I use the solution for connecting Ubiquiti access points.
System Administrator at Aquatec
A stable and useful product that provides information about the connectivity of ports
Pros and Cons
- "I can see which ports are connected and which ones are disconnected."
- "We need to upgrade everything too often."
What is our primary use case?
What is most valuable?
I can see which ports are connected and which ones are disconnected. This information is very useful.
What needs improvement?
We need to upgrade everything too often.
For how long have I used the solution?
I have been using the solution for six months.
Buyer's Guide
Ubiquiti UniFi Switches
October 2024
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
It's impossible to expand the network with old versions of devices. I manage around 30 devices.
Which solution did I use previously and why did I switch?
We have used cheaper products like TP-Link. Ubiquiti is a better alternative. It is more advanced.
How was the initial setup?
The initial setup is simple if we have the right version of the controller. We always need to upgrade the software. The products are not compatible with all the versions. I bought a new switch but couldn’t see it in my controller. The controller version was lower, and I couldn't upgrade it then.
What's my experience with pricing, setup cost, and licensing?
Compared to Cisco, the solution is not so expensive. However, it is a bit more expensive than TP-Link. The price could be improved.
What other advice do I have?
I recommend the product to others. Overall, I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Redeemer Baptist School
Straightforward setup and great tech support
Pros and Cons
- "I would gladly recommend Ubiquiti UniFi Switches."
- "I think they need to provide a better firewall solution."
What is our primary use case?
Our primary use case for Ubiquiti UniFi Switches is setting up a large campus network.
What needs improvement?
I think they need to provide a better firewall solution.
Availability has been an issue for us as well. There was a patch during the early days of the COVID 19 pandemic where it was really hard to get stock. We couldn't get what we wanted, so we had to choose non-POE switches. Eventually POE switches became available and that resolved the issues that we had earlier this year and last year.
For how long have I used the solution?
I have been working with Ubiquiti UniFi Switches for a couple of years.
What do I think about the stability of the solution?
Ubiquiti UniFi Switches are very stable.
What do I think about the scalability of the solution?
Ubiquiti UniFi Switches are scalable. We have around 600 users at the school we deployed the switches at.
How are customer service and support?
I am very satisfied with Ubiquiti's tech support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Alloy. We switched because Alloy was very hard to manage.
How was the initial setup?
The initial setup was very straightforward. However, a lot has been going on for many months. We are deploying 50 plus switches.
What about the implementation team?
We deployed the solution in-house.
What other advice do I have?
I would gladly recommend Ubiquiti UniFi Switches.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Ubiquiti UniFi Switches
October 2024
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
President at a comms service provider with 11-50 employees
A stable product that is simple to set up and has great network management, but new products need better integration into the management platform
Pros and Cons
- "Ubiquiti's network management and the way you can manage many different devices on a network are really nice."
- "New products don't integrate well with their management platform. Sometimes you have to go directly to the box or the switch to do the management."
What is our primary use case?
I'm using the switches in a small environment and they work great. I use them in my house, and I've also wired the church that I belong to. I have access points all over and have things connected to them.
What is most valuable?
The Ubiquiti network management stuff is really great. You can go to Cisco and other places to get it, but you'll pay a lot of money for that stuff and in a lot of cases, you don't need all that overhead. Ubiquiti's network management and the way you can manage many different devices on a network are really nice. You can manage the devices and get a lot of good statistics regarding traffic and who's doing what, so it's good.
What needs improvement?
The biggest thing I found with Ubiquiti was that they started coming out with different product lines, and that's okay, but those products don't integrate well with their management platform. Sometimes you have to go directly to the box or the switch to do the management.
For how long have I used the solution?
I have been working with this product for a couple of years.
What do I think about the stability of the solution?
I've had the switches running for a couple of years now, and I haven't had any problems at all.
What do I think about the scalability of the solution?
I have the solution in the church I belong to, and it runs great for daily operations. On the weekends and for special events, we have a lot of people there accessing the network and we've never had any problems. It seems to scale and work just fine.
How was the initial setup?
The switches are easy to install and connect. If you read the directions, it is pretty easy. That's the main thing I like about them.
What's my experience with pricing, setup cost, and licensing?
Everything was bought in a one-time buy as a capital investment, so there isn't any licensing.
What other advice do I have?
I really can't give any advice, other than, "Hey, the stuff is good, it just runs." It's so intuitive as far as how you configure and manage the switches.
What I would like to know better is for Ubiquiti, what is their strategy? Where are they going in the future? If I'm going to make an investment of buying these things, I would like to know more about what their strategy is in their product designs, when they're going to phase something out, and what they are going to replace it with.
It's not so much about hardware, but more about the compatibility going forward. Right now I realize that there are supply chain problems and things, but I don't know where those guys are going. They're definitely short on products or something because it's hard to get their products these days.
Ubiquiti's website could be a little bit better about explaining where they're going with network and surveillance products. I think they're coming out with some new things, but is the new stuff backward compatible with their old products? I don't know.
I hardly ever give anybody a ten out of ten, but I would give this solution a nine and a half. They're really good, and they just run.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Pride in Azure
Comes with port security, which allows blocking/disabling ports
Pros and Cons
- "The tool's most valuable feature is port security, which allows blocking/disabling ports. The ports also have PoE capability."
- "Ubiquiti UniFi Switches need to add DNS lookup features."
What is most valuable?
The tool's most valuable feature is port security, which allows blocking/disabling ports. The ports also have PoE capability.
What needs improvement?
Ubiquiti UniFi Switches need to add DNS lookup features.
For how long have I used the solution?
I have been working with the product since 2016.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate Ubiquiti UniFi Switches' scalability a nine out of ten.
How are customer service and support?
Ubiquiti UniFi Switches' support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's deployment is straightforward. The deployment took a week to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a five out of ten.
Which other solutions did I evaluate?
I evaluated Cisco before Ubiquiti UniFi Switches. Its cost was high.
What other advice do I have?
I rate Ubiquiti UniFi Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CAD Engineer at Pro av
A stable, reliable, and easy-to-deploy solution that can be used in the audio-visual industry
Pros and Cons
- "Ubiquiti UniFi Switches is a stable solution."
- "Ubiquiti UniFi Switches is not a cheap solution."
What is our primary use case?
I am in the audio-visual industry. All the TVs, PCs, mobile phones, iPads, and tablets connect to the solution.
What is most valuable?
Ubiquiti UniFi Switches is a stable solution.
What needs improvement?
Ubiquiti UniFi Switches is not a cheap solution.
For how long have I used the solution?
I have been using Ubiquiti UniFi Switches for over six years.
What do I think about the stability of the solution?
The solution's stability is very good.
I rate Ubiquiti UniFi Switches ten out of ten for stability.
What do I think about the scalability of the solution?
Around 50 customers are using Ubiquiti UniFi Switches.
I rate Ubiquiti UniFi Switches ten out of ten for scalability.
How was the initial setup?
The solution's initial setup is straightforward.
What about the implementation team?
The solution's deployment doesn't take too long and can be done within 10 to 15 minutes. To deploy the solution, you must have the controller, connect everything up, adopt it, and then go into your settings. It doesn't take long.
We are a small company, and I do all the deployment myself.
What's my experience with pricing, setup cost, and licensing?
With Ubiquiti UniFi Switches, you get what you pay for.
What other advice do I have?
I would recommend Ubiquiti UniFi Switches to other users because it is stable, reliable, and easy to deploy.
Overall, I rate Ubiquiti UniFi Switches ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Baobab College logo System Administrator at Baobab College
Beneficial user interface for monitoring, helpful online support, but better security needed
Pros and Cons
- "The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves, I use them in order to monitor all the devices."
- "Ubiquiti UniFi Switches can improve by putting more effort into security. There are not many options in security. Other solutions, you can filter, do access control, and functionality. Ubiquiti UniFi Switches provides all the basic network security where it's all about the password for someone to access the SSID on the network, but it doesn't go beyond advanced network features of packet filtering, monitoring, and managing users."
What is our primary use case?
I use Ubiquiti UniFi Switches to deploy new UniFi devices and to monitor the devices. I use it to find and manage users connected to those devices.
What is most valuable?
The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves, I use them in order to monitor all the devices.
What needs improvement?
Ubiquiti UniFi Switches can improve by putting more effort into security. There are not many options in security. Other solutions, you can filter, do access control, and functionality. Ubiquiti UniFi Switches provides all the basic network security where it's all about the password for someone to access the SSID on the network, but it doesn't go beyond advanced network features of packet filtering, monitoring, and managing users.
For how long have I used the solution?
I have been using Ubiquiti UniFi Switches for approximately nine years.
What do I think about the stability of the solution?
Ubiquiti UniFi Switches are stable.
What do I think about the scalability of the solution?
The scalability of Ubiquiti UniFi Switches is good. If I buy a new device, I only have to plug it in, it adopts and runs from then on.
We have approximately 600 users connected to the Ubiquiti UniFi Switches. I'm taking into account everyone who connects to the WiFi.
How are customer service and support?
The technical support from Ubiquiti UniFi Switches is good. I haven't had reason to contact them very often, but the few times I've contacted them, I've received the help I needed.
I haven't contacted them often because their self-service knowledge base is good. You always find information online about how to solve an issue before you reach out to support.
How was the initial setup?
The initial setup of Ubiquiti UniFi Switches is very easy.
What's my experience with pricing, setup cost, and licensing?
Ubiquiti is one of the cheapest WiFi network providers that provide a very good WiFi network, which is monitored and deployable. The price is very fair for the technology they're offering.
What other advice do I have?
My advice to others is Ubiquiti UniFi Switches is a good technique if you want to run it in a small business, where your major concern is not security. If you're not dealing with a data-sensitive organization, that deals in transactions, such as a bank, it's a good choice.
If you use SSP switches they go up to about 10GB per second which is fast on the network. You can use the switches on the core network. However, the only issue is the security aspect of it, you need to invest in something with higher-end security if you're dealing with an enterprise network, where you need proper data protection and user protection.
I rate Ubiquiti UniFi Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good throughput, flexible configuration, and many capabilities, but technical support could be improved
Pros and Cons
- "Because it's a managed switch, I have the ability to set controls and configure traffic priorities, VLAN ports, etc."
- "It would be nice if there was a way to label all of the ports on it so that I could include information about where the various connections go."
What is our primary use case?
Ubiquiti UniFi Switches does everything I need it to do. I've been pretty happy with it. It's a wired switch, that's what it does.
How has it helped my organization?
It performs better, has better throughput than my previous switch and it's also a managed switch, whereas my previous one was just a dumb switch.
This gives me more flexibility in how I configure it.
What is most valuable?
Because it's a managed switch, I have the ability to set controls and configure traffic priorities, VLAN ports, etc.
It doesn't really have anything that sets it apart from any other professional grade switch. It essentially does what they all do.
What needs improvement?
This falls under the category of a nice-to-have feature. It's not much of anything.
It would be nice if there was a way to label all of the ports on it so that I could include information about where the various connections go.
I have a wired switch in my server room that runs cabling throughout the facility, and it would be nice to be able to look at a port and immediately know the location and load on that port, and what's running on it.
For how long have I used the solution?
I have worked with Ubiquiti UniFi Switches for two years.
I have an EdgeSwitch 24.
What do I think about the stability of the solution?
In terms of stability, I like it pretty well, though one of the ports on it went dead about two or three weeks ago.
I am a little concerned about that, but it's not uncommon for a switch to have a bad port. I am keeping an eye on it to see if it continues to degrade or if I have only lost that one port. Apart from that, I am pretty pleased with it.
What do I think about the scalability of the solution?
It's a switch. You buy it based on how many ports you require. This one has 24 ports, and if I wanted to expand it, I would have to get a different model with more ports.
There are two SFP ports available for inserting and connecting to a different type of driver.
I'm not using them right now because I don't need them, but they are there in case I do.
We are a consulting firm. We do remote support for various customers. It's basically the in-house network that connects all of my workstations to each other and also gives us all access to the internet.
It's pretty stable right now. We don't have any immediate expansion plans. We hope to in the future, but for now, it's doing everything we need it to.
How are customer service and support?
Technical support has changed over the years.
I haven't needed any technical support with this switch. Although, I do have a lot of their other equipment, such as wifi access points and routers, and the like.
I don't want to say that they are worse than anyone else, but they are certainly not any better.
Which solution did I use previously and why did I switch?
I have almost exclusively worked with Ubiquiti products.
I have their EdgeSwitch product line.
As IT support consultants, we work for a wide range of companies, some of which are quite large. I am sure they have a wide range of products available.
They are networking hardware, which I usually don't get involved in because I work on the software side.
How was the initial setup?
It is not overly complicated. It all depends on which features you intend to use. If you don't want to change anything, you can run the thing pretty much plug and play out of the box. Aside from that, it all depends on how fancy you want to get with it.
One of the reasons I chose it was because it is flexible. Because you have to configure some things on it, it's obviously more difficult to set up than a simple unmanaged plug and place switch, but it's not overly difficult in my opinion.
This one that I am running now probably took me less than two hours to get it up and running and doing what I needed it to do.
What about the implementation team?
The deployment was completed entirely in-house.
We are not a large company. I do all of the maintenance and deployment myself.
What was our ROI?
We are not big enough to care about that kind of thing. I just need equipment that will help our business here, and it has done so so far.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees; you just purchase it and run it.
Occasionally there are upgrades to the firmware that you have to check for, download, and install. But, you basically buy it, set it up, and run it.
I suppose if I needed a support contract with them or something, there might be some annual fees or something like that, but I don't need that level of support.
The only other operating costs would be the power required to run it.
Pricing is somewhere in the middle. It is not as expensive as some of the other name brands, such as Cisco and other similar products. But nowadays, you pay as much for the name as you do for anything else. But I would say that it's in the middle.
What other advice do I have?
Ubiquiti may be about to or has already discontinued its Edge product line. They have upgraded their switches and routers to replace them. I don't have any of those, so I'm not familiar with them. I am not really sure, and I could be wrong about it discontinuing. I just saw some comments on some of the forums about this possibly happening.
It is somewhat dependent on the class. When compared to what I call home consumers, it is far superior because it has more capabilities. However, if I were to compare it to other commercial grades, such as Cisco and some of the others, I would rate Ubiquiti UniFi Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior solutions architect at Aplix Technologies
Easy setup for reliable switches
Pros and Cons
- "The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable."
- "It would be beneficial for us if Ubiquiti had a team of advanced data transportation specialists that we could get feedback from. We are not experts in data transportation, so having this sort of resource would be helpful for us."
What is our primary use case?
One of the primary use cases we have for this solution is integration with UDM/and WIFI access point.
What is most valuable?
The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable.
What needs improvement?
Firmware stability and accurate documentation regarding advanced networking.
For how long have I used the solution?
I have been using Ubiquiti UniFi switches for five years.
What do I think about the stability of the solution?
We were not having any issues.
What do I think about the scalability of the solution?
Having a range of customers with moderate needs, I'm not sure I can comment on the scalability.
How are customer service and technical support?
We have never needed to contact tech support.
Which solution did I use previously and why did I switch?
At my previous place of employment, we used NETGEAR. I'm not sure what my current employer was using before this solution.
How was the initial setup?
The initial setup was easy. We did run into a few funny bumps, but we got over them.
What's my experience with pricing, setup cost, and licensing?
Their pricing is reasonable and fair.
I would say: first read about networking, second, read about the hardware scope. Some people expect the machines to do magic by themselves; a little touch and knowledge should make a difference.
What other advice do I have?
UniFi is marketing a wide range of special purpose products to choose from.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Ubiquiti UniFi Switches Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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