Ubiquiti UniFi Switches Reviews

The most valuable features of the solution include its ease of setting up VLANs and port management.

The routing capabilities of Layer 3 should be made easier to implement.

I have been using Ubiquiti UniFi Switches for six to eight months. I use the solution's latest version. My company has a reseller agreement with Ubiquiti.

Stability-wise, I rate the solution a ten out of ten.

It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

In my company, five people use the solution.

I rate the technical support an eight out of ten.

Positive

On a scale of one to ten, where one is easy and ten is difficult, I rate the initial setup of Ubiquiti UniFi Switches as a ten.

The solution is deployed on the cloud and on-premises.

The deployment phase takes fifteen minutes and requires the help of minimal staff.

I rate the pricing an eight on a scale of one to ten, where one is cheap, and ten is expensive.

There are no licensing fees, which is amazing and contributes to big cost savings.

I considered TP-Link Omada as one of the options before choosing Ubiquiti UniFi Switches. I chose Ubiquiti UniFi Switches because of its ecosystem.

To those planning to use the product, I would suggest they use SFP+ ports.

Ubiquiti UniFi Switches is a simple and reliable tool that is costly.

Overall, I rate the solution a ten out of ten.

The best use cases for the unmanned or the Layer two Ubiquiti UniFi Switches have been in small businesses, which are companies with less than 50 employees.

Ubiquiti UniFi Switches typically stay up and running when they're up and running. The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them. This feature is valuable, especially for smaller businesses or companies looking to save money. You don't need to pay a monthly fee to Cisco, HP, Aruba, or any other vendors. Ubiquiti UniFi Switches are really easy to do firmware updates.

I'd be willing to pay more for Ubiquiti UniFi Switches if they had some better support options behind them. When something goes wrong in an enterprise application, you need to be able to get a hold of someone. If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way.

I have used Ubiquiti UniFi Switches on and off for the last eight years.

I rate Ubiquiti UniFi Switches a nine out of ten for stability.

Ubiquiti UniFi Switches' scalability for layer two switches is as good as Cisco or HP switches.

I rate Ubiquiti UniFi Switches a seven out of ten for scalability.

I rate Ubiquiti UniFi Switches a seven out of ten for the ease of its initial setup.

Ubiquiti UniFi Switches' deployment is pretty quick. Having two people is helpful, but typically, a single person is enough to deploy the solution. The people deploying the solution would have to be at least above entry-level network engineers. Anyone can plug a network cable into a device, but configuring and working it within UniFi's scope, the LAN setup, and security would require above-entry-level network engineers.

The solution's pricing in the marketplace would probably be about three out of ten. There are some cheaper products out there, but they're definitely cheaper. Also, there are more expensive products that aren't better than Ubiquity.

You pay for the name when you get beyond the UniFi product line into products like Cisco and Aruba. Users choose the other products for their live person support, but most of it is the name.

I've used Ubiquiti's layer two switches. They have an enterprise version layer three that I've not gotten my hands on yet.

The same people who set up the solution are needed to monitor it. It doesn't require a lot of maintenance once they're up and running.

Overall, I rate Ubiquiti UniFi Switches a nine out of ten.

I use the solution in my company for Ubiquiti UniFi PoE Switch and EdgeSwitch.

The benefits experienced by our company from the use of the products stem from the costs attached to the tool.

The most valuable feature of the solution stems from the fact that it is a reliable product.

The reliability of certain products that fall under Ubiquiti UniFi Switches is an area of concern where improvements are required. The warranty time period available for the product needs to be increased. One of the downsides of the solution stems from the limited warranty that it offers to users.

The support team does not provide an option for users to directly call them. There is an online portal on which users need to raise tickets, making it a web-based approach. From an improvement perspective, there should be someone from the support team with whom users can speak via telephone.

I have been using Ubiquiti UniFi Switches for seven to eight years. I use the solution's latest version.

It is a fairly reliable but very stable solution.

Sometimes, there can be issues with the product, and users may need to work on the factory reset and deploy the solution again.

The product is scalable, but it can be a difficult task since there is a requirement to always bring in new stuff in the solution.

My company deals with a lot of clients who use the product.

I rate the technical support a seven out of ten.

Neutral

I have experience with switches from HPE.

My company chose to work with Ubiquiti UniFi Switches since it offers good reliability for its price.

The product's initial setup phase is very straightforward.

The deployment process is straightforward.

The solution is deployed on the on-premises and cloud models.

The solution can be deployed in fifteen minutes.

Not a lot of staff members are required to take care of the tool's deployment and maintenance.

The solution can be deployed with the help of our company's in-house team.

Apart from the basic licensing costs, there are no additional charges attached to the product.

Compared to Ubiquiti UniFi Switches, users may have to indulge in a lot of command line entries in Cisco, after which they need to manually pick up and build a picture. Ubiquiti UniFi Switches provides a complete visual glance to users at once.

I find Cisco to be a more reliable solution that offers a better performance in comparison to Ubiquiti UniFi Switches. Cisco comes at three times the price of Ubiquiti UniFi Switches.

The product improved our company's network performance, considering the web interface and the cloud management side that the tool provides, which allows us to keep track and have a glance at the power usage of various switches, including PoE switches and the other switches that fall under Ubiquiti. In our company, the tool allows us to see the power delivery of the switches from different ports across multiple units. The tour also allows our company to manage any drop in the performance of the switches and to see if there is any power drainage in the switches. In our company, the product allows us to look at these switches that need rebooting. You can get a combined interface of the switches and access points on the same portal, allowing you to get a better overview of your network.

The most valuable aspect of the product for network management stems from the web interface that the solution provides, along with the ability it provides to help users with the quick management of what goes on in their networks while being able to see the performance offered by each port. The product also helps users to see the speed and the connections on the ports in their environment. The cloud management area helps users to see and provide a visual overview of the number of switches and ports in their environments.

The PoE capability of the product has impacted our company's deployment of devices in a good way since it allows you to see which port has been used while being able to see what needs to be delivered and what are the power requirements. The product provides information if our company is low on power or over-utilizing switches.

Our company's experience with the interface and configuration tools provided by the product has been good since the solution provides visibility and is easy to use. With the product, you can do the SSH command line and use the visual GUI offered by the tool, which makes it an overall handy solution to use.

I recommend the product to those who plan to use it. The product is straightforward, easy to use, and fairly reliable.

I rate the overall tool a seven out of ten.

We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

I have been using Ubiquiti UniFi Switches for three years.

The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

The solution’s scalability is good.

I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

Overall, I rate the solution a nine out of ten.

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.

We use the solution to manage your IT network and IT security. You must access the network using the UniFi Controller software to configure, monitor, and manage your network equipment. The UniFi system's performance is reliable.

Managing the switches, such as the main server router, is straightforward. If you use UniFi, it’s easy because everything is integrated into the product. You can discover and manage any connected device with just one piece of equipment, like the UniFi controller. This applies to both the wireless LAN and the wired LAN. UniFi products are simple to manage and help maintain a good network profile.

I have been using Ubiquiti UniFi Switches for 10 years.

The solution offers stable performance and is highly reliable. It is sensitive to various network demands and rarely encounters issues with payload handling. Users' main concerns relate more to user management than the physical hardware.

I rate the solution’s scalability a nine out of ten.

The support for Ubiquiti UniFi Switches is not satisfactory. If you purchase one, it can be difficult to get adequate support. There are issues with their support system, such as the refusal to accept returns or provide thorough analysis and solutions for problems. The support needs significant improvement, especially given the complexity of the technology.

When I visit the website to search for help, I don't find clear or useful guides. The resources available are not comprehensive, and I repeatedly search for relevant information.

If you have a problem with Ubiquiti UniFi Switches, it's not as easy to find straightforward documentation as with other companies like Microsoft or Cisco. With Cisco, for example, you can easily access regular, detailed information on configuring and deploying their devices. However, Ubiquiti's documentation can be less clear and harder to follow. You might find it challenging to locate specific instructions or examples of how others have solved similar issues. Despite this, some users are still satisfied with the overall performance and features of Ubiquiti UniFi Switches.

I used Ubiquiti UniFi Switches for service management and connected various devices and equipment within the technical center. The HP requirement is minimal, and the UniFi Switches are just Layer 2 switches. I've used them for many years without any issues.

I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

The return on investment for Ubiquiti UniFi Switches is promising because it requires only a one-time investment. These switches offer a reliable network and come with a comprehensive analysis tool, making them a good option for small—to medium-sized enterprises. 

I have extensive knowledge in managing Ubiquiti UniFi Switches. It is not yet determined if the issues are due to active connections or other factors. Now, let's focus on the solution delivered by the switch. The certification process is straightforward, which is crucial because our users rely on stable and secure connections.

UniFi Switches can manage everything from a single screen, making the solution user-friendly and secure. These switches are an excellent choice for enterprises using Microsoft services. We haven't encountered any technical or application issues because they are highly responsive.

Overall, I rate the solution a nine out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects.

Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users.

It's really easy to build one configuration and just apply it to new devices.

It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy.

This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.

Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame. If you buy Ubiquiti, you'll probably need to replace it in a period of time, but it's going to work flawlessly unless it gets hit with lightning. They don't survive lightning hits very well, but that's what insurance policies are for.

The stability is rock solid.

It's scalable. I wouldn't want to scale it up to 500 nodes per site. You probably need a bigger management system than what they have. There's a tune toward maybe 100 to 200 devices, and you can use search terms and write custom scripts to pull out particular variables that you want. If I want to have a plot of the number of access points with high re-transmission rates over the last month, that doesn't come by default out of the box. I had to write a script for that, but it was pretty easy. It's normal IT stuff. Every case is different.

For the companies that have 5-10 physical sites and 50-200 networking devices – not user devices – this is fine. I would say under 1,000 or 2,000 user devices but under 500 or 200 network devices. This is the sort of sweet spot for that, and it worked out really well for us. We looked at other options, and we just decided to go with this because it was working so well on a couple of our sites.

I have worked with Meraki, Lucent, and Cisco.

Compared to Cisco, unless you're going to have tens of thousands of devices, or you have a budget that nobody cares about, Ubiquiti is much easier to set up. It's not like the smaller things like the Netgears and D-Links where you need a configuration for each device. If lightning takes out a site and you have to rebuild that site, you have to go and rebuild each device. 

With Ubiquiti, I have a backup copy in the Cloud somewhere. I just download that, blast it onto the new controller, drop the new controller in, and replace any of the wiring that got burned and put in new access points. I can be back up and running in half an hour to two hours. It's amazingly easy because it's all centrally managed.

Once you've learned how to do a Ubiquiti setup, then everything else is like a rubber stamp. It's very trivial. I just copy a configuration and paste it into a new controller, and I'm up and running in half an hour. I can bring up five APs or 60 or 70 APs and if the wiring is done and we just have to go place the APs, that takes up the most time. It's physically climbing up the ladder and screwing the thing into the wall. 

For everything else with the software configuration, they do the auto-learn. They pick up their own address pool, and we're running them on separate VLANs from everything else. There's management VLAN that takes care of setting them up and pushing configurations out and doing updates. But there are the user VLANs. That's what people think that they're talking to when they are connecting with their cell phones or their laptops. That's all separate for security reasons.

For maintenance, we have just one guy who takes care of terminations and hanging APs. He does a lot of other things as well with DC Cat5 and Cat6 wiring and low voltage stuff. I'm the only one who does the software end of the management. So, it's really just two guys. 

Realistically, I don't have to do this. It's not something I even look at every day because it sends me a text message when there's something horrible going on. It sends me an email status message at 1:00 a.m. every day.

I would rate this solution 8 out of 10.

Cisco might be just one point higher, but twice as expensive. If you really want to save money, then you're getting down into the quality of five or six when you're talking about D-Link and Netgear.