Ubiquiti UniFi Switches Reviews

We use the solution to manage your IT network and IT security. You must access the network using the UniFi Controller software to configure, monitor, and manage your network equipment. The UniFi system's performance is reliable.

Managing the switches, such as the main server router, is straightforward. If you use UniFi, it’s easy because everything is integrated into the product. You can discover and manage any connected device with just one piece of equipment, like the UniFi controller. This applies to both the wireless LAN and the wired LAN. UniFi products are simple to manage and help maintain a good network profile.

I have been using Ubiquiti UniFi Switches for 10 years.

The solution offers stable performance and is highly reliable. It is sensitive to various network demands and rarely encounters issues with payload handling. Users' main concerns relate more to user management than the physical hardware.

I rate the solution’s scalability a nine out of ten.

The support for Ubiquiti UniFi Switches is not satisfactory. If you purchase one, it can be difficult to get adequate support. There are issues with their support system, such as the refusal to accept returns or provide thorough analysis and solutions for problems. The support needs significant improvement, especially given the complexity of the technology.

When I visit the website to search for help, I don't find clear or useful guides. The resources available are not comprehensive, and I repeatedly search for relevant information.

If you have a problem with Ubiquiti UniFi Switches, it's not as easy to find straightforward documentation as with other companies like Microsoft or Cisco. With Cisco, for example, you can easily access regular, detailed information on configuring and deploying their devices. However, Ubiquiti's documentation can be less clear and harder to follow. You might find it challenging to locate specific instructions or examples of how others have solved similar issues. Despite this, some users are still satisfied with the overall performance and features of Ubiquiti UniFi Switches.

I used Ubiquiti UniFi Switches for service management and connected various devices and equipment within the technical center. The HP requirement is minimal, and the UniFi Switches are just Layer 2 switches. I've used them for many years without any issues.

I rate the initial setup a nine out of ten, where one is difficult and ten is easy.

The return on investment for Ubiquiti UniFi Switches is promising because it requires only a one-time investment. These switches offer a reliable network and come with a comprehensive analysis tool, making them a good option for small—to medium-sized enterprises. 

I have extensive knowledge in managing Ubiquiti UniFi Switches. It is not yet determined if the issues are due to active connections or other factors. Now, let's focus on the solution delivered by the switch. The certification process is straightforward, which is crucial because our users rely on stable and secure connections.

UniFi Switches can manage everything from a single screen, making the solution user-friendly and secure. These switches are an excellent choice for enterprises using Microsoft services. We haven't encountered any technical or application issues because they are highly responsive.

Overall, I rate the solution a nine out of ten.

We are a training center, so we cater to trainees and students. We are customers of Ubiquiti. 

The information on the graphical interface is great and I like the ability to access it from anywhere. It's fairly easy to set up, use the product, and adapt it to Ubiquiti. 

I've found that sometimes when you update products, it's easy to miss some functionality that's been added. It can be something crucial that they suddenly change. 

I've been using this solution for three years. 

The stability is good. 

The solution is very scalable. Our user numbers range from 10 to hundreds, depending on the number of trainees we have at any one time. 

I haven't required any technical support. 

Positive

I previously used Cisco and Hewlett Packard and many types of switches throughout the years. Ubiquiti has a good graphical interface and it's easy to use. It's best suited to my needs.

The initial setup is relatively straightforward. Deployment takes around 30 minutes and it was done in-house. There's no real maintenance, it's just a matter of checking frequently for updates.

You pay for the product, not for licensing. The cost depends on the kinds of switches you're using. 

My only advice is to read the documentation before you update.

I rate this solution eight out of 10. 

We have one or two UniFi switches, but they don't really compete with the Ciscos. It's a nice environment as far as keeping track of things and being able to manage ports, turn off rogue users, and stuff like that. The access points have been pretty convenient compared to Meraki, Lucent, Cisco, or any of the other bigger vendors that I used to deal with for other consulting projects.

Ubiquiti is one step above the consumer level. They cost a little bit more, but they just seem to be drop-dead reliable, and they're keeping up with the latest standards. Their latest versions of access points are all Wi-Fi 6, and they don't take very much power when there aren't a lot of users.

It's really easy to build one configuration and just apply it to new devices.

It's a check mark box: Do I want this to be the staff VLAN, or the public VLAN, or the Voice over IP VLAN, or the security VLAN, or the house wiring VLAN, or the building logistics VLAN? You just check things off and then you make groups, so if you click on it, it applies all the appropriate things automatically. It makes it very easy.

This solution is good for the prosumer, small office, medium office, under 500 people range, but probably over 50 people and maybe distributed around five or 10 sites. That's a pretty good sweet spot as far as the price for the equipment and the configurability, and it's just drop-dead reliable. It's been boring, which is what I love because I don't get any calls in the middle of the night that something isn't working.

Ubiquiti tends to end-of-life things faster than other companies do. Cisco tends to be in the 8-, 10-, 12-year time frame, and Ubiquiti tends to be in the 4- or 5-year time frame. If you buy Ubiquiti, you'll probably need to replace it in a period of time, but it's going to work flawlessly unless it gets hit with lightning. They don't survive lightning hits very well, but that's what insurance policies are for.

The stability is rock solid.

It's scalable. I wouldn't want to scale it up to 500 nodes per site. You probably need a bigger management system than what they have. There's a tune toward maybe 100 to 200 devices, and you can use search terms and write custom scripts to pull out particular variables that you want. If I want to have a plot of the number of access points with high re-transmission rates over the last month, that doesn't come by default out of the box. I had to write a script for that, but it was pretty easy. It's normal IT stuff. Every case is different.

For the companies that have 5-10 physical sites and 50-200 networking devices – not user devices – this is fine. I would say under 1,000 or 2,000 user devices but under 500 or 200 network devices. This is the sort of sweet spot for that, and it worked out really well for us. We looked at other options, and we just decided to go with this because it was working so well on a couple of our sites.

I have worked with Meraki, Lucent, and Cisco.

Compared to Cisco, unless you're going to have tens of thousands of devices, or you have a budget that nobody cares about, Ubiquiti is much easier to set up. It's not like the smaller things like the Netgears and D-Links where you need a configuration for each device. If lightning takes out a site and you have to rebuild that site, you have to go and rebuild each device. 

With Ubiquiti, I have a backup copy in the Cloud somewhere. I just download that, blast it onto the new controller, drop the new controller in, and replace any of the wiring that got burned and put in new access points. I can be back up and running in half an hour to two hours. It's amazingly easy because it's all centrally managed.

Once you've learned how to do a Ubiquiti setup, then everything else is like a rubber stamp. It's very trivial. I just copy a configuration and paste it into a new controller, and I'm up and running in half an hour. I can bring up five APs or 60 or 70 APs and if the wiring is done and we just have to go place the APs, that takes up the most time. It's physically climbing up the ladder and screwing the thing into the wall. 

For everything else with the software configuration, they do the auto-learn. They pick up their own address pool, and we're running them on separate VLANs from everything else. There's management VLAN that takes care of setting them up and pushing configurations out and doing updates. But there are the user VLANs. That's what people think that they're talking to when they are connecting with their cell phones or their laptops. That's all separate for security reasons.

For maintenance, we have just one guy who takes care of terminations and hanging APs. He does a lot of other things as well with DC Cat5 and Cat6 wiring and low voltage stuff. I'm the only one who does the software end of the management. So, it's really just two guys. 

Realistically, I don't have to do this. It's not something I even look at every day because it sends me a text message when there's something horrible going on. It sends me an email status message at 1:00 a.m. every day.

I would rate this solution 8 out of 10.

Cisco might be just one point higher, but twice as expensive. If you really want to save money, then you're getting down into the quality of five or six when you're talking about D-Link and Netgear.

We are a solution provider and Ubiquiti UniFi switches are one of the products that we implement for our customers.

The use case for this solution depends on the size of the infrastructure. Normally, for smaller installations, we use the routing functionality because they are layer three switches. In larger organizations, we use it as a layer two switch and we use Compass routers to handle 10-gigabit bandwidth. We have one customer using this configuration who does 3D modeling and 3D printing, which requires a lot of bandwidth.

We have several offices in Switzerland, Germany, and Austria, and we can manage this solution, as well as for our customers, remotely.

These switches are very simple to use and the GUI is very nice. They have made administration much easier. Optionally, if you have a very advanced requirement then you can do it less comfortably using the GUI, or instead use SSH to program it. If you have experience in Linux and bash scripting then it is very easy to do.

The most valuable feature is that the technology is open. If there's a new technology then you can implement it yourself. For example, WireGuard is a very nice VLAN framework that is available on Linux and you can implement it on the Ubiquiti switches. With Cisco or other commercial products, you'll have to wait until the manufacturer starts to provide it for you. Sometimes, they need quite a long time before this will happen. It is for this same reason that we don't use macOS or Windows because they are always about five years behind current technologies.

The UniFi switches are for people who are not very into technology and if you have a big deployment with special configurations then this line of switches is very limited.

It would be nice to have a single, unique management console or a GUI because as it is now, Ubiquiti switches have two management systems and it is annoying.

The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills. It would be very nice if they had a simple way to manage all of the VPN connections from a GUI. This would include from location to location, or from location to computer.

We have about two years of experience with Ubiquiti UniFi switches.

So far, this solution has been completely stable. We have had issues with hardware and needed to exchange it at times, although we had the same issues with Cisco.

We are operating in Germany, and the rules here for when things fail are quite nice. We normally have a two-year warranty, and it is quite easy to exchange hardware with the dealers. Normally, if something is not going to function well, then it gives up within three months. There is no difference between Cisco and Ubiquiti in this regard.

Ubiquiti UniFi has been scalable enough for our use cases. The throughput is ok. We have used it in cases with a gigabit backbone and it worked fine.

We have deployments with only five users and we have deployments with up to 500 users.

We have not been in touch with official technical support from Ubiquiti. There's a big community that supports you if you have issues, which is the only support we have used.

We used to use Cisco switches but we had a lot of trouble with them. They are not easy to handle, which is why we switched to Ubiquiti. Cisco switches have the same capability but you have to have knowledge of Cisco IOS.

Ubiquiti is known for its access points, but the ER and ES switches are quite nice. We primarily use the Ubiquiti Edge switches and routers. The overall administration is very easy because we are able to write scripts in the same language that we use for our common operating systems. This was a great step forward from our Cisco solution.

The Cisco switches allow you do do everything because they are the standard-makers, but it is a closed community. If they don't do it then you can't do it, whereas with Ubiquiti, there is always somebody who is doing something crazy and you can get advice for your project. It is very nice.

With Cisco, normally after six years, they stop support and you have to buy completely new infrastructure. It is really awful. 

It is a complex product so, of course, the setup is complex. However, it is straightforward in that you have the freedom to do what you want to do, without any limitations. There is a big community that supports you if you have issues with the configuration.

The deployment is quite fast. We took about two weeks to get the switches running exactly the way we wanted them to, but for simple tasks, you can do it in just two days. It's really easy.

Personally, I think that it is much easier to do if you are already familiar with the command line and the terminology from Cisco. 

If our customer is large enough to have their own IT department and host the switch on their site then we do consultancy for them. There are cases where we conduct a PoC and then when the customer is satisfied, we implement it on their site and they take it over. Finally, if they have insufficient knowledge on their end, we sometimes implement and manage the entire solution on their site. In most cases, we handle the implementation for our customers.

Beyond what our technical department does, the economic department will discuss things with the client such as what new services or products are available. This can include things like monitoring, data aggregation, and providing information.

Ubiquiti switches are quite affordable and you don't have to pay extra for support.

We are focused on open software and manufacturer-independent solutions, so Ubiquiti fits our strategy well because they operate on the Linux operating system. 

We have had no problems where this product did not do what it was supposed to do, either from the hardware side or the software side.

This is a solution that I recommend for normal operations. The suitability of these switches depends on what you want to do, what your tasks are, and what the application is. Ubiquiti is not always the manufacturer of choice. If you need really high-speed networks or have special requirements then it is important to test things out in the lab beforehand.

I have a lot of experience with different switches that are on the market and my favorite are those by Ubiquiti. They are affordable, they do what they should do, they are open, and you don't have to pay extra for support.

I would rate this solution an eight out of ten.

We use the platform to support our wireless infrastructure in a building. The facility serves multiple functions across different floors, including a showroom where we provide internet access to clients.

The product has significantly improved our organization's connectivity and operational efficiency. We have observed a 19% improvement in process efficiency, which is attributed to the solution's reliable performance and effective management.

The product's most valuable features include its robust performance and reliability. The latest models handle our current and future demands efficiently, and their integration with other tools has been highly beneficial for managing our network.

They could integrate artificial intelligence for more advanced network traffic analysis and optimization features into the product. Additionally, expanding compatibility with other network management tools could improve its utility.

We have been using Ubiquiti UniFi Switches for approximately one year.

The product is stable. 

The product is scalable. It is designed to handle current and future network demands efficiently, allowing us to expand our infrastructure without issues.

We previously used HP solutions. We switched to Ubiquiti UniFi for better performance and more advanced features.

The initial setup was straightforward. Our in-house team, including myself, a Cisco-certified engineer, efficiently managed the process, which was completed without major complications.

We implemented the product with the help of our in-house team. 

The setup costs are reasonable, and there are no additional licensing fees beyond the initial purchase.

We also evaluated Cisco solutions. However, Cisco was too expensive, and Ubiquiti UniFi offered a more cost-effective solution with competitive performance.

I recommend Ubiquiti UniFi Switches to others and rate it a ten. 

We use Ubiquiti UniFi Switches internally and as part of our managed client service.

The main benefit we've experienced is the ability to support clients remotely, especially since our clients are spread across the Philippines. We no longer need to visit sites in person; instead, we can manage everything remotely using SD-WAN. Even simple tasks like restarting equipment can be done remotely.

We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN.  UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to support clients across different locations remotely. Additionally, we can even restart devices remotely through the UniFi SD-WAN.

We no longer need to physically visit sites for troubleshooting as much because issues can often be addressed remotely.

The product needs to improve its pricing. 

I have been using the product for five years. 

I rate the solution's stability a nine out of ten. 

We use the tool on a day-to-day basis. I rate its scalability a nine out of ten. 

Deploying the solution is easy. We're time-bound for each project, so we don't encounter issues deploying the product. Typically, we can deploy it within one day or even less.

We perform maintenance on Ubiquiti UniFi Switches based on the needs of our clients. Some clients require monthly maintenance, others quarterly, and some even weekly. We conduct checks and immediate replacements as necessary during these maintenance periods.

It's challenging to compare Ubiquiti UniFi Switches and other brands directly due to the significant price difference, especially between US brands like Cisco and Aruba versus others. However, compared to US brands, Ubiquiti UniFi Switches are more cost-effective. On the other hand, if compared with brands from China, it might seem expensive.

I rate its pricing as seven out of ten. We compare prices between the store and local distributors, especially for larger projects, and negotiate based on that.

In most cases, we advocate for an end-to-end Ubiquiti product solution. This includes using UniFi switches for various purposes, such as wireless controllers, PoE switches, and non-PoE switches.

The tool's product lines are good. The management tools, including the web app and mobile application, are easy to use. With them, I can support clients remotely and troubleshoot issues. Checking equipment statistics is simple. This flexibility is great for helping third-party clients.

Once installed, it is an "install and forget" device, requiring minimal attention or troubleshooting.

I rate the overall product a nine out of ten. I recommend it. Select the model that fits your customer or client requirements, and you're ready.

I am involved in the tool's design, implementation, and support. 

We primarily use the solution for access points. We want to improve the quality of the service by having devices on edge as well. We have all of the IPs converging on the switches and controlled by the controller. Sometimes we would notice quality issues. It may be due to the non-homogeneity of the networks, so we will aggregate the switches under Cisco. 

The devices are cheaper than Cisco. That's why we adopted them.

It offers very good control. 

It is easy to set up.

The solution is stable.

It can scale well. 

We will likely move to Cisco. We have been having issues with non-homogeneity. We'd like to have more stability.

We've been using the solution for five years.

It is a stable product. That said, the problem we have is the homogeneity of the network. We're not sure if this is caused by Ubiquiti or some other device. 

The solution is scalable. 

We have about 100 users on the solution, and we have 400 devices. 

We will increase usage if employees increase.

We've never contacted technical support. I'm not sure how their level of service would be. 

I've also used Cisco Switches. 

It is easy to set up the solution. 

With a small network with ten Ubiquiti switches, you and do it in two or three hours. A larger deployment would take longer. 

First, we set up the controller and then deploy the IPs and put them in the same network and configure everything. 

We have three people that are able to handle deployment and maintenance. They are engineers. 

We're able to handle the setup ourselves. We have enough experience to manage it in-house. 

We have witnessed an ROI while using the solution. 

The solution is fairly inexpensive. It does not cost as much as Cisco.

Right now, I am using them without a license. If we make a new purchase, we would need to buy a license. 

I'd recommend the solution to others. It is mostly stable; however, sometimes, we have some interruptions. 

I'd rate the solution seven out of ten.

All we have is WiFi extenders and ceiling signal extenders. They likely bear another name. I think they function extremely well.

We use internet signals for our TV almost daily and have TV all across the place. Behind the counter, we have a system.

We occasionally live-stream some of the events that take place here, therefore a reliable system is definitely required. 

We use social media frequently, and a large number of people who come and go really use our wifi.

It was recommended to me by an IT professional, so I went with it. He said, "It's a bit pricey, but it won't let you down." And it didn't, it's been working.

I would like to see the pricing improved.

I have a price for the system in Poland, which is expressed in Polish zlotys. 

The quote is for seven of those routers, a switch, and all related hardware that goes with it. 

The quoted amount of 18,000 Polish Zlotys, which is in euros is approximately 4.8. Therefore, the system in Poland is more than $3,700 USD.

I believe it will be the solution to our difficulties in Poland.

The pricing is the only thing I have a problem with. We still haven't finalized what we are going to do in that case.

I have been working with Ubiquiti UniFi Switches for three or four years.

We are not working with the latest version, it is three or four years old.

We have not had any issues with the stability of this solution.

I have no issues with the performance of Ubiquiti UniFi Switches.

The equipment, in my opinion, is really good.

Ubiquiti UniFi Switches are scalable.

It performs all of its stated functions exactly as promised.

There may have been as many as 20 at one time. While it's not a lot, we use a lot of it. 

We consume a lot of bandwidth ourselves and upload a lot of streaming and other content while working here. 

At any given moment, we may have up to 10 of our own appliances running. It isn't a lot, but we need stability, the assurance that it won't fail us, and that it is reliable.

I have not contacted technical support. I have read through the documentation.

That's what the person who gave me the recommendation here does. He knew what he was doing. The initial setup was easy for him.

We haven't had any issues at all since he put it. Now, I'm impressed as I learn more about it and read. It's an excellent system.

It doesn't require any maintenance.

I have not seen a return on investment.

It is expensive.

I am in Ireland. I run a business in Ireland. Additionally, I run a business in Poland. I wanted to look and see what the history of the Ubiquiti system was because the company in Poland is a hostel and we need to run a WiFi system.

I was conducting some research since I run a hostel in Poland where we frequently experience issues with our visitors' access to the internet. 

We require a wireless mesh solution that will enable numerous users to enter the facility simultaneously, provide decent access to all areas of the building, and allow us to exert a little bit more control than we now can.

If someone is interested in something, I would definitely recommend it. It is a little more expensive, but it will do the job. It is a high-quality product, and it won't let you down. 

I would rate Ubiquiti UniFi Switches a nine out of ten.