Ubiquiti UniFi Switches Reviews

We are a customer of Ubiquiti. The key for us is the switch. The edge with the core switch, servicing office environments. I believe we use the US-48 and US-24, with a 10 gig with the SFP+ port. We have about 200 deployments scheduled for the next few weeks, so I'd say in total we will have 200 to 300 people involved and we plan to increase usage. 

The ability to manage firmware revisions is probably the most valuable feature. 

The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console. Some more SFP+ ports would also be helpful. They should also try lowering the price of cloud management, it's mostly about management. If you can manage it quickly, and it's a little more cost-effective to manage it in the cloud, that would be a big improvement. 

I've been using the product for six months. 

The stability so far has been very good. No downtime, no outages.

It's a scalable solution but the limit on the number of 10 gig ports was an issue.

Our technical support is carried out through a third party so I haven't had any experience with that. 

The company previously has another solution but I wasn't involved with that. I was responsible for the company switching to UniFi.

The setup was straightforward and deployment took about three weeks. We used a consultant for the process and were very satisfied. 

We haven't had to pay any licensing costs at all.

Something people need to look out for is the cost of cloud management. For us, that's been handled externally at the moment, so we're not actually paying for that directly. It's something people should consider with Ubiquiti.

I would rate this product an eight out of 10. 

I use the solution in my company for Ubiquiti UniFi PoE Switch and EdgeSwitch.

The benefits experienced by our company from the use of the products stem from the costs attached to the tool.

The most valuable feature of the solution stems from the fact that it is a reliable product.

The reliability of certain products that fall under Ubiquiti UniFi Switches is an area of concern where improvements are required. The warranty time period available for the product needs to be increased. One of the downsides of the solution stems from the limited warranty that it offers to users.

The support team does not provide an option for users to directly call them. There is an online portal on which users need to raise tickets, making it a web-based approach. From an improvement perspective, there should be someone from the support team with whom users can speak via telephone.

I have been using Ubiquiti UniFi Switches for seven to eight years. I use the solution's latest version.

It is a fairly reliable but very stable solution.

Sometimes, there can be issues with the product, and users may need to work on the factory reset and deploy the solution again.

The product is scalable, but it can be a difficult task since there is a requirement to always bring in new stuff in the solution.

My company deals with a lot of clients who use the product.

I rate the technical support a seven out of ten.

Neutral

I have experience with switches from HPE.

My company chose to work with Ubiquiti UniFi Switches since it offers good reliability for its price.

The product's initial setup phase is very straightforward.

The deployment process is straightforward.

The solution is deployed on the on-premises and cloud models.

The solution can be deployed in fifteen minutes.

Not a lot of staff members are required to take care of the tool's deployment and maintenance.

The solution can be deployed with the help of our company's in-house team.

Apart from the basic licensing costs, there are no additional charges attached to the product.

Compared to Ubiquiti UniFi Switches, users may have to indulge in a lot of command line entries in Cisco, after which they need to manually pick up and build a picture. Ubiquiti UniFi Switches provides a complete visual glance to users at once.

I find Cisco to be a more reliable solution that offers a better performance in comparison to Ubiquiti UniFi Switches. Cisco comes at three times the price of Ubiquiti UniFi Switches.

The product improved our company's network performance, considering the web interface and the cloud management side that the tool provides, which allows us to keep track and have a glance at the power usage of various switches, including PoE switches and the other switches that fall under Ubiquiti. In our company, the tool allows us to see the power delivery of the switches from different ports across multiple units. The tour also allows our company to manage any drop in the performance of the switches and to see if there is any power drainage in the switches. In our company, the product allows us to look at these switches that need rebooting. You can get a combined interface of the switches and access points on the same portal, allowing you to get a better overview of your network.

The most valuable aspect of the product for network management stems from the web interface that the solution provides, along with the ability it provides to help users with the quick management of what goes on in their networks while being able to see the performance offered by each port. The product also helps users to see the speed and the connections on the ports in their environment. The cloud management area helps users to see and provide a visual overview of the number of switches and ports in their environments.

The PoE capability of the product has impacted our company's deployment of devices in a good way since it allows you to see which port has been used while being able to see what needs to be delivered and what are the power requirements. The product provides information if our company is low on power or over-utilizing switches.

Our company's experience with the interface and configuration tools provided by the product has been good since the solution provides visibility and is easy to use. With the product, you can do the SSH command line and use the visual GUI offered by the tool, which makes it an overall handy solution to use.

I recommend the product to those who plan to use it. The product is straightforward, easy to use, and fairly reliable.

I rate the overall tool a seven out of ten.

The tool's most valuable feature is port security, which allows blocking/disabling ports. The ports also have PoE capability. 

Ubiquiti UniFi Switches need to add DNS lookup features. 

I have been working with the product since 2016. 

I rate the product's stability a nine out of ten. 

I rate Ubiquiti UniFi Switches' scalability a nine out of ten. 

Ubiquiti UniFi Switches' support is good. 

Positive

The tool's deployment is straightforward. The deployment took a week to complete. 

I rate the tool's pricing a five out of ten. 

I evaluated Cisco before Ubiquiti UniFi Switches. Its cost was high. 

I rate Ubiquiti UniFi Switches an eight out of ten. 

We use the product for accessing controls for video conferencing.

The product’s most valuable features are stability and scalability.

Ubiquiti UniFi Switches’s pricing could be less expensive.

We have been using Ubiquiti UniFi Switches for two years.

I rate the product’s stability a nine out of ten.

The product has good scalability.

The technical support services are good.

The initial setup is straightforward. It takes less than 30 minutes and requires a manager and an engineer to execute the process.

Ubiquiti UniFi Switches are more expensive than HP and Aruba. We purchase its yearly license.

I rate Ubiquiti UniFi Switches a nine out of ten.

We use Ubiquiti UniFi Switches for our Wi-Fi solution to support wireless devices.

This product is very reasonably priced.

I have not found any of the technical features to be particularly valuable.

The management of this product needs to be improved.

Cloud-based management would be a helpful feature.

I would like to be able to customize the SSID.

For now, I'm not able to manage my device via the Application installed on my server. I'm not able to manage the devices (lost of connection with the devices).

The installation is more a familial installation instead of a professional installation.

Need to be improve on my company side.

My company has been using these switches for about one year, but I have only been working with them for three months.

Sometimes this solution works, and sometimes it doesn't. What I have found is that for two access points, it seems to be stable. Beyond that, with three or four access points, it doesn't work.

We have 10 sites that use these switches. In my site, we have 20 users but they are not all connected via Wi-Fi. Some are instead connected using an ethernet cable.

In some sites, they have between 20 and 30 staff, and maybe 50% or 60% of them use Wi-Fi. Most of our devices are Android tablets. Also, some of the clients connect to the Wi-Fi as well.

It works well for small companies with open space. However, it is not viable for businesses with 500 or more people.

I have not been in contact with technical support.

Prior to Ubiquiti UniFi, we did not use another Wi-Fi switch.

The implementation was completed by the IT staff before me.

I don't know for now.

The price is very low and a good approach for a smaller company, with 10 to 15 people. 

I would rate this solution a five out of ten.

One of the primary use cases we have for this solution is integration with UDM/and WIFI access point.

The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable.

Firmware stability and accurate documentation regarding advanced networking. 

I have been using Ubiquiti UniFi switches for five years.

We were not having any issues.

Having a range of customers with moderate needs, I'm not sure I can comment on the scalability.

We have never needed to contact tech support. 

At my previous place of employment, we used NETGEAR. I'm not sure what my current employer was using before this solution.

The initial setup was easy. We did run into a few funny bumps, but we got over them.

Their pricing is reasonable and fair.

I would say: first read about networking, second, read about the hardware scope. Some people expect the machines to do magic by themselves; a little touch and knowledge should make a difference.

UniFi is marketing a wide range of special purpose products to choose from. 

It's been working fine, it's been stable, and there are no interruptions. It's been there doing its job and has not required any work to keep alive, so that's been positive.

I had some initial problems with the configuration that necessitated contacting technical support.

I have been working with Ubiquiti UniFi Switches for five years.

I have not scaled since the initial setup but it seems to be fine. I think that includes what you need to scale it.

I don't fully remember my experience with them, but I think that it was relatively good.

My initial setup needed some kind of reconfiguration to work, which is why it took some time to get it set up and running. The support was deferred, and I'm not sure if it was related to the skills of the technical support people. Overall, I would say that it's fair.

I have experience with NETGEAR products as well.

The initial setup is a little complex. I can't recall exactly how it was or what happened, but I contacted technical support and we tried some different configurations. On that level, it was not very easy.

The price is reasonable.

I am currently looking for a new solution and am looking at NETGEAR as well as Ubiquiti, but there is nothing that has been decided yet. One of the things that I've been looking at is the combined switch and firewall in one. From the reviews I have read, it seems like people have had initial issues with it that dwell on the configuration.

My advice for anybody who is looking into implementing this product is to go ahead and buy it. This is a good switch; the functionality is there and the design is nice too. I think that it's a good buy.

So far, this product has had what we've needed. Even though I'm an engineer, I have not done a deep dive into this switch. As such, I haven't paid so much attention to it or the initial setup, so I'm not sure that if I am missing anything or not.

Other than the configuration problems, I haven't had any issues.

I would rate this solution an eight out of ten.

I am in the audio-visual industry. All the TVs, PCs, mobile phones, iPads, and tablets connect to the solution.

Ubiquiti UniFi Switches is a stable solution.

Ubiquiti UniFi Switches is not a cheap solution.

I have been using Ubiquiti UniFi Switches for over six years.

The solution's stability is very good.

I rate Ubiquiti UniFi Switches ten out of ten for stability.

Around 50 customers are using Ubiquiti UniFi Switches.

I rate Ubiquiti UniFi Switches ten out of ten for scalability.

The solution's initial setup is straightforward.

The solution's deployment doesn't take too long and can be done within 10 to 15 minutes. To deploy the solution, you must have the controller, connect everything up, adopt it, and then go into your settings. It doesn't take long.

We are a small company, and I do all the deployment myself.

With Ubiquiti UniFi Switches, you get what you pay for.

I would recommend Ubiquiti UniFi Switches to other users because it is stable, reliable, and easy to deploy.

Overall, I rate Ubiquiti UniFi Switches ten out of ten.