Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Nov 18, 2019
I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope.
Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated.
The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with.
Managing partner at Techmaster Serviços em Informática
Jun 13, 2022
When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Nov 18, 2019
Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS.
Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons.
The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes.
