Ubiquiti UniFi Switches Reviews

We use Ubiquiti UniFi Switches for our Wi-Fi solution to support wireless devices.

This product is very reasonably priced.

I have not found any of the technical features to be particularly valuable.

The management of this product needs to be improved.

Cloud-based management would be a helpful feature.

I would like to be able to customize the SSID.

For now, I'm not able to manage my device via the Application installed on my server. I'm not able to manage the devices (lost of connection with the devices).

The installation is more a familial installation instead of a professional installation.

Need to be improve on my company side.

My company has been using these switches for about one year, but I have only been working with them for three months.

Sometimes this solution works, and sometimes it doesn't. What I have found is that for two access points, it seems to be stable. Beyond that, with three or four access points, it doesn't work.

We have 10 sites that use these switches. In my site, we have 20 users but they are not all connected via Wi-Fi. Some are instead connected using an ethernet cable.

In some sites, they have between 20 and 30 staff, and maybe 50% or 60% of them use Wi-Fi. Most of our devices are Android tablets. Also, some of the clients connect to the Wi-Fi as well.

It works well for small companies with open space. However, it is not viable for businesses with 500 or more people.

I have not been in contact with technical support.

Prior to Ubiquiti UniFi, we did not use another Wi-Fi switch.

The implementation was completed by the IT staff before me.

I don't know for now.

The price is very low and a good approach for a smaller company, with 10 to 15 people. 

I would rate this solution a five out of ten.

We primarily use the solution for our local network.

The solution's most valuable feature is its reliability.

We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.

The solution is stable.

The solution is scalable.

We've never had to reach out to technical support.

I've previously used other solutions, including Cisco, Brocade, and HP. We use all of these. It depends on what the client prefers or the budget of the project. There aren't big technical differences between any of these.

The initial setup was straightforward. Deployment took two to three days.

I handled the implementation myself.

You only have a one-time payment when you purchase the solution. The pricing isn't subscription-based. This particular solution is very cost-effective.

We use the on-premises deployment model. We're system integrators.

I'd rate the solution eight out of ten.

Our primary use case of this solution is to support our users by providing internet services and university academic system software resources.

I like the control one has with this solution; you manage everything from one central point. Everything including the devices and the switches. So the centralized management is one thing that I really like about Ubiquiti.

I've been using the solution for three months only, so I can't say if it is stable or not. But I've had no glitches or bugs so far. 

The Ubiquiti switches are my access switches. I use Cisco for my edge and I wanted to see if I can have some copying prototypes to so that I wouldn't have problems in the design. I'm yet to do that, if I can have a common configuration that's compatible with the Cisco switches for the core and for the distribution and then Ubiquity for the access. But I can't comment much on it yet.

I'm still using Cisco, but I switched to Ubiquity for the access because I want to leverage on the price tag on Ubiquity. 

The setup was straightforward. So far working on the solution has been a learning curve. I'm in Ghana and there's no training center here, so I learn by using the online tutorials. 

A vendor came to deploy the solution for me.

Yes, we have evaluated Tradenet, D-link, Huawei and Cisco too. 

I will rate this solution an eight out of ten.

The solution helps me manage the network far better than before. I can also manage VLANs and decide how much bandwidth the users should get.

The product is seamless and robust. We only had issues when there were power outages. The user interface is the most valuable feature. The tool is easy to use. I rate the ease of use an eight out of ten.

The initial deployment was a bit complex.

I have been using the solution for a year and three months.

The tool has been rock solid. I rate the stability a ten out of ten.

I have used Cisco’s switches and routers. We switched to Ubiquiti because it enabled us to manage the network.

The initial deployment was a bit complex, but we figured it out.

I have seen an ROI on the product. We can manage our users far better now.

The price should be improved.

We have consultants. We did not need to call the support team. With Ubiquiti, we get what we pay for. Overall, I rate the product an eight out of ten.

We primarily use the solution as a bridge to extend our LAN.

The solution is very good for expanding our LAN.

The product has proven itself to be stable.

The scalability is very good.

The installation itself is very easy.

I haven't found the cost of the solution to be too high.

Given that it has a portal, which is online, if it can be accessed remotely that would be ideal. If they can add that feature or if there is that feature, they need to make it public.

I'd like there to be better reporting for the solution.

I've used the solution for a couple of years at this point.

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance on offer.

The product is scalable. There are no issues if a company needs to expand it.

We have 30 people using Ubiquiti Switches in our organization.

We do plan to continue to use them.

I've never directly dealt with technical support. There hasn't been an issue that has required us to reach out. Therefore, I can't speak to how helpful or responsive they are in general.

The installation process is pretty straightforward. it's not overly complex or difficult.

Our local supplier in Zimbabwe is the one who has been doing all these configurations for me, however, the implementation is not that difficult. You can just use a manual to configure it. It's not much of a hassle. It's more like a plug-and-play solution. I am also using the wifi distribution access point. They are not a challenge at all. It took me less than five minutes.

We have a local supplier that has done our configurations. However, at this point, I have acquired enough knowledge to be able to do it by myself.

For what I'm using Ubiquiti for, there hasn't been any need for licenses as it's more like a plug-and-play setup. I'm just using a portal, which is free as well. There hasn't been much cost involved in using the solution.

We are a customer and end-user. We don't have a business relationship with Ubiquiti.

I'm using the latest version of the solution at this time. I cannot speak to the exact version number.

I'd rate the solution at a nine out of ten overall.

I would definitely recommend the product to other users and companies.

We primarily use the solution to enhance the availability of power on our network. It's also used to speed up the traffic.

The interface and the duality are the solution's most valuable features.

Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. 

The solution could use a central console to manage all devices.

I've been using the solution for about one year.

The solution is stable. Up until now, we haven't experienced any issues.

The solution is scalable. If you are comparing it with some other brands in terms of scalability, I would say it performs the same.

We haven't had a reason to contact technical support yet.

We were using Cisco switches previously. We have a mixed environment, so we have various routing switches in use.

The difficulty of the initial setup depends on what purpose the solution has or how you want to set up the switch. If you limit it to the basic functionality, then the initial set up is quite simple. If you want to have something more advanced on the switch, then it's a bit tricky. Our team deployed the solution in about five days. You only need one person for deployment and maintenance.

In comparison with other brands, there isn't too much difference in the pricing. They're all pretty similar.

We did evaluate other options. Mostly, we were looking at pricing, which is why we chose this solution.

We use the on-premises deployment model.

I would recommend implementing this solution because it's quite easy. The brand seems to be a bit unknown in the Romanian market because there is not so much advertising for it. Other brands like Cisco or Hubbard are often more common and suggested by local vendors.

I'd rate it eight out of ten.

We primarily use this solution for the VPN and it has been successful for us.

Ubiquity UniFi is adequately doing what we need to do.

The most valuable feature for us is the VPN.

This solution is easy to use. 

I would like to see the security features improved.

It would be helpful to have better visibility into exactly what is going on in the network. In particular, I would like to have more control over the internal MAC addresses because I have none at the moment. Specifically - I see payloads with virtual MAC addresses - but the management software does not show these addresses in the statistics.

I have been working with Ubiquiti UniFi Switches for two years.

In terms of resilience, this solution seems to be okay. I just upgraded and it has been stable. We haven't had a failure in the 120 days that have passed since the previous upgrade.

It seems to me that there are problems with the performance of my current gateway. I currently have a 500-megabit symmetrical link and I think that I'm at the limit of what it can handle.

We have fifteen users and we don't plan on increasing usage at the moment.

I have only used technical support on one occasion and it seemed to be okay.

Prior to UniFi, we used a homegrown Unix environment. I upgraded it to use the UniFy because it seemed to be straightforward. I put in a 48-port power-over-ethernet switch that has the flexibility to handle VOIP and the other services that we need.

The initial setup was reasonably straightforward. I currently use the management console bound to a server, rather than use the cloud key. I did purchase one but it's now obsolete because I use services that it doesn't support.

I feel that the price of this solution is definitely reasonable compared to all of the others. Once you buy the equipment, there are no additional fees.

I am exploring the possibility of using our Ubiquiti switch as an external gateway but I'm not sure whether I want a gateway in the cloud, or what kind of gateway exactly, so this is something to be decided later.

My advice to anybody who is considering this solution is that you really need to look at the risk profile. Also, I don't think that it is necessarily scalable because I think that I'm on the edge of the limit of what we can use it for. However, there may be something else coming that will assist with this.

I would rate this solution an eight out of ten.

Through my distributors, I'm an authorized reseller for Ubiquiti. 

I like the price point of this solution and it's very simple to use with a straightforward setup. 

The switches supply chain is a huge issue they need to improve. Secondly, Ubiquiti doesn't provide support unless you pay for it. Support is either via live chat or the forum and I think the support should be included in the cost. 

I've been working with this solution for 12 years. 

In principal, there is no support provided. You can pay extra to receive it. 

The initial setup is simple and works well. I can pull up my Untangle switch or my Untangle router in one screen, and then pull up my Ubiquiti stuff on another screen and work with both at the same time. 

I've done point to point setups, internet setups, and I've worked with Ubiquiti edge routers and edge switches including UniFi routers, UniFi switches and WAPs. I've worked with all aspects of Ubiquiti. They're a great product and they work well, it's just difficult to get hold of switches now with the chip shortage, but if you're going to be doing projects with a lot of clients who will use Ubiquiti switches, my recommendation is to buy a couple of extra switches and have them in stock.

I rate this product a nine out of 10.