Veritas Alta SaaS Protection is a comprehensive cloud-to-cloud backup and recovery solution designed to protect critical data and applications in Software-as-a-Service (SaaS) environments. With the increasing adoption of SaaS applications like Microsoft Office 365 and Salesforce, organizations need a reliable and efficient way to safeguard their data from accidental deletion, malicious attacks, and other data loss scenarios.
This product overview will highlight the key features and benefits of Veritas Alta SaaS Protection. Firstly, it offers automated and continuous backup of SaaS data, ensuring that organizations can easily recover lost or corrupted data with minimal downtime. The solution supports a wide range of SaaS applications, including email, calendars, contacts, files, and collaboration platforms.
Veritas Alta SaaS Protection provides granular recovery options, allowing users to restore individual items, folders, or entire applications as needed. This flexibility ensures that organizations can quickly recover specific data without the need for a full system restore. Additionally, the solution offers point-in-time recovery, enabling users to restore data from a specific date and time, further enhancing data protection and compliance requirements.
Another key feature of Veritas Alta SaaS Protection is its advanced security capabilities. The solution encrypts data both in transit and at rest, ensuring that sensitive information remains secure throughout the backup and recovery process. It also provides multi-factor authentication and role-based access controls, allowing organizations to enforce strict access policies and prevent unauthorized access to their SaaS data.
Furthermore, Veritas Alta SaaS Protection offers a user-friendly interface and intuitive management console, making it easy for organizations to configure and monitor their backup and recovery processes. The solution provides comprehensive reporting and auditing capabilities, allowing administrators to track backup status, monitor storage usage, and generate compliance reports.
Veritas Alta SaaS Protection is highly regarded for its extensive range of capabilities, particularly its seamless integration with cloud and hybrid environments. Users find it user-friendly and appreciate its non-disruptive impact on computer resources.
Veritas Alta SaaS Protection has several areas that need improvement. One issue is customer support, which is not satisfactory when dealing with a Veritas partner.
Another problem is the lack of options for recovering earlier versions of files after a contract ends. Currently, Veritas only offers a snapshot of the last backup, which is insufficient for clients who need access to older versions of their data.
Additionally, the product's performance needs improvement, particularly in terms of the time it takes to complete tasks.
The ROI from Veritas Alta SaaS Protection was highly satisfactory. It provided significant value and delivered excellent results for users.
Veritas Alta SaaS Protection has different licenses for various features and performance enhancements. The price could be lower, especially considering the pressure from the currency exchange rate in Brazil. Users also mention that customers often ask for a cheaper alternative to Veritas, and the contract renewal process is not easy.
The primary use case of Veritas Alta SaaS Protection is for data protection, specifically for taking media backups and restoring data. It is commonly recommended for customers who are on 365 and need assistance with migrating from local servers to Sharepoint and configuring the backup appliances.
Veritas Alta SaaS Protection's customer service and support are provided by a third-party vendor with resources from West Africa. The support team responds quickly. There is also a local team in Brazil, however, they often escalate issues to senior teams outside the country.
Setting up Veritas Alta SaaS Protection is generally straightforward, but there can be issues when restarting or configuring the appliance.
The deployment time depends on the appliance's performance and the availability of prerequisites and login credentials.
It typically takes about four hours for the appliance platform to be ready.
Post-deployment maintenance is done through a user-friendly GUI.
The initial setup, including deployment, can take around a week for a small team of technicians.
Veritas Alta SaaS Protection appears to have no issues with performance scalability. The reports and PCI compliance of the appliance suggest that it is capable of scaling effectively. The majority of customers have experienced no problems when scaling the solution.
Veritas Alta SaaS Protection is reliable and consistent.
Veritas Alta SaaS Protection was previously known as SaaS Backup.
