Ubiquiti UniFi Switches Reviews

The best use cases for the unmanned or the Layer two Ubiquiti UniFi Switches have been in small businesses, which are companies with less than 50 employees.

Ubiquiti UniFi Switches typically stay up and running when they're up and running. The most valuable feature of Ubiquiti UniFi Switches is that once you buy them, you own them. This feature is valuable, especially for smaller businesses or companies looking to save money. You don't need to pay a monthly fee to Cisco, HP, Aruba, or any other vendors. Ubiquiti UniFi Switches are really easy to do firmware updates.

I'd be willing to pay more for Ubiquiti UniFi Switches if they had some better support options behind them. When something goes wrong in an enterprise application, you need to be able to get a hold of someone. If Ubiquiti UniFi Switches had some live support instead of community support, that would go a long way.

I have used Ubiquiti UniFi Switches on and off for the last eight years.

I rate Ubiquiti UniFi Switches a nine out of ten for stability.

Ubiquiti UniFi Switches' scalability for layer two switches is as good as Cisco or HP switches.

I rate Ubiquiti UniFi Switches a seven out of ten for scalability.

I rate Ubiquiti UniFi Switches a seven out of ten for the ease of its initial setup.

Ubiquiti UniFi Switches' deployment is pretty quick. Having two people is helpful, but typically, a single person is enough to deploy the solution. The people deploying the solution would have to be at least above entry-level network engineers. Anyone can plug a network cable into a device, but configuring and working it within UniFi's scope, the LAN setup, and security would require above-entry-level network engineers.

The solution's pricing in the marketplace would probably be about three out of ten. There are some cheaper products out there, but they're definitely cheaper. Also, there are more expensive products that aren't better than Ubiquity.

You pay for the name when you get beyond the UniFi product line into products like Cisco and Aruba. Users choose the other products for their live person support, but most of it is the name.

I've used Ubiquiti's layer two switches. They have an enterprise version layer three that I've not gotten my hands on yet.

The same people who set up the solution are needed to monitor it. It doesn't require a lot of maintenance once they're up and running.

Overall, I rate Ubiquiti UniFi Switches a nine out of ten.

Our company uses the solution for logistics scanning in warehouses. We have 200 users across logistics staff, technicians, administrators, and directors.

The solution is very reliable and stable.

The solution needs to improve its documentation because it is quite poor. There isn't much available on the internet so we work through fixes on our own.

I have been using the solution for nine years.

The solution is very stable so stability is rated a nine out of ten.

The solution is scalable so scalability is rated an eight out of ten.

We have not needed technical support.

The setup is straightforward.

Configurations take a couple of hours to a couple of days depending on the customer's environment. We use Ubiquiti Clarity which makes it easy to adapt and configure access points.

We implement the solution for customers. One staff person is dedicated to rolling out monthly updates.

The warranty is very short at one year. If the solution breaks after that, you literally have to throw it out. The solution needs to offer three-year or limited-loss warranties.

I recommend the solution and rate it an eight out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

We tend to use the solution when clients are not willing to spend money for Meraki or Aruba. We use them as switches.

The basic use case is going to be an office with as many as 100 users. I position them to have one access point cover 150 to 200 square feet or as much as 350 square feet - depending upon the height of the ceiling. It's usually in an office scenario. Whether circular or flat, they do really well facing down, which means you want to put them up top. If that's the use case, you put them on the ceiling. 

If I have a situation where the clients don't want to put it on the ceiling, I'll use the Access Point Flex HD, which is circular and I can place that on a desk or on a shelf or someplace and hide it. 

The value here with using the Ubiquiti products across the board is that they're almost all single-pane management and the single-pane management is included. It's a huge benefit. If you go with other brands and you have to pay extra or pay an annual fee to use it, there's a huge cost difference between let's say a Meraki Solution, which I would say for an enterprise is much better. If I have 20 sites and I'm doing hundreds of access points, I'm going to go to Meraki as already I have a budget. This is a bigger enterprise. 

This solution, however, is tailor-made to a small and medium business that may have three or four locations and you can manage it from a single point. I can either contract with a company that manages my portal for $10 a month. Or I can do it at Amazon or Google Compute, et cetera, or just in a cloud scenario. It's a really flexible solution and it's very cost-effective.

It's possible to scale the product.

The support is pretty much email-based and that's horrible for an enterprise product. I can't call anybody right away. I have to go back and forth with emails if I have a problem. The guys that work for me when we have to return them, generally speaking, we don't have issues, however, at $179 each, at some point, we don't waste time, we just buy another one. Then we'll get a few of them together and then we'll send them back due to the fact that it's easier to do it that way.

Overall, they are hard to source.

They don't play nice with vendors. They want you to buy it off their website. The website is often out of stock. It's really bad from that perspective. If I'm doing a project, I don't want to have to maintain a stock of equipment. I want to be able to buy it from a vendor right away.

The stability is not the greatest.

I've used the solution for more than 12 months. I've used the product for a while. 

I've had stability issues. It's not the most stable solution. Meraki is better.

The scalability is there. For example, if the company has five warehouses across the country and I want to deploy long-range access points, across the different warehouses, I can have them delivered, installed, and boom, I'm done. We just do that and it's great. If I want to manage them, I add them all to my portal. I can update them all in one shot. I can apply the security, I can do WPA and if I'm doing WPA2, I can change it to Radius. There are so many features there and it's easy to manage. If I want to replicate the installation, it's really easy. I just copy. The site's easy to build and it takes 10 minutes. It's much easier than Aruba, which has more steps.

They only offer email support. They need to have real phone support to avoid having to go back and forth over long amounts of time.

I'm also familiar with Meraki and Aruba, which are a bit more expensive, and may be better for larger setups. With Aruba, you do get better coverage than Meraki, however, it is on the more expensive side. 

The initial setup is easy, however, it's not enterprise-grade.

The pricing is very good and it's a great option for small or medium-sized organizations. It's around $179 a device. 

The issue is you can't buy them easily. That's the biggest downfall of Ubiquiti is they don't have a good supply chain and maybe that's indicative of the times. However, even prior to the coronavirus, the pandemic, we still had trouble getting them.

Most of the time I'm going to go with the Pro switches - the PoE 48 port switches, or, if it's a smaller branch office and they only have a few users, I do the 24 ports. I use the long-range Wifi 6 ones, or the short, the regular Wifi 6 ones, which they call the Wifi 6 Light, as well. 

Some of the time, depending upon the aesthetic, or the type of office, they don't want to put anything on the wall or in the ceiling. Therefore, I put there what they call the APUI. It's not the Wifi 6, however, it's pretty good. I'm trying to stick with Wifi 6 as I'm getting the best throughput pretty much throughout whenever I use it. There's an access point called the Access Point Flex HD which is the one I really like.

I'm neither a reseller or a partner with Ubiquiti. When I represent my clients, I give the clients some options. Sometimes they say, "We want to go with Ubiquiti." Or they want to go with Meraki. I don't make money on the sale of the equipment for the simple reason I don't want to be connected to one vendor. If I represent that vendor, that means I'm going to basically push that vendor. I don't want to do that. I want to give the client the best solution for them.

I'd rate the solution at an eight out of ten.

We use the platform to support our wireless infrastructure in a building. The facility serves multiple functions across different floors, including a showroom where we provide internet access to clients.

The product has significantly improved our organization's connectivity and operational efficiency. We have observed a 19% improvement in process efficiency, which is attributed to the solution's reliable performance and effective management.

The product's most valuable features include its robust performance and reliability. The latest models handle our current and future demands efficiently, and their integration with other tools has been highly beneficial for managing our network.

They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product. Additionally, expanding compatibility with other network management tools could improve its utility.

We have been using Ubiquiti UniFi Switches for approximately one year.

The product is stable. 

The product is scalable. It is designed to handle current and future network demands efficiently, allowing us to expand our infrastructure without issues.

We previously used HP solutions. We switched to Ubiquiti UniFi for better performance and more advanced features.

The initial setup was straightforward. Our in-house team, including myself, a Cisco-certified engineer, efficiently managed the process, which was completed without major complications.

We implemented the product with the help of our in-house team. 

The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase.

We also evaluated Cisco solutions. However, Cisco was too expensive, and Ubiquiti UniFi offered a more cost-effective solution with competitive performance.

I recommend Ubiquiti UniFi Switches to others and rate it a ten. 

We use Ubiquiti UniFi Switches internally and as part of our managed client service.

The main benefit we've experienced is the ability to support clients remotely, especially since our clients are spread across the Philippines. We no longer need to visit sites in person; instead, we can manage everything remotely using SD-WAN. Even simple tasks like restarting equipment can be done remotely.

We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN.  UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to support clients across different locations remotely. Additionally, we can even restart devices remotely through the UniFi SD-WAN.

We no longer need to physically visit sites for troubleshooting as much because issues can often be addressed remotely.

The product needs to improve its pricing. 

I have been using the product for five years. 

I rate the solution's stability a nine out of ten. 

We use the tool on a day-to-day basis. I rate its scalability a nine out of ten. 

Deploying the solution is easy. We're time-bound for each project, so we don't encounter issues deploying the product. Typically, we can deploy it within one day or even less.

We perform maintenance on Ubiquiti UniFi Switches based on the needs of our clients. Some clients require monthly maintenance, others quarterly, and some even weekly. We conduct checks and immediate replacements as necessary during these maintenance periods.

It's challenging to compare Ubiquiti UniFi Switches and other brands directly due to the significant price difference, especially between US brands like Cisco and Aruba versus others. However, compared to US brands, Ubiquiti UniFi Switches are more cost-effective. On the other hand, if compared with brands from China, it might seem expensive.

I rate its pricing as seven out of ten. We compare prices between the store and local distributors, especially for larger projects, and negotiate based on that.

In most cases, we advocate for an end-to-end Ubiquiti product solution. This includes using UniFi switches for various purposes, such as wireless controllers, PoE switches, and non-PoE switches.

The tool's product lines are good. The management tools, including the web app and mobile application, are easy to use. With them, I can support clients remotely and troubleshoot issues. Checking equipment statistics is simple. This flexibility is great for helping third-party clients.

Once installed, it is an "install and forget" device, requiring minimal attention or troubleshooting.

I rate the overall product a nine out of ten. I recommend it. Select the model that fits your customer or client requirements, and you're ready.

I am involved in the tool's design, implementation, and support. 

I use the solution in my company for Ubiquiti UniFi PoE Switch and EdgeSwitch.

The benefits experienced by our company from the use of the products stem from the costs attached to the tool.

The most valuable feature of the solution stems from the fact that it is a reliable product.

The reliability of certain products that fall under Ubiquiti UniFi Switches is an area of concern where improvements are required. The warranty time period available for the product needs to be increased. One of the downsides of the solution stems from the limited warranty that it offers to users.

The support team does not provide an option for users to directly call them. There is an online portal on which users need to raise tickets, making it a web-based approach. From an improvement perspective, there should be someone from the support team with whom users can speak via telephone.

I have been using Ubiquiti UniFi Switches for seven to eight years. I use the solution's latest version.

It is a fairly reliable but very stable solution.

Sometimes, there can be issues with the product, and users may need to work on the factory reset and deploy the solution again.

The product is scalable, but it can be a difficult task since there is a requirement to always bring in new stuff in the solution.

My company deals with a lot of clients who use the product.

I rate the technical support a seven out of ten.

Neutral

I have experience with switches from HPE.

My company chose to work with Ubiquiti UniFi Switches since it offers good reliability for its price.

The product's initial setup phase is very straightforward.

The deployment process is straightforward.

The solution is deployed on the on-premises and cloud models.

The solution can be deployed in fifteen minutes.

Not a lot of staff members are required to take care of the tool's deployment and maintenance.

The solution can be deployed with the help of our company's in-house team.

Apart from the basic licensing costs, there are no additional charges attached to the product.

Compared to Ubiquiti UniFi Switches, users may have to indulge in a lot of command line entries in Cisco, after which they need to manually pick up and build a picture. Ubiquiti UniFi Switches provides a complete visual glance to users at once.

I find Cisco to be a more reliable solution that offers a better performance in comparison to Ubiquiti UniFi Switches. Cisco comes at three times the price of Ubiquiti UniFi Switches.

The product improved our company's network performance, considering the web interface and the cloud management side that the tool provides, which allows us to keep track and have a glance at the power usage of various switches, including PoE switches and the other switches that fall under Ubiquiti. In our company, the tool allows us to see the power delivery of the switches from different ports across multiple units. The tour also allows our company to manage any drop in the performance of the switches and to see if there is any power drainage in the switches. In our company, the product allows us to look at these switches that need rebooting. You can get a combined interface of the switches and access points on the same portal, allowing you to get a better overview of your network.

The most valuable aspect of the product for network management stems from the web interface that the solution provides, along with the ability it provides to help users with the quick management of what goes on in their networks while being able to see the performance offered by each port. The product also helps users to see the speed and the connections on the ports in their environment. The cloud management area helps users to see and provide a visual overview of the number of switches and ports in their environments.

The PoE capability of the product has impacted our company's deployment of devices in a good way since it allows you to see which port has been used while being able to see what needs to be delivered and what are the power requirements. The product provides information if our company is low on power or over-utilizing switches.

Our company's experience with the interface and configuration tools provided by the product has been good since the solution provides visibility and is easy to use. With the product, you can do the SSH command line and use the visual GUI offered by the tool, which makes it an overall handy solution to use.

I recommend the product to those who plan to use it. The product is straightforward, easy to use, and fairly reliable.

I rate the overall tool a seven out of ten.

We primarily use the solution for access points. We want to improve the quality of the service by having devices on edge as well. We have all of the IPs converging on the switches and controlled by the controller. Sometimes we would notice quality issues. It may be due to the non-homogeneity of the networks, so we will aggregate the switches under Cisco. 

The devices are cheaper than Cisco. That's why we adopted them.

It offers very good control. 

It is easy to set up.

The solution is stable.

It can scale well. 

We will likely move to Cisco. We have been having issues with non-homogeneity. We'd like to have more stability.

We've been using the solution for five years.

It is a stable product. That said, the problem we have is the homogeneity of the network. We're not sure if this is caused by Ubiquiti or some other device. 

The solution is scalable. 

We have about 100 users on the solution, and we have 400 devices. 

We will increase usage if employees increase.

We've never contacted technical support. I'm not sure how their level of service would be. 

I've also used Cisco Switches. 

It is easy to set up the solution. 

With a small network with ten Ubiquiti switches, you and do it in two or three hours. A larger deployment would take longer. 

First, we set up the controller and then deploy the IPs and put them in the same network and configure everything. 

We have three people that are able to handle deployment and maintenance. They are engineers. 

We're able to handle the setup ourselves. We have enough experience to manage it in-house. 

We have witnessed an ROI while using the solution. 

The solution is fairly inexpensive. It does not cost as much as Cisco.

Right now, I am using them without a license. If we make a new purchase, we would need to buy a license. 

I'd recommend the solution to others. It is mostly stable; however, sometimes, we have some interruptions. 

I'd rate the solution seven out of ten.