Ubiquiti UniFi Switches Reviews

We tend to use the solution when clients are not willing to spend money for Meraki or Aruba. We use them as switches.

The basic use case is going to be an office with as many as 100 users. I position them to have one access point cover 150 to 200 square feet or as much as 350 square feet - depending upon the height of the ceiling. It's usually in an office scenario. Whether circular or flat, they do really well facing down, which means you want to put them up top. If that's the use case, you put them on the ceiling. 

If I have a situation where the clients don't want to put it on the ceiling, I'll use the Access Point Flex HD, which is circular and I can place that on a desk or on a shelf or someplace and hide it. 

The value here with using the Ubiquiti products across the board is that they're almost all single-pane management and the single-pane management is included. It's a huge benefit. If you go with other brands and you have to pay extra or pay an annual fee to use it, there's a huge cost difference between let's say a Meraki Solution, which I would say for an enterprise is much better. If I have 20 sites and I'm doing hundreds of access points, I'm going to go to Meraki as already I have a budget. This is a bigger enterprise. 

This solution, however, is tailor-made to a small and medium business that may have three or four locations and you can manage it from a single point. I can either contract with a company that manages my portal for $10 a month. Or I can do it at Amazon or Google Compute, et cetera, or just in a cloud scenario. It's a really flexible solution and it's very cost-effective.

It's possible to scale the product.

The support is pretty much email-based and that's horrible for an enterprise product. I can't call anybody right away. I have to go back and forth with emails if I have a problem. The guys that work for me when we have to return them, generally speaking, we don't have issues, however, at $179 each, at some point, we don't waste time, we just buy another one. Then we'll get a few of them together and then we'll send them back due to the fact that it's easier to do it that way.

Overall, they are hard to source.

They don't play nice with vendors. They want you to buy it off their website. The website is often out of stock. It's really bad from that perspective. If I'm doing a project, I don't want to have to maintain a stock of equipment. I want to be able to buy it from a vendor right away.

The stability is not the greatest.

I've used the solution for more than 12 months. I've used the product for a while. 

I've had stability issues. It's not the most stable solution. Meraki is better.

The scalability is there. For example, if the company has five warehouses across the country and I want to deploy long-range access points, across the different warehouses, I can have them delivered, installed, and boom, I'm done. We just do that and it's great. If I want to manage them, I add them all to my portal. I can update them all in one shot. I can apply the security, I can do WPA and if I'm doing WPA2, I can change it to Radius. There are so many features there and it's easy to manage. If I want to replicate the installation, it's really easy. I just copy. The site's easy to build and it takes 10 minutes. It's much easier than Aruba, which has more steps.

They only offer email support. They need to have real phone support to avoid having to go back and forth over long amounts of time.

I'm also familiar with Meraki and Aruba, which are a bit more expensive, and may be better for larger setups. With Aruba, you do get better coverage than Meraki, however, it is on the more expensive side. 

The initial setup is easy, however, it's not enterprise-grade.

The pricing is very good and it's a great option for small or medium-sized organizations. It's around $179 a device. 

The issue is you can't buy them easily. That's the biggest downfall of Ubiquiti is they don't have a good supply chain and maybe that's indicative of the times. However, even prior to the coronavirus, the pandemic, we still had trouble getting them.

Most of the time I'm going to go with the Pro switches - the PoE 48 port switches, or, if it's a smaller branch office and they only have a few users, I do the 24 ports. I use the long-range Wifi 6 ones, or the short, the regular Wifi 6 ones, which they call the Wifi 6 Light, as well. 

Some of the time, depending upon the aesthetic, or the type of office, they don't want to put anything on the wall or in the ceiling. Therefore, I put there what they call the APUI. It's not the Wifi 6, however, it's pretty good. I'm trying to stick with Wifi 6 as I'm getting the best throughput pretty much throughout whenever I use it. There's an access point called the Access Point Flex HD which is the one I really like.

I'm neither a reseller or a partner with Ubiquiti. When I represent my clients, I give the clients some options. Sometimes they say, "We want to go with Ubiquiti." Or they want to go with Meraki. I don't make money on the sale of the equipment for the simple reason I don't want to be connected to one vendor. If I represent that vendor, that means I'm going to basically push that vendor. I don't want to do that. I want to give the client the best solution for them.

I'd rate the solution at an eight out of ten.

We have been using Ubiquiti UniFi switches both at home and in the office. We primarily use them for smaller networks, not in a large enterprise environment. They are suitable for environments with around ten to 20 people.

One of the most valuable features of Ubiquiti UniFi switches is their graphical interface and plug-and-play capability. They are software-configured and offer many PoE ports. 

Additionally, the firmware can be updated, allowing the switch to adapt to new rules. We have not had any outages, and they have a standard interface that has evolved to support both their standard and other PoE standards in recent years.

I would like to see improvements in their PBX-related features. The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem. For them to enter the PBX business, they should adopt a more open standard to allow wider compatibility.

We have been using Ubiquiti UniFi switches for more than ten years.

The switches are stable and there have been no outages. The PoE functionality works perfectly.

While we are satisfied with its use in small environments, other products may be needed in very large companies with more than 30 users. I have no experience with larger environments.

Before using Ubiquiti UniFi switches, we had Netgear switches. I have personal experience with Netgear switches.

The setup cost is reasonable, but there are companies in the business pushing more expensive solutions. Ubiquiti offers good cost-effectiveness yet might not be favoured by all resellers due to the lack of commissions.

We have looked into Ruckus, but found it to be more expensive without offering enough advantages.

I would recommend Ubiquiti UniFi switches to others, especially for smaller environments. However, without evaluating other products, they may not be suitable for large companies. 

Overall, I rate Ubiquiti UniFi switches nine out of ten.

UniFi Switches make it easier, so you don't have to move devices around. 

The central management is provided by the UniFi management system. You can manage everything from a single interface. The SDN mode that the entire unified system uses is a software-defined network format.

UniFi lacks the granularity.

UniFi could fit small to medium-sized networks or branch offices well.

I rate the solution’s scalability a four out of ten.

The initial setup is easy.

I rate the initial setup as four out of ten, where one is difficult, and ten is easy.

UniFi switches are pretty cost-effective and perform excellently, especially considering their price. If you are evaluating a small—to medium-sized deployment, UniFi switches are typically a great choice. UniFi products provide sufficient bandwidth and perform well in such implementations.

Ubiquiti UniFi Switches are highly capable and reliable. It's important to note that each switch can support only a limited number of PoE devices. While the switches are stable and easy to use, users must be aware that additional ports will not provide power once the PoE power budget is reached.

Ubiquiti UniFi Switches offer a robust and cost-effective solution with accessible deployment features. While other brands like Cisco provide comprehensive MDM solutions, UniFi's intuitive setup and affordability make it popular among small to medium enterprises. UniFi's comprehensive management capabilities enhance its convenience and appeal for various networking needs.

Ubiquiti UniFi Switches offer the ability to perform more advanced and creative switching tasks, such as traffic partitioning, traffic orchestration, and load balancing across multiple links. While some of these features are achievable with UniFi, they cannot be implemented at a very granular level. To achieve more detailed control, additional or different devices may be required.

The solution is not so difficult to integrate.

Overall, I rate the solution a seven out of ten.

The most valuable features of the solution include its ease of setting up VLANs and port management.

The routing capabilities of Layer 3 should be made easier to implement.

I have been using Ubiquiti UniFi Switches for six to eight months. I use the solution's latest version. My company has a reseller agreement with Ubiquiti.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, five people use the solution.

I rate the technical support an eight out of ten.

Positive

On a scale of one to ten, where one is easy and ten is difficult, I rate the initial setup of Ubiquiti UniFi Switches as a ten.

The solution is deployed on the cloud and on-premises.

The deployment phase takes fifteen minutes and requires the help of minimal staff.

I rate the pricing an eight on a scale of one to ten, where one is cheap, and ten is expensive.

There are no licensing fees, which is amazing and contributes to big cost savings.

I considered TP-Link Omada as one of the options before choosing Ubiquiti UniFi Switches. I chose Ubiquiti UniFi Switches because of its ecosystem.

To those planning to use the product, I would suggest they use SFP+ ports.

Ubiquiti UniFi Switches is a simple and reliable tool that is costly.

Overall, I rate the solution a ten out of ten.

The best use cases for the unmanned or the Layer two Ubiquiti UniFi Switches have been in small businesses, which are companies with less than 50 employees.

Ubiquiti UniFi Switches typically stay up and running when they're up and running. The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them. This feature is valuable, especially for smaller businesses or companies looking to save money. You don't need to pay a monthly fee to Cisco, HP, Aruba, or any other vendors. Ubiquiti UniFi Switches are really easy to do firmware updates.

I'd be willing to pay more for Ubiquiti UniFi Switches if they had some better support options behind them. When something goes wrong in an enterprise application, you need to be able to get a hold of someone. If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way.

I have used Ubiquiti UniFi Switches on and off for the last eight years.

I rate Ubiquiti UniFi Switches a nine out of ten for stability.

Ubiquiti UniFi Switches' scalability for layer two switches is as good as Cisco or HP switches.

I rate Ubiquiti UniFi Switches a seven out of ten for scalability.

I rate Ubiquiti UniFi Switches a seven out of ten for the ease of its initial setup.

Ubiquiti UniFi Switches' deployment is pretty quick. Having two people is helpful, but typically, a single person is enough to deploy the solution. The people deploying the solution would have to be at least above entry-level network engineers. Anyone can plug a network cable into a device, but configuring and working it within UniFi's scope, the LAN setup, and security would require above-entry-level network engineers.

The solution's pricing in the marketplace would probably be about three out of ten. There are some cheaper products out there, but they're definitely cheaper. Also, there are more expensive products that aren't better than Ubiquity.

You pay for the name when you get beyond the UniFi product line into products like Cisco and Aruba. Users choose the other products for their live person support, but most of it is the name.

I've used Ubiquiti's layer two switches. They have an enterprise version layer three that I've not gotten my hands on yet.

The same people who set up the solution are needed to monitor it. It doesn't require a lot of maintenance once they're up and running.

Overall, I rate Ubiquiti UniFi Switches a nine out of ten.

I use the solution in my company for Ubiquiti UniFi PoE Switch and EdgeSwitch.

The benefits experienced by our company from the use of the products stem from the costs attached to the tool.

The most valuable feature of the solution stems from the fact that it is a reliable product.

The reliability of certain products that fall under Ubiquiti UniFi Switches is an area of concern where improvements are required. The warranty time period available for the product needs to be increased. One of the downsides of the solution stems from the limited warranty that it offers to users.

The support team does not provide an option for users to directly call them. There is an online portal on which users need to raise tickets, making it a web-based approach. From an improvement perspective, there should be someone from the support team with whom users can speak via telephone.

I have been using Ubiquiti UniFi Switches for seven to eight years. I use the solution's latest version.

It is a fairly reliable but very stable solution.

Sometimes, there can be issues with the product, and users may need to work on the factory reset and deploy the solution again.

The product is scalable, but it can be a difficult task since there is a requirement to always bring in new stuff in the solution.

My company deals with a lot of clients who use the product.

I rate the technical support a seven out of ten.

Neutral

I have experience with switches from HPE.

My company chose to work with Ubiquiti UniFi Switches since it offers good reliability for its price.

The product's initial setup phase is very straightforward.

The deployment process is straightforward.

The solution is deployed on the on-premises and cloud models.

The solution can be deployed in fifteen minutes.

Not a lot of staff members are required to take care of the tool's deployment and maintenance.

The solution can be deployed with the help of our company's in-house team.

Apart from the basic licensing costs, there are no additional charges attached to the product.

Compared to Ubiquiti UniFi Switches, users may have to indulge in a lot of command line entries in Cisco, after which they need to manually pick up and build a picture. Ubiquiti UniFi Switches provides a complete visual glance to users at once.

I find Cisco to be a more reliable solution that offers a better performance in comparison to Ubiquiti UniFi Switches. Cisco comes at three times the price of Ubiquiti UniFi Switches.

The product improved our company's network performance, considering the web interface and the cloud management side that the tool provides, which allows us to keep track and have a glance at the power usage of various switches, including PoE switches and the other switches that fall under Ubiquiti. In our company, the tool allows us to see the power delivery of the switches from different ports across multiple units. The tour also allows our company to manage any drop in the performance of the switches and to see if there is any power drainage in the switches. In our company, the product allows us to look at these switches that need rebooting. You can get a combined interface of the switches and access points on the same portal, allowing you to get a better overview of your network.

The most valuable aspect of the product for network management stems from the web interface that the solution provides, along with the ability it provides to help users with the quick management of what goes on in their networks while being able to see the performance offered by each port. The product also helps users to see the speed and the connections on the ports in their environment. The cloud management area helps users to see and provide a visual overview of the number of switches and ports in their environments.

The PoE capability of the product has impacted our company's deployment of devices in a good way since it allows you to see which port has been used while being able to see what needs to be delivered and what are the power requirements. The product provides information if our company is low on power or over-utilizing switches.

Our company's experience with the interface and configuration tools provided by the product has been good since the solution provides visibility and is easy to use. With the product, you can do the SSH command line and use the visual GUI offered by the tool, which makes it an overall handy solution to use.

I recommend the product to those who plan to use it. The product is straightforward, easy to use, and fairly reliable.

I rate the overall tool a seven out of ten.

We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

I have been using Ubiquiti UniFi Switches for three years.

The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

The solution’s scalability is good.

I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

Overall, I rate the solution a nine out of ten.

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.