Service and Support
UiPath Test Suite's customer support receives high ratings for helpfulness and responsiveness. Users appreciate the quick resolution to issues, often within a day, and multiple communication channels. Technical support is praised for effective guidance and timely follow-ups. Some express minor concerns about response times, but most users find the team accessible, knowledgeable, and capable of providing relevant information and resources. While additional support plans require payment, those utilizing them generally rate support as excellent.
Deployment
The initial setup of UiPath Test Suite is straightforward for many who deploy it. Some find it quick and easy with existing infrastructure, while others experience a moderate learning curve, particularly with Test Manager. The installation process usually involves a small team, and the setup duration ranges from minutes to days. While most find it uncomplicated, some require training, especially when using specific features like Orchestrator's testing dashboard.
Scalability
UiPath Test Suite is highly scalable, allowing numerous users to work simultaneously, depending on the license type. Its scalability supports various business needs, simplifying process execution and enhancing automation capabilities. Some challenges in connection with external tools and communication about functionality exist. Updates bring features but can cause compatibility concerns. It excels in regression testing and offers flexibility through low-code features. Organizations find its scalability valuable, though costs may increase with expanded usage.
Stability
UiPath Test Suite is generally acknowledged as stable, though some users experience occasional stability challenges. While the tool is typically reliable, issues like unpredictable behavior with variable types, server lags at peak hours, and cloud performance problems can occur. Despite these, many users rate its stability between seven and nine out of ten, citing improvements and its seamless integration with existing processes. Maintenance and bandwidth adjustments are sometimes needed to address minor downtimes.