Ubiquiti UniFi Switches Reviews

We usually promote MikroTik routers, wireless routers, and Ubiquiti switches and access points. That's what we mainly work with.

We work with the hospitality sector and install a lot of switches in those facilities. This improves customer Wi-Fi performance and behavior. We usually solve issues with a combination of a switch plus access points, increasing performance and service across the entire network.

In general, the PoE capabilities of UniFi switches work well. We don't have many complaints about the PoE or the switches overall. The failure rate is very low. 

The controller is definitely one of Ubiquiti's key strengths. Also, the new feature where you can see what's connected to each port using the app is very cool.

It's very easy to deploy – much easier than MikroTik. It's very seamless and well-designed.

There is room for improvement in terms of customer service and support. 

In future releases, they could add sensors or devices like IoT. Something for power. 

We've had a long relationship with Ubiquiti. We've been working with them since 2013 or 2014.

The customer service and support are bad. They don't have local technical support. It's practically impossible to reach them. You can sometimes get help through the controller, but the professional support is very minimal. 

The people who answer are usually entry-level and can only address basic issues.

The cost is high. I will rate the pricing a nine out of ten, with ten being expensive. 

This product is more expensive than MikroTik switches.

I would not recommend it because Ubiquiti doesn't have enough stock. They're moving their sales through their website, so it seems like they are shifting towards direct selling to end customers. I perceive this strategy as affecting my business. 

I don't want to work with a brand that makes efforts to take my customers away from me by moving them directly to their own sales channels. I don't think that's a good policy.

Since 2019, after COVID, they have become a difficult company to resell for because they lack stock and have a lot of problems with product availability. They sell directly through their website, where anyone can buy their products at fixed prices, probably making it difficult for me to have a good profit margin. 

Also, their first-level support is lacking. It's hard to reach them for specific problems or to get higher-level support. This is why we are not recommending Ubiquiti right now.

Overall, the product is very good. I would rate it a ten out of ten. If we're just talking about the product itself, it's really, really good. But everything else surrounding the product is not good.

Reconsidering all the things around the product, I would rate it a six out of ten. 

One of the definite immediate benefits is something like the Spanning Tree Protocol, which prevents loops on the network. So, that's a definite advantage for our clients.

It also makes troubleshooting a lot quicker. If we're trying to find a port or a device, we can see which port it's connected to based on IP address, so that makes troubleshooting a lot quicker and easier.

So, all the features in Ubiquiti UniFi Switches increase our ability to troubleshoot and deploy.

I would rate the user interface a nine out of ten, with ten being the best. 

We like the centralized management of the switches. We like the fact that we can do all the management remotely on the cloud, without having to do a VPN into the client's infrastructure.

And, we found that the best solution for our typical clients, who are small to medium-sized, typically don't need the more expensive Aruba or Forti Switches, and those switches are just overkill for their environment. 

So, we find that UniFi is a happy medium between consumer-type switches and enterprise switches.

UniFi switches improved our client's network management for multiple devices.

Ubiquiti do has quite a rapid development team. For instance, up until recently, it was really frustrating because you couldn't resize a column to see the full name of a device. But that was addressed quickly. So, things get addressed with the regular new versions that roll out. 

However, one area for improvement would be having a web interface directly on the device itself. That's the one thing that makes them more difficult for less experienced technicians to configure.  Ubiquiti UniFi Switches don't have a web interface that you can use to configure them directly.

I have been with this product for ten years. 

It's stable.

UniFi switches' scalability features are useful.

Finding a device by IP address is very helpful for troubleshooting. The Spanning Tree Protocol is a definite step above managed switches.

I work with small and medium-sized business customers.

We get good support from our reseller, but I find Ubiquiti's technical support not great at all.

I've only dealt with Ubiquiti's technical support once or twice in ten years. It's difficult to get in touch and get feedback from them.

I have experience with Cisco and Fortinet switches. The advantage of Cisco and Fortinet switches is that they have a web interface for configuration.

It is very easy to deploy. The deployment time depends on the environment. A single device is a near instant. You just adopt it. Adding to an existing setup is quick. 

Doing a whole new network with VLANs and whatnot takes longer, but adding to a configured network is very easy because you don't have to set up VLANs on the switch again.

I would rate my experience with the configuration an eight out of ten, with ten being easy. 

We generally have to have a PoE switch when we've got VoIP phones on-site. I don't see that as a clear win. It's like we're buying a PoE switch no matter what brand they choose. 

Only one person is enough to install and configure it. Moreover, maintenance is easy. 

Ubiquiti is very reasonable. However, they don't position themselves as an enterprise solution, but rather as a professional solution. 

They offer something like a network layer switches. They're not as feature-rich as some competitors, but that's perfect for small to medium-sized businesses.

Overall, I would rate the solution a nine out of ten. 

The most valuable features of the solution include its ease of setting up VLANs and port management.

The routing capabilities of Layer 3 should be made easier to implement.

I have been using Ubiquiti UniFi Switches for six to eight months. I use the solution's latest version. My company has a reseller agreement with Ubiquiti.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, five people use the solution.

I rate the technical support an eight out of ten.

Positive

On a scale of one to ten, where one is easy and ten is difficult, I rate the initial setup of Ubiquiti UniFi Switches as a ten.

The solution is deployed on the cloud and on-premises.

The deployment phase takes fifteen minutes and requires the help of minimal staff.

I rate the pricing an eight on a scale of one to ten, where one is cheap, and ten is expensive.

There are no licensing fees, which is amazing and contributes to big cost savings.

I considered TP-Link Omada as one of the options before choosing Ubiquiti UniFi Switches. I chose Ubiquiti UniFi Switches because of its ecosystem.

To those planning to use the product, I would suggest they use SFP+ ports.

Ubiquiti UniFi Switches is a simple and reliable tool that is costly.

Overall, I rate the solution a ten out of ten.

The best use cases for the unmanned or the Layer two Ubiquiti UniFi Switches have been in small businesses, which are companies with less than 50 employees.

Ubiquiti UniFi Switches typically stay up and running when they're up and running. The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them. This feature is valuable, especially for smaller businesses or companies looking to save money. You don't need to pay a monthly fee to Cisco, HP, Aruba, or any other vendors. Ubiquiti UniFi Switches are really easy to do firmware updates.

I'd be willing to pay more for Ubiquiti UniFi Switches if they had some better support options behind them. When something goes wrong in an enterprise application, you need to be able to get a hold of someone. If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way.

I have used Ubiquiti UniFi Switches on and off for the last eight years.

I rate Ubiquiti UniFi Switches a nine out of ten for stability.

Ubiquiti UniFi Switches' scalability for layer two switches is as good as Cisco or HP switches.

I rate Ubiquiti UniFi Switches a seven out of ten for scalability.

I rate Ubiquiti UniFi Switches a seven out of ten for the ease of its initial setup.

Ubiquiti UniFi Switches' deployment is pretty quick. Having two people is helpful, but typically, a single person is enough to deploy the solution. The people deploying the solution would have to be at least above entry-level network engineers. Anyone can plug a network cable into a device, but configuring and working it within UniFi's scope, the LAN setup, and security would require above-entry-level network engineers.

The solution's pricing in the marketplace would probably be about three out of ten. There are some cheaper products out there, but they're definitely cheaper. Also, there are more expensive products that aren't better than Ubiquity.

You pay for the name when you get beyond the UniFi product line into products like Cisco and Aruba. Users choose the other products for their live person support, but most of it is the name.

I've used Ubiquiti's layer two switches. They have an enterprise version layer three that I've not gotten my hands on yet.

The same people who set up the solution are needed to monitor it. It doesn't require a lot of maintenance once they're up and running.

Overall, I rate Ubiquiti UniFi Switches a nine out of ten.

We use the platform to support our wireless infrastructure in a building. The facility serves multiple functions across different floors, including a showroom where we provide internet access to clients.

The product has significantly improved our organization's connectivity and operational efficiency. We have observed a 19% improvement in process efficiency, which is attributed to the solution's reliable performance and effective management.

The product's most valuable features include its robust performance and reliability. The latest models handle our current and future demands efficiently, and their integration with other tools has been highly beneficial for managing our network.

They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product. Additionally, expanding compatibility with other network management tools could improve its utility.

We have been using Ubiquiti UniFi Switches for approximately one year.

The product is stable. 

The product is scalable. It is designed to handle current and future network demands efficiently, allowing us to expand our infrastructure without issues.

We previously used HP solutions. We switched to Ubiquiti UniFi for better performance and more advanced features.

The initial setup was straightforward. Our in-house team, including myself, a Cisco-certified engineer, efficiently managed the process, which was completed without major complications.

We implemented the product with the help of our in-house team. 

The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase.

We also evaluated Cisco solutions. However, Cisco was too expensive, and Ubiquiti UniFi offered a more cost-effective solution with competitive performance.

I recommend Ubiquiti UniFi Switches to others and rate it a ten. 

UniFi Switches make it easier, so you don't have to move devices around. 

The central management is provided by the UniFi management system. You can manage everything from a single interface. The SDN mode that the entire unified system uses is a software-defined network format.

UniFi lacks the granularity.

UniFi could fit small to medium-sized networks or branch offices well.

I rate the solution’s scalability a four out of ten.

The initial setup is easy.

I rate the initial setup as four out of ten, where one is difficult, and ten is easy.

UniFi switches are pretty cost-effective and perform excellently, especially considering their price. If you are evaluating a small—to medium-sized deployment, UniFi switches are typically a great choice. UniFi products provide sufficient bandwidth and perform well in such implementations.

Ubiquiti UniFi Switches are highly capable and reliable. It's important to note that each switch can support only a limited number of PoE devices. While the switches are stable and easy to use, users must be aware that additional ports will not provide power once the PoE power budget is reached.

Ubiquiti UniFi Switches offer a robust and cost-effective solution with accessible deployment features. While other brands like Cisco provide comprehensive MDM solutions, UniFi's intuitive setup and affordability make it popular among small to medium enterprises. UniFi's comprehensive management capabilities enhance its convenience and appeal for various networking needs.

Ubiquiti UniFi Switches offer the ability to perform more advanced and creative switching tasks, such as traffic partitioning, traffic orchestration, and load balancing across multiple links. While some of these features are achievable with UniFi, they cannot be implemented at a very granular level. To achieve more detailed control, additional or different devices may be required.

The solution is not so difficult to integrate.

Overall, I rate the solution a seven out of ten.

All we have is WiFi extenders and ceiling signal extenders. They likely bear another name. I think they function extremely well.

We use internet signals for our TV almost daily and have TV all across the place. Behind the counter, we have a system.

We occasionally live-stream some of the events that take place here, therefore a reliable system is definitely required. 

We use social media frequently, and a large number of people who come and go really use our wifi.

It was recommended to me by an IT professional, so I went with it. He said, "It's a bit pricey, but it won't let you down." And it didn't, it's been working.

I would like to see the pricing improved.

I have a price for the system in Poland, which is expressed in Polish zlotys. 

The quote is for seven of those routers, a switch, and all related hardware that goes with it. 

The quoted amount of 18,000 Polish Zlotys, which is in euros is approximately 4.8. Therefore, the system in Poland is more than $3,700 USD.

I believe it will be the solution to our difficulties in Poland.

The pricing is the only thing I have a problem with. We still haven't finalized what we are going to do in that case.

I have been working with Ubiquiti UniFi Switches for three or four years.

We are not working with the latest version, it is three or four years old.

We have not had any issues with the stability of this solution.

I have no issues with the performance of Ubiquiti UniFi Switches.

The equipment, in my opinion, is really good.

Ubiquiti UniFi Switches are scalable.

It performs all of its stated functions exactly as promised.

There may have been as many as 20 at one time. While it's not a lot, we use a lot of it. 

We consume a lot of bandwidth ourselves and upload a lot of streaming and other content while working here. 

At any given moment, we may have up to 10 of our own appliances running. It isn't a lot, but we need stability, the assurance that it won't fail us, and that it is reliable.

I have not contacted technical support. I have read through the documentation.

That's what the person who gave me the recommendation here does. He knew what he was doing. The initial setup was easy for him.

We haven't had any issues at all since he put it. Now, I'm impressed as I learn more about it and read. It's an excellent system.

It doesn't require any maintenance.

I have not seen a return on investment.

It is expensive.

I am in Ireland. I run a business in Ireland. Additionally, I run a business in Poland. I wanted to look and see what the history of the Ubiquiti system was because the company in Poland is a hostel and we need to run a WiFi system.

I was conducting some research since I run a hostel in Poland where we frequently experience issues with our visitors' access to the internet. 

We require a wireless mesh solution that will enable numerous users to enter the facility simultaneously, provide decent access to all areas of the building, and allow us to exert a little bit more control than we now can.

If someone is interested in something, I would definitely recommend it. It is a little more expensive, but it will do the job. It is a high-quality product, and it won't let you down. 

I would rate Ubiquiti UniFi Switches a nine out of ten.

We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects.

Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users.

It's really easy to build one configuration and just apply it to new devices.

It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy.

This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.

Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame. If you buy Ubiquiti, you'll probably need to replace it in a period of time, but it's going to work flawlessly unless it gets hit with lightning. They don't survive lightning hits very well, but that's what insurance policies are for.

The stability is rock solid.

It's scalable. I wouldn't want to scale it up to 500 nodes per site. You probably need a bigger management system than what they have. There's a tune toward maybe 100 to 200 devices, and you can use search terms and write custom scripts to pull out particular variables that you want. If I want to have a plot of the number of access points with high re-transmission rates over the last month, that doesn't come by default out of the box. I had to write a script for that, but it was pretty easy. It's normal IT stuff. Every case is different.

For the companies that have 5-10 physical sites and 50-200 networking devices – not user devices – this is fine. I would say under 1,000 or 2,000 user devices but under 500 or 200 network devices. This is the sort of sweet spot for that, and it worked out really well for us. We looked at other options, and we just decided to go with this because it was working so well on a couple of our sites.

I have worked with Meraki, Lucent, and Cisco.

Compared to Cisco, unless you're going to have tens of thousands of devices, or you have a budget that nobody cares about, Ubiquiti is much easier to set up. It's not like the smaller things like the Netgears and D-Links where you need a configuration for each device. If lightning takes out a site and you have to rebuild that site, you have to go and rebuild each device. 

With Ubiquiti, I have a backup copy in the Cloud somewhere. I just download that, blast it onto the new controller, drop the new controller in, and replace any of the wiring that got burned and put in new access points. I can be back up and running in half an hour to two hours. It's amazingly easy because it's all centrally managed.

Once you've learned how to do a Ubiquiti setup, then everything else is like a rubber stamp. It's very trivial. I just copy a configuration and paste it into a new controller, and I'm up and running in half an hour. I can bring up five APs or 60 or 70 APs and if the wiring is done and we just have to go place the APs, that takes up the most time. It's physically climbing up the ladder and screwing the thing into the wall. 

For everything else with the software configuration, they do the auto-learn. They pick up their own address pool, and we're running them on separate VLANs from everything else. There's management VLAN that takes care of setting them up and pushing configurations out and doing updates. But there are the user VLANs. That's what people think that they're talking to when they are connecting with their cell phones or their laptops. That's all separate for security reasons.

For maintenance, we have just one guy who takes care of terminations and hanging APs. He does a lot of other things as well with DC Cat5 and Cat6 wiring and low voltage stuff. I'm the only one who does the software end of the management. So, it's really just two guys. 

Realistically, I don't have to do this. It's not something I even look at every day because it sends me a text message when there's something horrible going on. It sends me an email status message at 1:00 a.m. every day.

I would rate this solution 8 out of 10.

Cisco might be just one point higher, but twice as expensive. If you really want to save money, then you're getting down into the quality of five or six when you're talking about D-Link and Netgear.

The product is a simple and user-friendly software offering network protection and access controllers. Integrating everything into one solution makes it easy to manage and control all aspects of our network from a single place, which is crucial for our operations. These are the most valuable features of the product.

Ubiquiti products in India are very limited compared to other countries. It would be great if they could improve the distribution and access to these products in India. For example, I had to import some products from other countries because they were unavailable here.

In the next release, it would be beneficial to include a face recognition feature for door access control to enhance security and user convenience.

I have been using Ubiquiti UniFi Switches since 2020 for about four years.

It is a stable solution. When I started using it four years ago, I had issues with automatic updates a couple of times, but I haven't had any issues after that. It's been straightforward and stable for more than three years now.

It is a scalable solution. I initially had two access points and two to three cameras. Now, I have nearly 30 devices, and everything works fine.

Scalability has been fine for us. Our maximum usage is about 30 to 40% of our network bandwidth. We are a small company with a total capacity of 100 seats, so I foresee problems once we reach that capacity.

I have yet to interact with the technical support. I usually find solutions by Googling and using their help documents.

I used NETGEAR earlier. I switched because I couldn't scale. I also used unmanaged switches from other brands, but a friend recommended Ubiquiti for its manageability and design. Since then, I've been using Ubiquiti.

The initial setup was very straightforward. In this aspect, I haven't seen any other product do better than Ubiquiti.

Even though I am a software developer, I wanted to implement the product independently. It was a smooth process for me. I initially bought the USG, then the IBM Pro, followed by the switches, IP cameras, access controllers, and door access control. I gradually started buying whatever was available from Ubiquiti. It's just a matter of plugging them in. It takes two to three minutes to complete. The switches have been maintenance-free for the past few months.

Ubiquiti is much more affordable than enterprise brands like Aruba and Cisco, which makes it good for small and medium businesses. However, it's a bit expensive in India compared to other brands like D-Link and TP-Link.

UniFi switches have significantly enhanced our network management. One of the most impactful features has been the addition of VPN support a couple of years ago. It has greatly improved our routing capabilities. While VPN and routing are common features in networking equipment, I am particularly happy with how UniFi has implemented these functionalities.

The switches' PoE capabilities have made device deployment very easy. Over the last four to five years, I have never encountered any issues with them. I did the entire networking setup for our office and have been very satisfied with the overall networking experience with Ubiquiti.

I don't see any AI-specific features from Ubiquiti. It just connects us to the Internet. They may have added AI features in their new product lines, but I haven't seen them yet.

The product has helped me save a lot of time and money. The devices are efficient, and the network setup is stable. I no longer need to work on the network, saving me time and maintenance costs.

I have already recommended it to two of my colleagues' companies and helped implement it in a partner university.

I rate it nine out of ten. The only reason I should have given it a ten is the limited availability of their products in India.

We use Ubiquiti UniFi Switches internally and as part of our managed client service.

The main benefit we've experienced is the ability to support clients remotely, especially since our clients are spread across the Philippines. We no longer need to visit sites in person; instead, we can manage everything remotely using SD-WAN. Even simple tasks like restarting equipment can be done remotely.

We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN.  UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to support clients across different locations remotely. Additionally, we can even restart devices remotely through the UniFi SD-WAN.

We no longer need to physically visit sites for troubleshooting as much because issues can often be addressed remotely.

The product needs to improve its pricing. 

I have been using the product for five years. 

I rate the solution's stability a nine out of ten. 

We use the tool on a day-to-day basis. I rate its scalability a nine out of ten. 

Deploying the solution is easy. We're time-bound for each project, so we don't encounter issues deploying the product. Typically, we can deploy it within one day or even less.

We perform maintenance on Ubiquiti UniFi Switches based on the needs of our clients. Some clients require monthly maintenance, others quarterly, and some even weekly. We conduct checks and immediate replacements as necessary during these maintenance periods.

It's challenging to compare Ubiquiti UniFi Switches and other brands directly due to the significant price difference, especially between US brands like Cisco and Aruba versus others. However, compared to US brands, Ubiquiti UniFi Switches are more cost-effective. On the other hand, if compared with brands from China, it might seem expensive.

I rate its pricing as seven out of ten. We compare prices between the store and local distributors, especially for larger projects, and negotiate based on that.

In most cases, we advocate for an end-to-end Ubiquiti product solution. This includes using UniFi switches for various purposes, such as wireless controllers, PoE switches, and non-PoE switches.

The tool's product lines are good. The management tools, including the web app and mobile application, are easy to use. With them, I can support clients remotely and troubleshoot issues. Checking equipment statistics is simple. This flexibility is great for helping third-party clients.

Once installed, it is an "install and forget" device, requiring minimal attention or troubleshooting.

I rate the overall product a nine out of ten. I recommend it. Select the model that fits your customer or client requirements, and you're ready.

I am involved in the tool's design, implementation, and support.