Ubiquiti UniFi Switches Reviews

We primarily use the solution for our local network.

The solution's most valuable feature is its reliability.

We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product.

The solution is stable.

The solution is scalable.

We've never had to reach out to technical support.

I've previously used other solutions, including Cisco, Brocade, and HP. We use all of these. It depends on what the client prefers or the budget of the project. There aren't big technical differences between any of these.

The initial setup was straightforward. Deployment took two to three days.

I handled the implementation myself.

You only have a one-time payment when you purchase the solution. The pricing isn't subscription-based. This particular solution is very cost-effective.

We use the on-premises deployment model. We're system integrators.

I'd rate the solution eight out of ten.

Our primary use case of this solution is to support our users by providing internet services and university academic system software resources.

I like the control one has with this solution; you manage everything from one central point. Everything including the devices and the switches. So the centralized management is one thing that I really like about Ubiquiti.

I've been using the solution for three months only, so I can't say if it is stable or not. But I've had no glitches or bugs so far. 

The Ubiquiti switches are my access switches. I use Cisco for my edge and I wanted to see if I can have some copying prototypes to so that I wouldn't have problems in the design. I'm yet to do that, if I can have a common configuration that's compatible with the Cisco switches for the core and for the distribution and then Ubiquity for the access. But I can't comment much on it yet.

I'm still using Cisco, but I switched to Ubiquity for the access because I want to leverage on the price tag on Ubiquity. 

The setup was straightforward. So far working on the solution has been a learning curve. I'm in Ghana and there's no training center here, so I learn by using the online tutorials. 

A vendor came to deploy the solution for me.

Yes, we have evaluated Tradenet, D-link, Huawei and Cisco too. 

I will rate this solution an eight out of ten.

We primarily use the solution as a bridge to extend our LAN.

The solution is very good for expanding our LAN.

The product has proven itself to be stable.

The scalability is very good.

The installation itself is very easy.

I haven't found the cost of the solution to be too high.

Given that it has a portal, which is online, if it can be accessed remotely that would be ideal. If they can add that feature or if there is that feature, they need to make it public.

I'd like there to be better reporting for the solution.

I've used the solution for a couple of years at this point.

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance on offer.

The product is scalable. There are no issues if a company needs to expand it.

We have 30 people using Ubiquiti Switches in our organization.

We do plan to continue to use them.

I've never directly dealt with technical support. There hasn't been an issue that has required us to reach out. Therefore, I can't speak to how helpful or responsive they are in general.

The installation process is pretty straightforward. it's not overly complex or difficult.

Our local supplier in Zimbabwe is the one who has been doing all these configurations for me, however, the implementation is not that difficult. You can just use a manual to configure it. It's not much of a hassle. It's more like a plug-and-play solution. I am also using the wifi distribution access point. They are not a challenge at all. It took me less than five minutes.

We have a local supplier that has done our configurations. However, at this point, I have acquired enough knowledge to be able to do it by myself.

For what I'm using Ubiquiti for, there hasn't been any need for licenses as it's more like a plug-and-play setup. I'm just using a portal, which is free as well. There hasn't been much cost involved in using the solution.

We are a customer and end-user. We don't have a business relationship with Ubiquiti.

I'm using the latest version of the solution at this time. I cannot speak to the exact version number.

I'd rate the solution at a nine out of ten overall.

I would definitely recommend the product to other users and companies.

We primarily use the solution to enhance the availability of power on our network. It's also used to speed up the traffic.

The interface and the duality are the solution's most valuable features.

Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. 

The solution could use a central console to manage all devices.

I've been using the solution for about one year.

The solution is stable. Up until now, we haven't experienced any issues.

The solution is scalable. If you are comparing it with some other brands in terms of scalability, I would say it performs the same.

We haven't had a reason to contact technical support yet.

We were using Cisco switches previously. We have a mixed environment, so we have various routing switches in use.

The difficulty of the initial setup depends on what purpose the solution has or how you want to set up the switch. If you limit it to the basic functionality, then the initial set up is quite simple. If you want to have something more advanced on the switch, then it's a bit tricky. Our team deployed the solution in about five days. You only need one person for deployment and maintenance.

In comparison with other brands, there isn't too much difference in the pricing. They're all pretty similar.

We did evaluate other options. Mostly, we were looking at pricing, which is why we chose this solution.

We use the on-premises deployment model.

I would recommend implementing this solution because it's quite easy. The brand seems to be a bit unknown in the Romanian market because there is not so much advertising for it. Other brands like Cisco or Hubbard are often more common and suggested by local vendors.

I'd rate it eight out of ten.

We primarily use this solution for the VPN and it has been successful for us.

Ubiquity UniFi is adequately doing what we need to do.

The most valuable feature for us is the VPN.

This solution is easy to use. 

I would like to see the security features improved.

It would be helpful to have better visibility into exactly what is going on in the network. In particular, I would like to have more control over the internal MAC addresses because I have none at the moment. Specifically - I see payloads with virtual MAC addresses - but the management software does not show these addresses in the statistics.

I have been working with Ubiquiti UniFi Switches for two years.

In terms of resilience, this solution seems to be okay. I just upgraded and it has been stable. We haven't had a failure in the 120 days that have passed since the previous upgrade.

It seems to me that there are problems with the performance of my current gateway. I currently have a 500-megabit symmetrical link and I think that I'm at the limit of what it can handle.

We have fifteen users and we don't plan on increasing usage at the moment.

I have only used technical support on one occasion and it seemed to be okay.

Prior to UniFi, we used a homegrown Unix environment. I upgraded it to use the UniFy because it seemed to be straightforward. I put in a 48-port power-over-ethernet switch that has the flexibility to handle VOIP and the other services that we need.

The initial setup was reasonably straightforward. I currently use the management console bound to a server, rather than use the cloud key. I did purchase one but it's now obsolete because I use services that it doesn't support.

I feel that the price of this solution is definitely reasonable compared to all of the others. Once you buy the equipment, there are no additional fees.

I am exploring the possibility of using our Ubiquiti switch as an external gateway but I'm not sure whether I want a gateway in the cloud, or what kind of gateway exactly, so this is something to be decided later.

My advice to anybody who is considering this solution is that you really need to look at the risk profile. Also, I don't think that it is necessarily scalable because I think that I'm on the edge of the limit of what we can use it for. However, there may be something else coming that will assist with this.

I would rate this solution an eight out of ten.

Through my distributors, I'm an authorized reseller for Ubiquiti. 

I like the price point of this solution and it's very simple to use with a straightforward setup. 

The switches supply chain is a huge issue they need to improve. Secondly, Ubiquiti doesn't provide support unless you pay for it. Support is either via live chat or the forum and I think the support should be included in the cost. 

I've been working with this solution for 12 years. 

In principal, there is no support provided. You can pay extra to receive it. 

The initial setup is simple and works well. I can pull up my Untangle switch or my Untangle router in one screen, and then pull up my Ubiquiti stuff on another screen and work with both at the same time. 

I've done point to point setups, internet setups, and I've worked with Ubiquiti edge routers and edge switches including UniFi routers, UniFi switches and WAPs. I've worked with all aspects of Ubiquiti. They're a great product and they work well, it's just difficult to get hold of switches now with the chip shortage, but if you're going to be doing projects with a lot of clients who will use Ubiquiti switches, my recommendation is to buy a couple of extra switches and have them in stock.

I rate this product a nine out of 10. 

We are a tech services company and this is one of the solutions that we provide to our customers. I have worked a great deal with Ubiquiti switches and other products.

The primary use case for this solution is to supply power to access points and Voice over IP devices. For example, we install one 24-port switch so that we can connect multiple devices into it, and then create different VLANs.

The most valuable feature is that you can manage everything through the Cloud Key UniFi controller.

The fact that you can manage everything including the switch-level configuration, and access point configuration of both the wireless networks and the LAN, is very useful.

The GUI interface is very easy to use and the Linux-based command-line interface is also good. I am happy with the interface.

The price of this solution should be more competitive.

The technical support for this solution could be improved.

There was a point where I had to create cases with technical support because I couldn't access the Cloud Key. However, those issues seem to have been resolved with updates that have been done. At this point, it is running well.

I have not tried stacking these switches, so I cannot say. It seems to me that it should be fine if you are going to make trunks between the switches, but I haven't done this yet.

I have performed fourteen installations, and some of our customers have approximately one hundred and fifty users.

I was in contact with technical support for issues with the Cloud Key. I would rate them three out of five. The technical support for this solution could be better.

The initial setup of this solution is quite straightforward. You just add the SSH key onto a Cloud controller, and from there you can do everything. Right from the first installation, I didn't need to check the manual.

I have been installing the Ubiquiti 8-port and 24-port, 500 Watt PoE switches, together with the access point. Most of the time, we don't just install the switch, but in combination with the access points.

The time for deployment depends on the configuration. If you are only setting up an access point then it is quite straightforward because it doesn't need to worry about VLAN. But, if you need multiple VLANs then it's going to take longer to configure. For example, if you're going to make one VLAN for somebody at home then it's no time at all. However, if you need to make ten or twenty VLANs then it's going to take you some time. I can't say how long, because again, it depends on the installation.

This solution does not charge for technical support. Unlike vendors such as Cisco Meraki, there is no cost for licensing.

This is a solution that I recommend. It's simple to use, and the installation and configuration are pretty straightforward. Anyone who has a little bit of experience with switches and firewalls could use it.

I would rate this solution a nine out of ten.

I have yet to explore the use cases. Of the eight or ten users with whom we set it up, I have not yet received feedback about the solution or whether it engenders problems. Perhaps this is something I should pursue, to satisfy myself that the solution is being utilized and to apprise myself of any issues.

The two most valuable features are the remote access user and the side-to-side connection.

I would recommend changing the solution to a recognized one, such as Check Point or Fortinet.

The problem on our end is that we did not have the contingency in our budget to accommodate the purchase of the solution.

Six months ago I explored the solution, at which point the decision was made to go with it.

As I said, I have yet to receive any feedback on the use of or potential problems with the solution. I still have people working from home, so the solution provides the sole means of access.

As such, I would rate Ubiquiti UniFi Switches as a five out of ten.