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reviewer1203330 - PeerSpot reviewer
Network System Engineer at a tech services company with 11-50 employees
Real User
Easy to use with centralized management, simple to install, and configure
Pros and Cons
  • "The GUI interface is very easy to use and the Linux-based command-line interface is also good."
  • "The technical support for this solution could be improved."

What is our primary use case?

We are a tech services company and this is one of the solutions that we provide to our customers. I have worked a great deal with Ubiquiti switches and other products.

The primary use case for this solution is to supply power to access points and Voice over IP devices. For example, we install one 24-port switch so that we can connect multiple devices into it, and then create different VLANs.

What is most valuable?

The most valuable feature is that you can manage everything through the Cloud Key UniFi controller.

The fact that you can manage everything including the switch-level configuration, and access point configuration of both the wireless networks and the LAN, is very useful.

The GUI interface is very easy to use and the Linux-based command-line interface is also good. I am happy with the interface.

What needs improvement?

The price of this solution should be more competitive.

The technical support for this solution could be improved.

For how long have I used the solution?

I have been using this solution for one year.
Buyer's Guide
Ubiquiti UniFi Switches
November 2024
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824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

There was a point where I had to create cases with technical support because I couldn't access the Cloud Key. However, those issues seem to have been resolved with updates that have been done. At this point, it is running well.

What do I think about the scalability of the solution?

I have not tried stacking these switches, so I cannot say. It seems to me that it should be fine if you are going to make trunks between the switches, but I haven't done this yet.

I have performed fourteen installations, and some of our customers have approximately one hundred and fifty users.

How are customer service and support?

I was in contact with technical support for issues with the Cloud Key. I would rate them three out of five. The technical support for this solution could be better.

How was the initial setup?

The initial setup of this solution is quite straightforward. You just add the SSH key onto a Cloud controller, and from there you can do everything. Right from the first installation, I didn't need to check the manual.

I have been installing the Ubiquiti 8-port and 24-port, 500 Watt PoE switches, together with the access point. Most of the time, we don't just install the switch, but in combination with the access points.

The time for deployment depends on the configuration. If you are only setting up an access point then it is quite straightforward because it doesn't need to worry about VLAN. But, if you need multiple VLANs then it's going to take longer to configure. For example, if you're going to make one VLAN for somebody at home then it's no time at all. However, if you need to make ten or twenty VLANs then it's going to take you some time. I can't say how long, because again, it depends on the installation.

What's my experience with pricing, setup cost, and licensing?

This solution does not charge for technical support. Unlike vendors such as Cisco Meraki, there is no cost for licensing.

What other advice do I have?

This is a solution that I recommend. It's simple to use, and the installation and configuration are pretty straightforward. Anyone who has a little bit of experience with switches and firewalls could use it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1513470 - PeerSpot reviewer
Director, Corporate Services at a insurance company with 201-500 employees
Real User
Should be changed to a recognized solution, but provides remote access use and side-to-side connectivity
Pros and Cons
  • "The two most valuable features are the remote access user and the side-to-side connection."
  • "I would recommend changing the solution to a recognized one, such as Check Point or Fortinet."

What is our primary use case?

I have yet to explore the use cases. Of the eight or ten users with whom we set it up, I have not yet received feedback about the solution or whether it engenders problems. Perhaps this is something I should pursue, to satisfy myself that the solution is being utilized and to apprise myself of any issues.

What is most valuable?

The two most valuable features are the remote access user and the side-to-side connection.

What needs improvement?

I would recommend changing the solution to a recognized one, such as Check Point or Fortinet.

The problem on our end is that we did not have the contingency in our budget to accommodate the purchase of the solution.

For how long have I used the solution?

Six months ago I explored the solution, at which point the decision was made to go with it.

What other advice do I have?

As I said, I have yet to receive any feedback on the use of or potential problems with the solution. I still have people working from home, so the solution provides the sole means of access.

As such, I would rate Ubiquiti UniFi Switches as a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Ubiquiti UniFi Switches
November 2024
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Managing Member at Pender & Associates
Real User
Reliable, quick installation, and functions well overall
Pros and Cons
  • "Overall the solution functions very well."

    What is our primary use case?

    We use this solution as a switch for networks.

    What is most valuable?

    Overall the solution functions very well.

    For how long have I used the solution?

    I have been using this solution for two years.

    What do I think about the stability of the solution?

    The have found from my experience the solution is stable.

    How was the initial setup?

    The initial installation is very quick.

    What about the implementation team?

    We implement the solution for our customers.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is fair compared to others. However, it is expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Ubiquiti UniFi Switches a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1467366 - PeerSpot reviewer
    IT at a manufacturing company with 201-500 employees
    Real User
    Easy to configure and manage using a simple interface
    Pros and Cons
    • "The user interface makes it simple to configure and manage."
    • "This brand is not very popular in China."

    What is our primary use case?

    Our primary use case is an access switch.

    What is most valuable?

    The user interface makes it simple to configure and manage.

    The access speeds are high.

    What needs improvement?

    This brand is not very popular in China.

    For how long have I used the solution?

    We have been dealing with Ubiquiti UniFi Switches for two years.

    What do I think about the stability of the solution?

    This is a stable product and we plan to continue using it in the future.

    What do I think about the scalability of the solution?

    Scalability is good. We have approximately 40 users.

    How are customer service and technical support?

    Technical support is available but it is not provided by the manufacturer. It is provided by a third party.

    Which solution did I use previously and why did I switch?

    We have used different products in the past, and the suitability of this one depends on the requirements.

    How was the initial setup?

    The installation is very easy. It took approximately half an hour to deploy.

    The time required for deployment will be based on the requirements and complexity of the environment, but our requirements are very simple.

    What's my experience with pricing, setup cost, and licensing?

    The price of this product is cheap.

    What other advice do I have?

    This is a product that I would recommend for small companies.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1392807 - PeerSpot reviewer
    Manager at a tech services company with 51-200 employees
    Real User
    Has good performance, price, and a lot of functions
    Pros and Cons
    • "The performance is good. They also have good prices."
    • "The stability and installation could be improved."

    What is most valuable?

    The performance is good. They also have good prices and have a lot of functions in their software.

    The idea used in Ubiquiti UniFi Switches is very powerful and interesting. It's also new in this market.

    What needs improvement?

    They improved the stability a little bit, but it still requires more stability.

    Installation could be easier as well.

    For how long have I used the solution?

    I've been using it for a few years.

    What do I think about the stability of the solution?

    It is not as stable as required. They improved the stability a little bit, but it still requires more stability.

    What do I think about the scalability of the solution?

    We have about 100 users, but we have approximately 10 switches. They are connected to a video recorder and a lot of video cameras.

    Which solution did I use previously and why did I switch?

    We used Juniper before.

    How was the initial setup?

    We had a problem with the initial setup because first we needed to upgrade the firmware. I think they have solved this in the latest switches.

    It took about a day to solve the problem during the initial deployment.

    What about the implementation team?

    I deployed it myself. You would need one person for deployment and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The price is good, and it doesn't require additional licenses.

    What other advice do I have?

    I would recommend it for offices, but I wouldn't recommend it for data centers.

    On a scale from one to ten, I would rate Ubiquiti UniFi Switches at nine.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user741327 - PeerSpot reviewer
    Administrator with 11-50 employees
    Real User
    You don't need to be a pro to use this solution but it does have stability problems
    Pros and Cons
    • "It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution."
    • "In terms of improvement, sometimes we have bugs."

    What is our primary use case?

    Our primary use case is to have for security. 

    What is most valuable?

    It is great size-wise and the user interface is easy to use. You don't need to be a pro to use this solution. 

    What needs improvement?

    In terms of improvement, sometimes we have bugs. 

    For how long have I used the solution?

    We have been using UniFi Switches for five years. 

    What do I think about the stability of the solution?

    We have had issues with stability.

    What do I think about the scalability of the solution?

    We haven't had any problems with scalability. There are more or less eight people using this solution. 

    How are customer service and technical support?

    Customer support will depend on the integrator. 

    How was the initial setup?

    The initial setup was very straightforward. The deployment took around fifteen minutes. We were able to do it ourselves. An integrator is not needed. 

    What other advice do I have?

    I would recommend it. It's a good solution. You might need something more reliable. For a small company, it is great. 

    I would rate it a seven out of ten. Stability needs improvement. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Ubiquiti UniFi Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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