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Network and CyberSecurity Engineer at Nextro
Reseller
A stable solution that provides value for money and comes with a user-friendly interface
Pros and Cons
  • "Ubiquiti UniFi Switches are stable and support Layer 3. They come with a user-friendly interface. If you're not familiar with the command-line interface or you wouldn't like to configure it by using the command line, they have a user-friendly interface that you can use. They also have good documentation about how to use these switches."
  • "They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide."

What is most valuable?

Ubiquiti UniFi Switches are stable and support Layer 3. They come with a user-friendly interface. If you're not familiar with the command-line interface or you wouldn't like to configure it by using the command line, they have a user-friendly interface that you can use. They also have good documentation about how to use these switches.

What needs improvement?

They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide.

What do I think about the stability of the solution?

Ubiquiti UniFi Switches are stable. If you configure them properly, and they are in a proper server room with good cooling, they work fine.

What do I think about the scalability of the solution?

Scalability is probably possible, but it is not common to scale these. Ubiquiti UniFi Switches are more suitable if you don't need to create a really big, scalable solution at an enterprise level, and you have two or three switches with a firewall. For a big company, in terms of scalability, Cisco or F5 switches work better than Ubiquiti switches. If you have a good budget, Cisco or F5 would be better.

If you would like to scale Ubiquiti UniFi Switches, you probably can. They are probably not difficult to scale. It depends on your skills. I have not scaled them before.

Buyer's Guide
Ubiquiti UniFi Switches
December 2024
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How are customer service and support?

They are good. In the last year, we did not have any issues with their switches.

How was the initial setup?

They just give you a small card. You can scan the code on the card and go to the web page. You can also directly go to the web page to see the documents. They do not provide any documents with the box. You need to go to the internet to see how to do the initial setup, that is, how to set the login ID, password, default IP (if it exists), and other options.

As compared to Ubiquiti, Cisco provides exact communication about whether the IP address needs to be configured on the device or whether it is pre-configured.

What's my experience with pricing, setup cost, and licensing?

The price of Ubiquiti UniFi Switches is really good. We have deployed a few Ubiquiti UniFi Switches in New Zealand, and they are a value for money. They are cheaper and stable, but if you have the budget, I would recommend Meraki switches. 

What other advice do I have?

Ubiquiti UniFi Switches are suitable for small companies. I don't know any company that uses these at the enterprise level. If Ubiquiti wants to brand it as a big enterprise solution, it needs to advertise and promote these switches accordingly.

I would rate Ubiquiti UniFi Switches an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CAD Engineer at Pro av
Reseller
Top 5
A stable, reliable, and easy-to-deploy solution that can be used in the audio-visual industry
Pros and Cons
  • "Ubiquiti UniFi Switches is a stable solution."
  • "Ubiquiti UniFi Switches is not a cheap solution."

What is our primary use case?

I am in the audio-visual industry. All the TVs, PCs, mobile phones, iPads, and tablets connect to the solution.

What is most valuable?

Ubiquiti UniFi Switches is a stable solution.

What needs improvement?

Ubiquiti UniFi Switches is not a cheap solution.

For how long have I used the solution?

I have been using Ubiquiti UniFi Switches for over six years.

What do I think about the stability of the solution?

The solution's stability is very good.

I rate Ubiquiti UniFi Switches ten out of ten for stability.

What do I think about the scalability of the solution?

Around 50 customers are using Ubiquiti UniFi Switches.

I rate Ubiquiti UniFi Switches ten out of ten for scalability.

How was the initial setup?

The solution's initial setup is straightforward.

What about the implementation team?

The solution's deployment doesn't take too long and can be done within 10 to 15 minutes. To deploy the solution, you must have the controller, connect everything up, adopt it, and then go into your settings. It doesn't take long.

We are a small company, and I do all the deployment myself.

What's my experience with pricing, setup cost, and licensing?

With Ubiquiti UniFi Switches, you get what you pay for.

What other advice do I have?

I would recommend Ubiquiti UniFi Switches to other users because it is stable, reliable, and easy to deploy.

Overall, I rate Ubiquiti UniFi Switches ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Ubiquiti UniFi Switches
December 2024
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1228218 - PeerSpot reviewer
Group IT Manager at a manufacturing company with 11-50 employees
Real User
Manages firmware revisions and we haven't had any outages
Pros and Cons
  • "The ability to manage firmware revisions."
  • "It's difficult to manage the WiFi on the edge switches in the same console."

What is our primary use case?

We are a customer of Ubiquiti. The key for us is the switch. The edge with the core switch, servicing office environments. I believe we use the US-48 and US-24, with a 10 gig with the SFP+ port. We have about 200 deployments scheduled for the next few weeks, so I'd say in total we will have 200 to 300 people involved and we plan to increase usage. 

What is most valuable?

The ability to manage firmware revisions is probably the most valuable feature. 

What needs improvement?

The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console. Some more SFP+ ports would also be helpful. They should also try lowering the price of cloud management, it's mostly about management. If you can manage it quickly, and it's a little more cost-effective to manage it in the cloud, that would be a big improvement. 

For how long have I used the solution?

I've been using the product for six months. 

What do I think about the stability of the solution?

The stability so far has been very good. No downtime, no outages.

What do I think about the scalability of the solution?

It's a scalable solution but the limit on the number of 10 gig ports was an issue.

How are customer service and technical support?

Our technical support is carried out through a third party so I haven't had any experience with that. 

Which solution did I use previously and why did I switch?

The company previously has another solution but I wasn't involved with that. I was responsible for the company switching to UniFi.

How was the initial setup?

The setup was straightforward and deployment took about three weeks. We used a consultant for the process and were very satisfied. 

What's my experience with pricing, setup cost, and licensing?

We haven't had to pay any licensing costs at all.

What other advice do I have?

Something people need to look out for is the cost of cloud management. For us, that's been handled externally at the moment, so we're not actually paying for that directly. It's something people should consider with Ubiquiti.

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Pride in Azure
Real User
Top 10
Comes with port security, which allows blocking/disabling ports
Pros and Cons
  • "The tool's most valuable feature is port security, which allows blocking/disabling ports. The ports also have PoE capability."
  • "Ubiquiti UniFi Switches need to add DNS lookup features."

What is most valuable?

The tool's most valuable feature is port security, which allows blocking/disabling ports. The ports also have PoE capability. 

What needs improvement?

Ubiquiti UniFi Switches need to add DNS lookup features. 

For how long have I used the solution?

I have been working with the product since 2016. 

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate Ubiquiti UniFi Switches' scalability a nine out of ten. 

How are customer service and support?

Ubiquiti UniFi Switches' support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment is straightforward. The deployment took a week to complete. 

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a five out of ten. 

Which other solutions did I evaluate?

I evaluated Cisco before Ubiquiti UniFi Switches. Its cost was high. 

What other advice do I have?

I rate Ubiquiti UniFi Switches an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant and technical support at joudeh center for computer and modern software
Real User
Top 5Leaderboard
Stable product with good technical support services
Pros and Cons
  • "The product’s most valuable features are stability and scalability."
  • "Ubiquiti UniFi Switches’s pricing could be less expensive."

What is our primary use case?

We use the product for accessing controls for video conferencing.

What is most valuable?

The product’s most valuable features are stability and scalability.

What needs improvement?

Ubiquiti UniFi Switches’s pricing could be less expensive.

For how long have I used the solution?

We have been using Ubiquiti UniFi Switches for two years.

What do I think about the stability of the solution?

I rate the product’s stability a nine out of ten.

What do I think about the scalability of the solution?

The product has good scalability.

How are customer service and support?

The technical support services are good.

How was the initial setup?

The initial setup is straightforward. It takes less than 30 minutes and requires a manager and an engineer to execute the process.

What's my experience with pricing, setup cost, and licensing?

Ubiquiti UniFi Switches are more expensive than HP and Aruba. We purchase its yearly license.

What other advice do I have?

I rate Ubiquiti UniFi Switches a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1377255 - PeerSpot reviewer
Responsable IT at a individual & family service with 201-500 employees
Real User
Reasonably priced, but sometimes it works and sometimes it doesn't
Pros and Cons
  • "This product is very reasonably priced."
  • "The management of this product needs to be improved."

What is our primary use case?

We use Ubiquiti UniFi Switches for our Wi-Fi solution to support wireless devices.

What is most valuable?

This product is very reasonably priced.

I have not found any of the technical features to be particularly valuable.

What needs improvement?

The management of this product needs to be improved.

Cloud-based management would be a helpful feature.

I would like to be able to customize the SSID.

For now, I'm not able to manage my device via the Application installed on my server. I'm not able to manage the devices (lost of connection with the devices).

The installation is more a familial installation instead of a professional installation.

Need to be improve on my company side.

For how long have I used the solution?

My company has been using these switches for about one year, but I have only been working with them for three months.

What do I think about the stability of the solution?

Sometimes this solution works, and sometimes it doesn't. What I have found is that for two access points, it seems to be stable. Beyond that, with three or four access points, it doesn't work.

What do I think about the scalability of the solution?

We have 10 sites that use these switches. In my site, we have 20 users but they are not all connected via Wi-Fi. Some are instead connected using an ethernet cable.

In some sites, they have between 20 and 30 staff, and maybe 50% or 60% of them use Wi-Fi. Most of our devices are Android tablets. Also, some of the clients connect to the Wi-Fi as well.

It works well for small companies with open space. However, it is not viable for businesses with 500 or more people.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to Ubiquiti UniFi, we did not use another Wi-Fi switch.

How was the initial setup?

The implementation was completed by the IT staff before me.

What about the implementation team?


What was our ROI?

I don't know for now.

What's my experience with pricing, setup cost, and licensing?

The price is very low and a good approach for a smaller company, with 10 to 15 people. 

What other advice do I have?

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior solutions architect at Aplix Technologies
Real User
Easy setup for reliable switches
Pros and Cons
  • "The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable."
  • "It would be beneficial for us if Ubiquiti had a team of advanced data transportation specialists that we could get feedback from. We are not experts in data transportation, so having this sort of resource would be helpful for us."

What is our primary use case?

One of the primary use cases we have for this solution is integration with UDM/and WIFI access point.

What is most valuable?

The integration with the controller is one of the most valuable features of these switches. They are also very stable. For example, we have some equipment that we haven't touched for four years that is still reliable.

What needs improvement?

Firmware stability and accurate documentation regarding advanced networking. 

For how long have I used the solution?

I have been using Ubiquiti UniFi switches for five years.

What do I think about the stability of the solution?

We were not having any issues.

What do I think about the scalability of the solution?

Having a range of customers with moderate needs, I'm not sure I can comment on the scalability.

How are customer service and technical support?

We have never needed to contact tech support. 

Which solution did I use previously and why did I switch?

At my previous place of employment, we used NETGEAR. I'm not sure what my current employer was using before this solution.

How was the initial setup?

The initial setup was easy. We did run into a few funny bumps, but we got over them.

What's my experience with pricing, setup cost, and licensing?

Their pricing is reasonable and fair.

I would say: first read about networking, second, read about the hardware scope. Some people expect the machines to do magic by themselves; a little touch and knowledge should make a difference.


What other advice do I have?

UniFi is marketing a wide range of special purpose products to choose from. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a comms service provider with 1-10 employees
Real User
Reasonably-priced, reliable, and relatively maintenance-free
Pros and Cons
  • "It's been working fine, it's been stable, and there are no interruptions."
  • "I had some initial problems with the configuration that necessitated contacting technical support."

What is most valuable?

It's been working fine, it's been stable, and there are no interruptions. It's been there doing its job and has not required any work to keep alive, so that's been positive.

What needs improvement?

I had some initial problems with the configuration that necessitated contacting technical support.

For how long have I used the solution?

I have been working with Ubiquiti UniFi Switches for five years.

What do I think about the scalability of the solution?

I have not scaled since the initial setup but it seems to be fine. I think that includes what you need to scale it.

How are customer service and technical support?

I don't fully remember my experience with them, but I think that it was relatively good.

My initial setup needed some kind of reconfiguration to work, which is why it took some time to get it set up and running. The support was deferred, and I'm not sure if it was related to the skills of the technical support people. Overall, I would say that it's fair.

Which solution did I use previously and why did I switch?

I have experience with NETGEAR products as well.

How was the initial setup?

The initial setup is a little complex. I can't recall exactly how it was or what happened, but I contacted technical support and we tried some different configurations. On that level, it was not very easy.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

Which other solutions did I evaluate?

I am currently looking for a new solution and am looking at NETGEAR as well as Ubiquiti, but there is nothing that has been decided yet. One of the things that I've been looking at is the combined switch and firewall in one. From the reviews I have read, it seems like people have had initial issues with it that dwell on the configuration.

What other advice do I have?

My advice for anybody who is looking into implementing this product is to go ahead and buy it. This is a good switch; the functionality is there and the design is nice too. I think that it's a good buy.

So far, this product has had what we've needed. Even though I'm an engineer, I have not done a deep dive into this switch. As such, I haven't paid so much attention to it or the initial setup, so I'm not sure that if I am missing anything or not.

Other than the configuration problems, I haven't had any issues.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: December 2024
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