Some users noted performance issues at high usage levels. Ubiquiti UniFi excels with moderate demands, with easy deployment, and flexibility, making it ideal for growing businesses without intensive enterprise requirements.

Stability

Ubiquiti UniFi Switches are generally stable, with positive feedback on reliability and performance. Users report occasional issues due to environmental factors, hardware faults, or network demands, but these are not uniformly experienced. Many rate stability highly, often describing the experience as rock-solid, though some mention concerns in specific use cases like enterprise settings. Good warranty support and user management are highlighted, while ventilated environments seem crucial for consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ubiquiti UniFi Switches Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

Retailer

Comms Service Provider

Educational Organization

Government

University

Financial Services Firm

Construction Company

Real Estate/Law Firm

Non Profit

Insurance Company

Healthcare Company

Media Company

Energy/Utilities Company

Hospitality Company

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Transportation Company

Consumer Goods Company

Marketing Services Firm

Agriculture

Logistics Company

Compare Ubiquiti UniFi Switches with alternative products

Learn more about Ubiquiti UniFi Switches

Ubiquiti UniFi Switches Are:

Easy to deploy
Simple to use
Affordable
Reliable and stable

Ubiquiti UniFi Switches Support These Three Output Modes:

PoE: Uses IEEE 802.3af standard to deliver up to 15.4W.
PoE+: Uses IEEE 802.3at standard to deliver up to 30W.
PoE++: Uses IEEE 802.3bt standard to deliver up to 60W.

Ubiquiti UniFi Switches Support These Three Input Modes:

US-8 (PoE, PoE+)
USW-Flex (PoE, PoE+, PoE++)
USW-Flex Mini (PoE, PoE+)

Ubiquiti UniFi Switches Features:

Scalability
Stability
Reliable hardware
Alarm alerting system
Dual-band
PoE+ flexibility
Fiber connectivity
User-friendly GUI
Mesh networking
Secure management
High speed
Excellent dashboards
Reporting and detailed analytics
Multi-site management
Deep packet inspection

Benefits of Ubiquiti UniFi Switches:

Ubiquiti UniFi Switches are silent because they are designed without a fan.
They help simplify your network infrastructure and cabling.
Ubiquiti UniFi Switches offer 24 to 48 port switch versions to work with.
Ubiquiti UniFi Switches provide redundant power if the internal power supply fails.
Ubiquiti UniFi Switches include the forwarding capacity to simultaneously process traffic on all ports at line rate without any packet loss.
Ubiquiti UniFi Switches are rated as affordable when compared with competitors.
Available with 24 or 48 RJ45 Gigabit ports
Configuration with Ubiquiti UniFi is easy; It's simple to configure or reconfigure an AP or gateway quickly.
By having a mobile app, Unifi makes it easy to check on sites and to configure APs individually if necessary.
With Ubiquiti UniFi Switches, you can operate your IP cameras and phones through a single network cable.

Reviews from Real Users

A PeerSpot user who is a Director of Technical Operations/CTO at a consultancy says "The ability to deploy quickly and then having one central location for all the settings are its most valuable aspects."

"The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable," says Doru I., Senior solutions architect at Aplix Technologies

Murali S., Management Consultant at a consultancy, explains that “For the world where you have to balance traffic and traffic loads and bandwidth, their GUI makes it really easy because the switches, though they are enterprise grade level two or level three switches, the GUI is designed so that it's easy to set up VLANs where you need to control your traffic so that your phones don't break up and get choppy because of other people loading the network down too heavily."

Ubiquiti UniFi Switches was previously known as UniFi Switches.