Ubiquiti UniFi Switches Reviews

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

I'm using the switches in a small environment and they work great. I use them in my house, and I've also wired the church that I belong to. I have access points all over and have things connected to them.

The Ubiquiti network management stuff is really great. You can go to Cisco and other places to get it, but you'll pay a lot of money for that stuff and in a lot of cases, you don't need all that overhead. Ubiquiti's network management and the way you can manage many different devices on a network are really nice. You can manage the devices and get a lot of good statistics regarding traffic and who's doing what, so it's good.

The biggest thing I found with Ubiquiti was that they started coming out with different product lines, and that's okay, but those products don't integrate well with their management platform. Sometimes you have to go directly to the box or the switch to do the management.

I have been working with this product for a couple of years. 

I've had the switches running for a couple of years now, and I haven't had any problems at all. 

I have the solution in the church I belong to, and it runs great for daily operations. On the weekends and for special events, we have a lot of people there accessing the network and we've never had any problems. It seems to scale and work just fine.

The switches are easy to install and connect. If you read the directions, it is pretty easy. That's the main thing I like about them. 

Everything was bought in a one-time buy as a capital investment, so there isn't any licensing.

I really can't give any advice, other than, "Hey, the stuff is good, it just runs." It's so intuitive as far as how you configure and manage the switches.

What I would like to know better is for Ubiquiti, what is their strategy? Where are they going in the future? If I'm going to make an investment of buying these things, I would like to know more about what their strategy is in their product designs, when they're going to phase something out, and what they are going to replace it with.

It's not so much about hardware, but more about the compatibility going forward. Right now I realize that there are supply chain problems and things, but I don't know where those guys are going. They're definitely short on products or something because it's hard to get their products these days.

Ubiquiti's website could be a little bit better about explaining where they're going with network and surveillance products. I think they're coming out with some new things, but is the new stuff backward compatible with their old products? I don't know.

I hardly ever give anybody a ten out of ten, but I would give this solution a nine and a half. They're really good, and they just run. 

We deployed Ubiquiti UniFi Switches for our enterprise office-level network, establishing a multi-layer LAN network encompassing several locations connected via VPN side-to-side connections.

The entire management console of Ubiquiti UniFi Switches is beautifully designed, offering an intuitive interface for efficiently managing multiple locations and entities. With a single point of configuration, this system seamlessly extends its settings to all connected Ubiquiti devices. Furthermore, its unified interface seamlessly integrates additional features such as video surveillance, CCTV, and other functionalities within the environment.

Sometimes, the modern UI still lacks certain features the legacy UI provides. Users have to switch back and forth between the two UIs, which is annoying but manageable. The entire feature set from the legacy UI should be incorporated into the modern UI.

I have been using Ubiquiti UniFi Switches for three years.

The solution is very stable when you use it in an office environment. However, there's a distinction in stability when transitioning to the enterprise edition. This differentiation is crucial, particularly with the recent introduction of data-centre-grade products to the market earlier this year. When we initially ordered these switches, only the office branch was available. Consequently, our data centre's required data load exceeded the capacity of Ubiquiti switches. Due to the considerably higher data load, we had to distinguish between using them in an office environment and a data centre.

Ubiquiti switches reach their limitations beyond a network and internet capacity of approximately two GB synchronously.

The solution’s scalability is good.

I had experience with Cisco. If I had to compare the configuration process with Cisco enterprise switch and Ubiquiti UniFi Switches, I would always choose Ubiquiti UniFi Switches because of the UI experience. If I had to choose a data centre environment, I would choose Cisco or the HPE environment for switch-wise. They are capable of handling more load.

The initial setup is straightforward. Moreover, these switches offer many interesting features, especially when multiple switches are housed in a single rack. You can overlay augmented reality using your cell phone camera to gain additional information about cable names and their respective connections. The setup was deployed within two days in seven office branches, an entire data centre network with 50 devices.

The solution improves the process of getting online. Additionally, it provides a backup solution in case our primary ISP breaks down, which is seamlessly integrated and functions straight out of the box. The entire configuration wizard makes enterprise deployment straightforward. Moreover, Ubiquiti offers a unique system for setting up complex configurations like multi-pass, efficiently considering all the necessary elements for a modern deployment.

Overall, I rate the solution a nine out of ten.

I use Ubiquiti UniFi Switches to deploy new UniFi devices and to monitor the devices. I use it to find and manage users connected to those devices.

The most valuable feature of Ubiquiti UniFi Switches is the graphic user interface for monitoring, where you can see the status of the device in real-time. I use those features across the campus. I use the APs as my beacons to tell me whether the area of the school of the network is down or not. Those will be the first to alert me that there is a problem with the network or a device. They provide me with more than only monitoring themselves,  I use them in order to monitor all the devices.

Ubiquiti UniFi Switches can improve by putting more effort into security. There are not many options in security. Other solutions, you can filter, do access control, and functionality. Ubiquiti UniFi Switches provides all the basic network security where it's all about the password for someone to access the SSID on the network, but it doesn't go beyond advanced network features of packet filtering, monitoring, and managing users.

I have been using Ubiquiti UniFi Switches for approximately nine years.

Ubiquiti UniFi Switches are stable.

The scalability of Ubiquiti UniFi Switches is good. If I buy a new device, I only have to plug it in, it adopts and runs from then on.

We have approximately 600 users connected to the Ubiquiti UniFi Switches. I'm taking into account everyone who connects to the WiFi.

The technical support from Ubiquiti UniFi Switches is good. I haven't had reason to contact them very often, but the few times I've contacted them, I've received the help I needed. 

I haven't contacted them often because their self-service knowledge base is good. You always find information online about how to solve an issue before you reach out to support.

The initial setup of Ubiquiti UniFi Switches is very easy.

Ubiquiti is one of the cheapest WiFi network providers that provide a very good WiFi network, which is monitored and deployable. The price is very fair for the technology they're offering.

My advice to others is Ubiquiti UniFi Switches is a good technique if you want to run it in a small business, where your major concern is not security. If you're not dealing with a data-sensitive organization, that deals in transactions, such as a bank, it's a good choice.

If you use SSP switches they go up to about 10GB per second which is fast on the network. You can use the switches on the core network. However, the only issue is the security aspect of it, you need to invest in something with higher-end security if you're dealing with an enterprise network, where you need proper data protection and user protection.

I rate Ubiquiti UniFi Switches a seven out of ten.

I use the solution for connecting Ubiquiti access points.

I can see which ports are connected and which ones are disconnected. This information is very useful.

We need to upgrade everything too often.

I have been using the solution for six months.

I rate the tool’s stability a ten out of ten.

It's impossible to expand the network with old versions of devices. I manage around 30 devices.

We have used cheaper products like TP-Link. Ubiquiti is a better alternative. It is more advanced.

The initial setup is simple if we have the right version of the controller. We always need to upgrade the software. The products are not compatible with all the versions. I bought a new switch but couldn’t see it in my controller. The controller version was lower, and I couldn't upgrade it then.

Compared to Cisco, the solution is not so expensive. However, it is a bit more expensive than TP-Link. The price could be improved.

I recommend the product to others. Overall, I rate the tool an eight out of ten.

We primarily use the solution for access points. We want to improve the quality of the service by having devices on edge as well. We have all of the IPs converging on the switches and controlled by the controller. Sometimes we would notice quality issues. It may be due to the non-homogeneity of the networks, so we will aggregate the switches under Cisco. 

The devices are cheaper than Cisco. That's why we adopted them.

It offers very good control. 

It is easy to set up.

The solution is stable.

It can scale well. 

We will likely move to Cisco. We have been having issues with non-homogeneity. We'd like to have more stability.

We've been using the solution for five years.

It is a stable product. That said, the problem we have is the homogeneity of the network. We're not sure if this is caused by Ubiquiti or some other device. 

The solution is scalable. 

We have about 100 users on the solution, and we have 400 devices. 

We will increase usage if employees increase.

We've never contacted technical support. I'm not sure how their level of service would be. 

I've also used Cisco Switches. 

It is easy to set up the solution. 

With a small network with ten Ubiquiti switches, you and do it in two or three hours. A larger deployment would take longer. 

First, we set up the controller and then deploy the IPs and put them in the same network and configure everything. 

We have three people that are able to handle deployment and maintenance. They are engineers. 

We're able to handle the setup ourselves. We have enough experience to manage it in-house. 

We have witnessed an ROI while using the solution. 

The solution is fairly inexpensive. It does not cost as much as Cisco.

Right now, I am using them without a license. If we make a new purchase, we would need to buy a license. 

I'd recommend the solution to others. It is mostly stable; however, sometimes, we have some interruptions. 

I'd rate the solution seven out of ten.

Our primary use case for Ubiquiti UniFi Switches is setting up a large campus network.

I think they need to provide a better firewall solution.

Availability has been an issue for us as well. There was a patch during the early days of the COVID 19 pandemic where it was really hard to get stock. We couldn't get what we wanted, so we had to choose non-POE switches. Eventually POE switches became available and that resolved the issues that we had earlier this year and last year.

I have been working with Ubiquiti UniFi Switches for a couple of years. 

Ubiquiti UniFi Switches are very stable. 

Ubiquiti UniFi Switches are scalable. We have around 600 users at the school we deployed the switches at. 

I am very satisfied with Ubiquiti's tech support. 

Positive

We previously used Alloy. We switched because Alloy was very hard to manage. 

The initial setup was very straightforward. However, a lot has been going on for many months. We are deploying 50 plus switches.

We deployed the solution in-house. 

I would gladly recommend Ubiquiti UniFi Switches.